They dont comment on these things .^^
They dont comment on these things .^^
Their stance was with the RMT report. They already put out a statement without even bothering to mention anything about pending investigations into claims of false suspensions, therefore they are already stating they didn't make any mistakes and they are 100% correct.
http://forum.square-enix.com/ffxiv/t...=1#post1360291"We are dealing with them after carefully investigating, so for those that are normally playing, and collecting money wouldn’t have any problem. We will not randomly suspend accounts so please do not worry."
So basically if you TRULY ARE innocent, contact SE and they'll look into it - Note: Looking into something doesn't mean it will be done in 10 minutes or even a day or week, especially when you have not so innocent people trying to get un-suspended and unbanned. Even Blizzard takes awhile to look into certain cases.
My gardening mules were banned in XI and then the ban was removed. They told me that it was perma and I had to write to el Segundo CA. What's funny is that I had 42 mules, they only banned 20 of them. The others were left completely alone. Even though they all had similar names. Sgmthirtytwo Sgmthirtythree etc etc. No rhyme or reason to the bans. SE just sucks with this type of stuff.

I just got off the phone with Square Enix Support. A guy named Tom answered the phone and was extremely helpful and to the point. He informed me that my account was most likely hacked and that an investigation would be launched to look at my account activity. It seems that while I was logged out, a gil salesman had somehow hacked into my account and was using my character to spam /shout or /tell to sell gil. Tom said that if it the investigation confirms these details, then my account should be reopened anywhere from 2 days to 2 weeks. This is fine by me, as long as my account is secure and I do not loose the ~1000+ hours invested on the account. Thank you Square Enix.
I read through all 48 pages of this (because i'm bored at work) and one of these pages it was brought up Lafelle or whatever that persons name is had the exact same thing happen.... she ended up on a blacklist as spamming shouts to sell gil. This could be the problem people dont even realize their account was hacked and they were shouting un ul'dah to buy gear from some website.I just got off the phone with Square Enix Support. A guy named Tom answered the phone and was extremely helpful and to the point. He informed me that my account was most likely hacked and that an investigation would be launched to look at my account activity. It seems that while I was logged out, a gil salesman had somehow hacked into my account .
Some may have had their account hacked, but I think most here were just banned for having gained a lot of gil through crafting.
I spoke to my FC to see if my chat had logged in since I logged out, yet it had not been. So doubt my account was hacked.
I've just had a reply from EU email support in German... luckily we have Google translate... but it contained no useful information whatsoever.

As for how all the gil was generated, that was answered on reddit. If you look at the numbers, there are only 1M FF14 players. Playing through and questing gets you probably about 250-300K. If every player had done that process, that'd be 300K * 1M, i.e. still short of the amount banned. That doesn't even include the fact that obviously not everyone has done so. The answer given on the FF14 subreddit was that there was a gil generation exploit discovered which turned wet bombard ash into sparklers which were then sold for 10gil each. Speedhacks were employed and it resulted in the generation of (allegedly) millions of gil an hour. Additionally, supposedly there was/is another exploit which has not been explained as of yet.
If you had to choose between a million dollars and saving your best friend...what would be the first thing you'd buy?
This explains why my account was temporarily suspended until I reset my password last week after sending my girlfriend all my extra wet bombard ash. I didn't even know there was an exploit with it.As for how all the gil was generated, that was answered on reddit. If you look at the numbers, there are only 1M FF14 players. Playing through and questing gets you probably about 250-300K. If every player had done that process, that'd be 300K * 1M, i.e. still short of the amount banned. That doesn't even include the fact that obviously not everyone has done so. The answer given on the FF14 subreddit was that there was a gil generation exploit discovered which turned wet bombard ash into sparklers which were then sold for 10gil each. Speedhacks were employed and it resulted in the generation of (allegedly) millions of gil an hour. Additionally, supposedly there was/is another exploit which has not been explained as of yet.
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