Maintenance Query

[Alhanelem]

Do our subscription time freeze during Maintenance? I know that Maintenance is nice for a game, but doing an EM for two consecutive days? And it takes like 3 hours to complete?

It feels like I'm just wasting my subscription and don't get to fully enjoy the payments I made due to the maintenance here and there.

/QQ

No. If the game was unavailable for days at a time, there might be a possibility of compensation. This happened in the case of a catastrophic event (the big Japan earthquake) where SE chose to shutdown its games due to the scarcity of electricity in the wake of the event. Players were not charged for the month in which the event occured.

[Felis]

No. If the game was unavailable for days at a time, there might be a possibility of compensation. This happened in the case of a catastrophic event (the big Japan earthquake) where SE chose to shutdown its games due to the scarcity of electricity in the wake of the event. Players were not charged for the month in which the event occured.

They were also not charged for the whole year, because the event occured in the extended free time period.

But I don't know how it was with FF XI during this time.

[Slaxx]

They were also not charged for the whole year, because the event occured in the extended free time period.

I believe he's referring to FFXI where they indeed gave everyone a free month.