Quote Originally Posted by Rannie View Post
You know it's a shame that because something isn't fixed when you want it to be it's considered bad customer service. They can't always just snap their fingers and make it happen or wave a magic wand saying bippidy boppidy boo and it's fixed automatically. Trust me on this, I've worked customer support, phone support even for 6 years..
They kinda need to, because you're paying them money. It's not like you're asking them to do it for free, you paid for the service.