Lost free 30 days for accidentally registered to the wrong service account?

[Locrinus]

EU here, account fixed. I had phoned their UK support though, dunno if that made a difference.

Still can't log onto the damn game though.

[wolfrikku]

It's actually really easy to tell. Follow this flow chart:

Did they just say their account was fixed? -----If yes------> They are EU
L----If no, and they just cursed at SE, SE customer service, their family members and everyone they ever loved ----> They are NA

That comment made my day brighter... slightly but brighter.

[JezeT]

Well I just hope we get the full 30 free trial added to the fixed account. I've been waiting for over 8 days now for this to be fixed and wish they would at least let me buy time on the pre-order account so i can still play..

I got full 30 days and they are going to extend the time on wednesday according to some information. Hopefully they will fix it before that so people can actually play.

Oh and btw my first ticket was also created last week's monday evening (EU time), but this one that they fixed was escalated on friday if I remember correctly.

[scream21]

I got full 30 days and they are going to extend the time on wednesday according to some information. Hopefully they will fix it before that so people can actually play.

Oh and btw my first ticket was also created last week's monday evening (EU time), but this one that they fixed was escalated on friday if I remember correctly.

did you get email from SE when your account get fixed?

[wolfrikku]

Ok this post is for all those that though they would go ahead and buy a new game to add to there account one so they could play till CS fixed the issue...

http://forum.square-enix.com/ffxiv/t...o-sense-at-all.

[bmcmvox]

Yeah apparently, the person bat-phoned head office and they said that he can't get what he paid for and he should have understood their ridiculously convoluted process. I mean, it took me 2 hours to figure out where to DL the client after I paid. Another 2 hours of getting "invalid" when trying to input my registration number until finally, it showed up as registered. It is all easy as pie.

[astrahelix]

Yeah apparently, the person bat-phoned head office and they said that he can't get what he paid for and he should have understood their ridiculously convoluted process. I mean, it took me 2 hours to figure out where to DL the client after I paid. Another 2 hours of getting "invalid" when trying to input my registration number until finally, it showed up as registered. It is all easy as pie.

for those who haven't read http://forum.square-enix.com/ffxiv/t...taku-Weighs-In.

[wolfrikku]

for those who haven't read http://forum.square-enix.com/ffxiv/t...taku-Weighs-In.

Wasn't that the one that said they wouldn't post on SE CS?

[astrahelix]

Wasn't that the one that said they wouldn't post on SE CS?

yup .

[Seriat]

Good to see that article on Kotaku, even if it only glosses over the dual account issue; SE can't delete third party articles.