Good read, a bit arrogant but its what we've come to expect from Games developers (well many i know have).

I just want to say this is also a double edged sword, what he says is true to a point, but its lack of communication that also kills the games over night. Honestly if they came down from their high horses occasionally and talked to the unwashed masses they might actually learn something..

I could tell he was from Arenanet immediately he had that arrogance about him.