Is adding more worlds going to actually fix this problem?

[Strigori]

Square Enix releases a ton of games. Pre-order numbers will remain at similar percentages regardless of the type of game. People who preorder, preorder, and people who do not, don't. You can get a very good estimate based on that info, then add some padding into the numbers to play it safe. They knew what their max peak capacity was, and where estimates were to come in. If they had done the math right, they would have been ready, by having more servers and/or capacity.

[Zun]

Square Enix releases a ton of games. Pre-order numbers will remain at similar percentages regardless of the type of game. People who preorder, preorder, and people who do not, don't. You can get a very good estimate based on that info, then add some padding into the numbers to play it safe. They knew what their max peak capacity was, and where estimates were to come in. If they had done the math right, they would have been ready, by having more servers and/or capacity.

Well, you keep your baseless speculation blaming the company for purposely causing and incident that hurts both their reputation and their revenue, and makes no logical sense from a financial standpoint. I'll stick with what the producer has actually stated because its completely plausible, and comes from someone with some actual knowledge of the inner-workings of the company.