And that IS the colossal failure of DRM right there!
Just chatted with an agent Thomas A after the second tries in 5:52 pm est, He insisted you needed a ticket using that form, so please make sure you filled out the "correct form", now my account is fixed after 7 days of waiting in queue. I know it is frustrating, wish you guys best of luck.
The fact that we need to hammer their CS at all is horrendous. This should be completely automated, they should be burning through those forms instead of needing people to escalate them.
PC or PS3?Just chatted with an agent Thomas A after the second tries in 5:52 pm est, He insisted you needed a ticket using that form, so please make sure you filled out the "correct form", now my account is fixed after 7 days of waiting in queue. I know it is frustrating, wish you guys best of luck.
I got escalated about 5 days ago and still nothing!
Well, bout to say F*** it and buy the Digital Download CE off Amazon.
I guess I'll try and contact the PSN people, seems logical they would have the ps3 keys. Maybe they can do something quicker
Using Chrome with no addons no firewalls running on my pc got to 1 in the queue and no agent available.
Maybe those that actually get through could list browser and more details. I still have firefox(13) Safari(17) and IE(23) to see if I get the same problem I have been trying the same thing and even just a single browser running and had the same result since Monday 8-26.
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