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  1. #7301
    Player
    DualShear's Avatar
    Join Date
    Aug 2013
    Posts
    55
    Character
    Dual Shear
    World
    Behemoth
    Main Class
    Lancer Lv 22
    Quote Originally Posted by DualShear View Post
    You did say your platform is PC? I don't understand why they haven't fixed yours yet. Are you 1.0? If that's the case. I understand.
    You're PS3, right. Okay. Hopefully you'll get yours soon. Best of luck.
    (0)

  2. #7302
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Quote Originally Posted by DualShear View Post
    You did say your platform is PC? I don't understand why they haven't fixed yours yet. Are you 1.0? If that's the case. I understand.
    no im on PS3, the ticket i issued had windows written on it, thats why im worried even though the CS rep told me its ok and regardless of what platform was placed, they know that I have the PS3 version
    (0)

  3. #7303
    Player
    DualShear's Avatar
    Join Date
    Aug 2013
    Posts
    55
    Character
    Dual Shear
    World
    Behemoth
    Main Class
    Lancer Lv 22
    Quote Originally Posted by Judas_Isacriot View Post
    Dual they said that the +7 days were an automatic thing and it should be added to your account before the 9th (or whatever day is the cut off day) and if it's not in your account you should go through that horrid fiasco again.
    Going through this again? Screw that, they can have the 7 days if that's the case. LOL
    (1)

  4. #7304
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Quote Originally Posted by FlynnJudgement View Post
    Just got my code! in my email

    NA/PS3/CE
    details pls?

    problem: wrong service account
    purchase: SE or CE
    vendor: PSN/Amazon, etc
    Region: EU/NA
    date of escalation: when available
    [EDIT] contact option used: call/chat both, email, others
    received via: email/XMB
    code received on : mm/dd/yyyy and time if any.
    code type: 12 digit or 20digit
    [EDIT] ticket status and indicated platform: sample: closed/Windows
    other problems encountered(if any): sample: Preordered on PSN last AUG15-17 and got locked out
    (0)

  5. #7305
    Player
    DualShear's Avatar
    Join Date
    Aug 2013
    Posts
    55
    Character
    Dual Shear
    World
    Behemoth
    Main Class
    Lancer Lv 22
    Quote Originally Posted by beater49 View Post
    no im on PS3, the ticket i issued had windows written on it, thats why im worried even though the CS rep told me its ok and regardless of what platform was placed, they know that I have the PS3 version
    I see. The one that originally escalated my account on chat almost mistook me for having the PC version. And I did screw up my birthday and called them up to tell them. I think as long as you make it known to them and they do their job and inform head office. You should be fine.
    (0)

  6. #7306
    Player

    Join Date
    Sep 2013
    Posts
    12
    Ps3 here just got an email with a new code now im back on. It had specific instructions to scroll down this time
    (0)

  7. #7307
    Player
    FlynnJudgement's Avatar
    Join Date
    Aug 2013
    Location
    gridania
    Posts
    12
    Character
    Flynn Judgement
    World
    Excalibur
    Main Class
    Lancer Lv 22
    problem: wrong service account
    purchase: CE
    vendor: Pysical EBGames
    Region: NA
    date of escalation: Thursday Aug 29th
    [EDIT] contact option used: both chat and call
    received via: email
    code received on : 09/05/2013 Time: 1:20am Alantic time.
    code type: 12 digit
    [EDIT] ticket status and indicated platform: closed/Windows
    other problems encountered(if any): sample:

    Just finished registering my new code now my account has all my items on mogstation as well as 30 day. but still no +7
    (0)

  8. #7308
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Quote Originally Posted by KingRane View Post
    Ps3 here just got an email with a new code now im back on. It had specific instructions to scroll down this time
    details pls?

    problem: wrong service account
    purchase: phisical or digital SE or CE
    vendor: PSN/Amazon, etc
    Region: EU/NA
    date of escalation: when available
    contact option used: call/chat both, email, others
    received via: email/XMB
    code received on : mm/dd/yyyy and time if any.
    code type: 12 digit or 20digit
    ticket status and indicated platform: sample: closed/Windows
    other problems encountered(if any): sample: Preordered on PSN last AUG15-17 and got locked out
    (0)
    Last edited by beater49; 09-05-2013 at 01:26 PM.

  9. #7309
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70
    Quote Originally Posted by FlynnJudgement View Post
    problem: wrong service account
    purchase: CE
    vendor: Pysical EBGames
    Region: NA
    date of escalation: Thursday Aug 29th
    [EDIT] contact option used: both chat and call
    received via: email
    code received on : 09/05/2013 Time: 1:20am Alantic time.
    code type: 12 digit
    [EDIT] ticket status and indicated platform: closed/Windows
    other problems encountered(if any): sample:

    Just finished registering my new code now my account has all my items on mogstation as well as 30 day. but still no +7
    thanks and congrats
    (0)

  10. #7310
    Player
    OutlawBebop's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Mikoto Tribal
    World
    Coeurl
    Main Class
    Gladiator Lv 60
    Just got my new code via email.

    Problem: Wrong Service Account
    Purchase: Physical CE
    Vendor: Amazon
    Region: NA
    Date of Escalation: Wednesday, August 28th
    Contact Option Used: Submitted original form and escalated via chat.
    Received Via: Email
    Code Received On : 09/04/2013 Time: 11:44pm Eastern Time.
    Code Type: 12 digit
    Ticket status: Open - Received notification that the ticket was received.
    Platform: PS3
    (0)

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