Lost free 30 days for accidentally registered to the wrong service account?

[Aivre]

Sooooo I just got done going out and buying a second copy of the game. Any PS3 users out there successful in reapplying a second registration code to their originally intended service account?

[Seriat]

Sooooo I just got done going out and buying a second copy of the game. Any PS3 users out there successful in reapplying a second registration code to their originally intended service account?

You finally cracked huh? XD

[Nejikun4]

That would rely on people who can count from 1-5+. Good luck with that. As a tank I can attest to the complete lack of DPS attention.

Bro you have to see my healing prowess, ill post my copperbell mines instance if youw ill watch it on my youtube would anyone want to ?

[Tyran]

For those of you waiting to get in touch with someone, please post when you do with an estimate of how long it took and if you used the "early queue" for chat or made a new ticket and clicked "chat" once its available. Curious if those of us waiting in queue now are actually in queue or if we'll sit lost in some fake queue system and are ignored.

[bladesy]

Sooooo I just got done going out and buying a second copy of the game. Any PS3 users out there successful in reapplying a second registration code to their originally intended service account?

I've been lurking in and out these forums and trying the PS3 game, I've seen nothing on fixes, I think waiting in chat seems to be the best option unless you prefer buying another copy or speaking with the retailer about it.

[Matrinka]

Its really hard to be a good DPS when the white knights keep drawing more aggro than we can handle.

[Seriat]

I ate to much, feel all bloated now ;/ But it was sooooo good I want more~!

[JezeT]

Hi all,

My apologies to everyone who is still having this problem and did not receive help so far. Please believe me, everyone here is working as hard as they can to help you. Unfortunately, due to the sheer number of inquiries, this takes longer than we would like and we fully understand that you are not happy with this situation.

To give you a better idea of what is happening with the chat, I'd like to confirm two things:

EU support helping US customers

It is not possible for EU customer support to help a US customer or vice versa. For data protection reasons, each region's customer support only has access to their own customers' information.

Using a link to contact Square Enix directly via chat

- The link posted earlier in this thread is not an official way to contact Square Enix and the only reason why we have not removed all references to it yet is that we want to help you as fast as possible.
- By using this link, you are bypassing parts of our support system and you may end up waiting in a chat queue for hours, simply because the chat is officially closed at that time and there's no one in the office to take your chat.

Again, we're doing everything we can to help you as fast as possible but many of you will, unfortunately, still face waiting times over the next days.

I know this is much to ask but please be patient and hang in there, we will help you!
-Aethingie

Sorry, but helping by closing every ticket that hasn't been resolved in 48 hours isn't really helping at all. I submitted my first one on monday evening (EU) about this service account issue. And since then I haven't got any response about my ticket except that nobody has touched them and you are just going to close it regardless. This pisses me off to be honest. That is why I need a direct link to someone who can actually do something or atleast say something. If I go with the correct/official way then nothing is going to be done to the ticket at all and it is just going to be closed.

[Withered]

Well, then, I assume you're a good CNJ. Those adds can be troublesome, I hadn't even considered them. Boss fight, huh?

At this rate, its definitely a boss fight. And the coffer at the end contains your fixed account. To bad your need roll is always 10. At least, this is what it feels like.

[Jellyfish]

Oh god, queue position number 5! 10 more minutes! ;_;