ANOTHER MAINTENANCE TODAY!

[Iflyte]

I really don't see a problem with the maintenance. I didn't want to blinding disagree though so I tallied up the maintenance's from 9/29-11/4. Here are my results:

All Server/Na/EU only Maintenance ~10pm-3am: 7
All Server/NA/EU Only Maintenance ~12am-2pm: 3
Japanese Data Centers Only/Extensions ~2pm-4pm: 4
Maintenance for 3 worlds on 10/10/13: 1
Extensions of All/NA/EU Maintenance: 6
Playstation Network Maintenance: 3
Playspan Maintenance: 1
Loadstone/Forum Maintenance/Extensions: 13

In the last 37 days 7 days(19%) had maintenance during the end of prime time in the PDT time zone. That approximately comes to maintenance every 5.28 days. Please note however that 4 of these "prime time" maintenance's didn't start till 11pm PDT; which, arguably, is out of the prime time and no earlier than midnight in any other time zone.

I'm still not seeing the problem. Sure it sucks when maintenance lands during your playtime. As an east coaster who, in the past, worked a lot of evening shifts, making games with early PDT maintenance's fall in my playtime, I can relate. However, it generally only effects people that play late night in the PDT. It's pretty isolated.

[Edenholt]

I'd love to be able to agree with this but lately there have been about 2-4 maintenance/emergency maintenance every week. I'd be happy if they had a set day each week for maintenance but there isn't and doesn't seem like it will be like that for a while. For the most part they haven't effected me but I could see them getting annoying if I were a night time player.

It doesn't affect me but I do care about the fact it affect others. And I really wish it weren't necessary to have so many down times. But if SE is bringing servers down, well, there might be a reason. A good one.

[Phe]

white knight logic:

the more maintenances the better, because the more bugs are fixed.

so let's have a maintenance every day then.
screw it.
twice a day.

[PandaPause]

logic:

the more maintenances the better, because the more bugs are fixed.

so let's have a maintenance

Fixed.

/10chars

[whilke]

I really don't see a problem with the maintenance. I didn't want to blinding disagree though so I tallied up the maintenance's from 9/29-11/4. Here are my results:

All Server/Na/EU only Maintenance ~10pm-3am: 7
All Server/NA/EU Only Maintenance ~12am-2pm: 3
Japanese Data Centers Only/Extensions ~2pm-4pm: 4
Maintenance for 3 worlds on 10/10/13: 1
Extensions of All/NA/EU Maintenance: 6
Playstation Network Maintenance: 3
Playspan Maintenance: 1
Loadstone/Forum Maintenance/Extensions: 13

In the last 37 days 7 days(19%) had maintenance during the end of prime time in the PDT time zone. That approximately comes to maintenance every 5.28 days. Please note however that 4 of these "prime time" maintenance's didn't start till 11pm PDT; which, arguably, is out of the prime time and no earlier than midnight in any other time zone.

I'm still not seeing the problem. Sure it sucks when maintenance lands during your playtime. As an east coaster who, in the past, worked a lot of evening shifts, making games with early PDT maintenance's fall in my playtime, I can relate. However, it generally only effects people that play late night in the PDT. It's pretty isolated.

You are not understanding the actual issue. People are not irked by the time frame of the recent maintenances but the frequency. Going off your data, and just for NA/EU game server down time, the game has had maintenance 10 times in the past 37 days. Basically every three to four days the servers are down for unknown causes.

In what world is that satisfactory service?

How many times has that actually been an emergency, game is broken, major exploit needs to stop issue? Or, have most of those been scheduled 24-48 hours ahead of time making them just a normal maintenance that could probably be done once a week?

[MageBlack]

9 pages and not a single solution offered. interesting....

[Welsper59]

white knight logic:

the more maintenances the better, because the more bugs are fixed.

so let's have a maintenance every day then.
screw it.
twice a day.

[Johnist]

9 pages and not a single solution offered. interesting....

You expect trolls to be productive members of society? I doubt many of them can code for anything... I mean, its not like our game is the home for master hackers.

[whilke]

9 pages and not a single solution offered. interesting....

There's been a simple solution offered several times. I'm sorry if you didn't get it.

Do weekly maintenance once a week like practically every other MMO on the market. If it really is an emergency maintenance the servers should be going down now, not after a 24h notice. Emergencies are unavoidable and you have to live with them, but you can't schedule an emergency. If the issue is okay to stay live for the next one or two days then it's also okay to stay live for the next four days until your next normal maintenance window.

[Baneus]

9 pages and not a single solution offered. interesting....

If you read between the lines:

1. For actual emergencies bring the servers down and then up again as soon as possible. People are going to be annoyed no matter what you do anyway....
2. For everything else not deemed urgent, roll it into regular maintenance (Tuesdays).

For the record, I expected this and am expecting it for at least another couple of months. What I wasn't expecting was SE would pick such unusual timings. 1800-2000GMT would put it at early morning Japan Time, mid morning for most Oceanic players and early afternoon for NA customers, Hardly what I'd consider prime time.