Please assign a GM to watch RMT /shouts

[luciferbelmont]

I like how you guys expect them to work 24/7. It's like your there bosses and your telling them what to do, basically you guys sound like this. SE GM team you work for me, you can't visit your family, go on vacation, you must stay watching the chat on each server 24/7, no bathroom break, no getting distracted, no cell phones, no lunch break, exc.

They can't ban the RMT bots if they don't know where to look at, they can't be at all the zones all the time. That's where WE come in. You're asking them to go look for RMT without information. Basically telling them to look blindly for a missing kid without anyone stepping out and giving leads. If you want SE to get on the case, report and don't just blacklist.

System>Support Desk>Contact Us>Report Cheating

[Mychael]

[...]you must stay watching the chat on each server 24/7, no bathroom break, no getting distracted, no cell phones, no lunch break, exc.[...]

SE has several different facilities.
California 08:00-17:00 PST (GMT-8) = 15:00-00:00 GMT
Tokyo 08:00-17:00 JST (GMT+9) = 23:00-8:00 GMT
London 08:00-17:00 BST (GMT+1) = 07:00-16:00 GMT

So yes, as a matter of fact, I do expect them to be working 24/7 because between their California, London, and Tokyo facilities, they ARE.

They can't ban the RMT bots if they don't know where to look at[...]

I do report. The problem is that in Uldah, Grid, and LL there are 40+ different gilsellers daily, per server. It would literally be a full-time job to report each RMT shout. That is why I'm suggesting that SE create a full-time position for it.