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  1. 09-04-2013 09:54 PM #6881
    chipsillesa
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    Aug 2013
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    79
    Character
    Sasha Pendragon
    World
    Tonberry
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by Aivre View Post
    I don't even have my extra seven days at all, so you guys are lucky I guess? .__.
    Maybe they have a new rule

    "You'll only get your extra seven days if you are able to verify your account through our live chat / hotlines."


    lol I kid of course
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  2. 09-04-2013 09:57 PM #6882
    Hyunseo
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    Location
    Gridania
    Posts
    56
    Character
    R'edh Molko
    World
    Balmung
    Main Class
    Archer Lv 50
    This is unbelievable. This is absolutely unbelievable.
    They've made a perfectly good game, one of the funnest MMOs I've ever had the joy of testing,
    why would they treat their customers like this?
    Why would they drive away the tons of people who practically threw money at the game?
    I can't fathom what they're thinking. It's like they're trying to push everyone away.
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  3. 09-04-2013 09:59 PM #6883
    Aivre
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    180
    Character
    Renaji Nowell
    World
    Goblin
    Main Class
    Conjurer Lv 10
    Quote Originally Posted by chipsillesa View Post
    Maybe they have a new rule

    "You'll only get your extra seven days if you are able to verify your account through our live chat / hotlines."


    lol I kid of course
    Ahahaha god that would be a thing, too. Knowing them.

    But I would qualify though, then, because I talked to them on Friday x:
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  4. 09-04-2013 10:01 PM #6884
    Mighkey_Devious
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    Character
    Ta'sque De'vious
    World
    Goblin
    Main Class
    Pugilist Lv 23
    Ok I don't even have an option in na support to pick chat how the hell do you get to it?
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  5. 09-04-2013 10:01 PM #6885
    Juliei
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    Character
    Juliei Ty'rahl
    World
    Faerie
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    Arcanist Lv 9
    NA PS3, 7 days were added to my incorrect account. My correct account still says inactive. Earlier this AM my incorrect account was down to 23 days. Still waiting on my escalated ticket(last Thursday PM)
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  6. 09-04-2013 10:01 PM #6886
    kyse
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    Character
    Scary Lyehga
    World
    Exodus
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    Conjurer Lv 50
    looks like I need 2 try and get support again they give the 7 fing days to the wrong service account wtf!!!
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  7. 09-04-2013 10:01 PM #6887
    StryderOmega
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    Character
    Yoshiro Matsuzawa
    World
    Cactuar
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    Archer Lv 50
    Just got my 7 days... On service account 2. Guess the CS rep that I talked to last night knew what he was talking about.
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  8. 09-04-2013 10:04 PM #6888
    StryderOmega
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    Character
    Yoshiro Matsuzawa
    World
    Cactuar
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    Archer Lv 50
    Quote Originally Posted by Mighkey_Devious View Post
    Ok I don't even have an option in na support to pick chat how the hell do you get to it?
    They aren't currently open. They will be in 3 hours.
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  9. 09-04-2013 10:09 PM #6889
    SoulTraveler
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    10
    Character
    Akano Sama
    World
    Shiva
    Main Class
    Arcanist Lv 32
    what the fucking fuck, 2nd time today, i get no agent, wasted over 3 hours in queue, they are supposed to be open.. i am losing it, this isn't support, this is torture
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  10. 09-04-2013 10:13 PM #6890
    Ciga
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    Sep 2013
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    9
    Character
    Ciga Betrayer
    World
    Aegis
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    Gladiator Lv 37
    the dont fix the user's services account 1, but the add the 7 days to ur wrong services account 2

    how come a company policy to make this duty to the staff to do meanless work
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