RMT spam fixes need to happen sooner then later

[SolviteSekai]

Is it really so hard to just not let this bother you?

Nobody talks in shout anyway.

Pro-tip, make a new chat tab, dont put shout or tells in it. Only use Shout or tell tab when you need to shout or tell.

[tar-baby]

Sick to death of spam messages interrupting my game play.
This is not rocket science and other games have fixed this.

[tar-baby]

Obviously this has not been addressed. They are usually from just a handful of websites, you can clearly tell who they are if you just spend some time going about the main towns. SE needs to hire some admins. Just suspend their account everytime they SPAM. I highly doubt they will pay the price of the game for each spam they make.

If they are using hacked accounts they don't care if they get banned.

Interesting thing though, I play on Behemoth and for quite some time you were not able to create characters. I was still getting spammed with all these new names with the same messages.
Made me think perhaps they had hacked the chat servers.
Blacklisting should be account wide. If I don't want to talk to someone I don't want to talk to all of his characters new or old and on any server. This includes any character of mine.

[tar-baby]

Block IP addresses, yes please. It doesn't even have to be forever, just block ip addresses that are being using by RMT spammers for a 12 to 24 time period. While this can be extreme, screw it. It'll shut them up for a while, if there are multiple accounts coming from the same IP over and over ... they WILL be cut off for a period of time. Everytime they are allowed back in, BAM they will get cut off again when they start up.

Or Maybe if totally blocking IPs is too extreme, then make it so that flagged accounts coming from said IP addresses can not use chat methods at all or at a severely reduced speed.

Wont work as they are probably using tunneling. The IPs would be the same as many players using the tunneling services to reduce their ping times.
Thy could however ban IPs outside the game server countries as this would not effect the tunnels.

[AmnesiaHaze]

im playing a couple weeks and already used 60/200 blacklist slots , i need a bigger list long term to keep those spamming scammers away from my chat

[Niadissa]

The thing that scares me about these gil spammers, is that they are starting to sell larger and larger chunks of gil, saw one of them spamming that they were selling 2.1 mil if SE doesn't get a handle on this now, they will break the economy just as bad as FFXI

[ZakarnRosewood]

I've posted this in several other threads that have popped up. Sorry for the "spam" posting but I thought it was valuable information and should have been given by the devs themselves in a Dev Tracking post.

They have a process, for them it gets the best results. It makes dealing with these things easier for them at this time. If you create your own process it delays the results you would like. While attaching a photo is smart it does not help them in on their end. You got to remember that they get hundreds of these and if each one is different than the last it make sorting through it that much harder.

If they can group things by world and area and time via the process they have they might be able to deal with more instances of RMT quicker than if they have to exit out of their program, look through a screen shot, gather the info that way, then go back in and try and generate a report.

I know the process right now is frustrating but it is working and things are being dealt with. They are trying to refine this process to make it easier on the reporter and the one receiving the report. Remember this is just as frustrating for them as it is for you. you are just one person having the issue, they are dealing with everyone having everybody's issue.

From a Game Watch interview:

Source Link

Talking about shouts, there are lots of Real Money Trade (RMT) related shouts in town, are you planning something to address this?

Right now we are permanent banning them at really fast pace, that’s one, and also we are updating the chat filters daily. We’re making it hit the chat filter first so it doesn’t get to the other players. RMTs are fighting back against this and they are making it more code like......

yes. Specially when you play on NA server, there are messages in which I can’t even understand what it is. There are lots of irritating message flying around.

Yes. They are putting in greek characters, and stuff like that, we are continuing to take those down.

So it’s kind of like Google’s spam filter, we shouldn’t be hearing much of these shouts over time?

Yes exactly. We are updating the chat filter in extreme speed.

It’s not completely gone but the amount sure feels like it’s getting less, so chat filter huh, that’s an interesting idea.

By making it where they can’t even say it. Also when noticing them to permanent ban them, we are working on these thoroughly. Since we’re doing thoroughly, it’s to a point they of harassment. We receive over few hundred reports in one day, and the GM instantly investigates and goes into position to address the matter. As mentioned before we are dealing with them.

So although right now it’s repetitive, the effect is getting greater?

Right now there is a lot going on in America. On the NA forums there is even a thread asking to sell the appearance changing potion with real money which is familiar in F2P. Looking at that kind of thread, I think to myself for RMTs they can’t do any business with increase of F2P MMOs. If world becomes a world where you can buy gold and experience points with real money, there is no way for RMTs to profit from. New big MMO titles using subscription model is FFXIV ARR and TESO so now I understand why they are desperate. Only thing left for us to do is to exterminate them.

Notice how the messages are getting stranger and stranger? Its because they are getting more and more desperate.

[Phogg]

This is still a problem. For a few days after the response to this thread I went down to about 1 new blist add a day for a few days. Now I'm back to 3-5 a day. Of the 74 on my blist, only 3 have been deleted.

If you cant keep up with banning these people, at least lift the cap on our blacklists.

[Phogg]

Hate to bump this again but after my 8th addition to my blist today its a bit more then a minor issue and reporting seems to be worthless.

Hire more GMs.

[ZakarnRosewood]

Spamming a post to stop spammers, curious...