Lost free 30 days for accidentally registered to the wrong service account?

[Ketayl]

Finally got into the call center, sat on hold for over 2.5 hours, and had an awesome conversation and quick solution from Jeff. Makes that long hold not so bad now. I was't sure if I was going to be able to get away much longer staying on the line waiting, but he picked up just in time. Wish I could let them know what a good job he did.

Now just to patch and I'll be back in.

[DemonStar]

Still no fix for me.

[Miakoda]

At the following time, Sony Computer Entertainment will be performing maintenance on the PlayStation Network.

During this period, players on the PlayStation® 3 version will be unable to log into FINAL FANTASY XIV: A Realm Reborn.
*Players that are already logged in can continue to play as long as they remain logged in.

We apologize for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
Sep. 5, 2013from 1:00 p.m. to 2:30 p.m. (PDT)

This is good news I think, I hope.

[Miakoda]

I've been in the chat queue since 1:30PM EST. the last two days. Everytime It get's closed(it closed at 3:29PM EST). I swear to god it never works. and I've triple fucking checked and it IS my ticket number. Any Suggestions before I just lose all hope?

No suggestions, sadly. I just know many have the same issue

[NotAlice23]

I'm a bit worried. I haven't really had the time to contact customer support until yesterday, but I put my first ticket in last Tuesday when I noticed I had two service accounts. I put another in when they opened up a help request for this particular problem last week. From what I can tell, mostly those who have had their problem escalated have seen results (for NA PS3, that is). Hopefully I can get through the live chat today to at least get an escalation.

[MrAdog34]

I got my ticket escalated two days ago.
People have already gotten their PS3 code, some already in chat on the same day, some a day later.
I'm starting to worry that I won't get one.
Maybe I'm just being a little impatient?
Should I try to come in contact with someone?
Should I just wait?

I got mine escalated two days ago too, haven't gotten any notification from SE and my mog station hasn't been updated, and I obviously still can't get in. I don't know

[rutsahl]

Still waiting for my email here. Escalated yesterday.

[Miakoda]

I got my ticket escalated two days ago.
People have already gotten their PS3 code, some already in chat on the same day, some a day later.
I'm starting to worry that I won't get one.
Maybe I'm just being a little impatient?
Should I try to come in contact with someone?
Should I just wait?

If you don't mind waiting in a queue again, go for it. It seems as long as you didn't buy it thru PSN they should be able to fix it pretty soon. They may just tell you your ticket has been escalated and there is nothing else they can do. I dunno... Been 2 days for me as well but since I bought it from PSN I'm kind of expecting it to be longer.

[binOsbi]

Cant call Square Enix.. Anyone have this problem too? (no one is picking up) Tried this one (1-310-846-0345) and this one (1-858-790-7529)

[Hyunseo]

Cant call Square Enix.. Anyone have this problem too? (no one is picking up) Tried this one (1-310-846-0345) and this one (1-858-790-7529)

Nope. Both lines are busy.