Lost free 30 days for accidentally registered to the wrong service account?

[Daemen]

icf_7 and icf_5? XD

https:// squareenixen.custhelp.com/app/chat/chat_landing/_icf_6/xxxxxx/_icf_7/44142/_icf_5/1

[beater49]

https:// squareenixen.custhelp.com/app/chat/chat_landing/_icf_6/xxxxxx/_icf_7/44142/_icf_5/1

wow thanks.

[Aivre]

They are finally responding. I'm annoyed that this might take a while, but w/e. Go in now, you might get support, for once.

Did he "reassure you that your request won't simply be disregarded"?

[DTL]

how about icf_7? just wanna make sure. its the number before icf_5

https://squareenixen.custhelp.com/ap...44142/_icf_5/1

[Phubbs]

how about icf_7? just wanna make sure. its the number before icf_5

I used an old link
https://squareenixen.custhelp.com/ap.../_icf_6/TICKET HERE/_icf_7/44142/_icf_5/1

use this one, I got through with it to 2 people

[beater49]

https://squareenixen.custhelp.com/ap...44142/_icf_5/1

great. thanks man.

[Phubbs]

Did he "reassure you that your request won't simply be disregarded"?

Yes, he did. Although I don't believe a word any SE representative says anymore, all my tickets so far have been literally cancelled because of their "inability" to answer them, so we'll see. At this point I rather get my account restored, or stop playing altogether.

[Karastorm]

Seriously about to go buy another copy -_-. Anyone have step by step directions so I don't make this same mistake again?

[beater49]

I used an old link
https://squareenixen.custhelp.com/ap.../_icf_6/TICKET HERE/_icf_7/44142/_icf_5/1

use this one, I got through with it to 2 people

it seems my hunch is correct: the NA chat support is icf_7/44142 and icf_5/1
for EU i think its the icf_7 of 3xxxx and icf_5/1 or 2 or 3 ... lol

[DualShear]

So, within 20 minutes of finishing with customer support on the phone and my ticket changing from 'In Process' to 'Please Respond,' the ticket is now closed. I'm taking this as a good sign since one change came from the agent I talked to, and the other must have come from someone else who is handling whatever needs to be handled for the transfer. Here's to hoping.

That happened to me. Please respond on my ticket for 10 hours then they closed my ticket and I still don't have my account fixed. Hopefully you get the better end of the stick.