Lost free 30 days for accidentally registered to the wrong service account?

[trentfish]

im getting told by live chat that I have to re-purchase the game even though ive just bought a physical copy of the CE

[bladesy]

Does anyone have a direct link to the NA chat?

https://squareenixen.custhelp.com/ap...44142/_icf_5/1

if you have the ticket assigned to you that was sent to your email use the number to replace 7 digit number in the url.

[Seriat]

Has anyone had any success with buying a second copy of the game and applying that code to their account?

Aiv! How you feelin' this mornin'? :P

[StryderOmega]

Does anyone have a direct link to the NA chat?

Can't provide direct links to chat because it carries sensitive information. Just follow the steps explained in this thread numerous times.

[Zet_]

im getting told by live chat that I have to re-purchase the game even though ive just bought a physical copy of the CE

I was also told the same because I'm a 1.0 player. I will have to spend another $25+ to get the service I paid for, and I've already paid $100 for CE.

[Seriat]

What are the character names there?

Don't remember all of them, I was pretty hammered yesterday lol. Just look for me Seriat Toren, and I'll invite you to the LS we made: SE Victims :P

[NarcoticNinja]

Same thing happened here . Finaly got to talk to customer support after a 3 hour wait , they told me i would be able to play in two days . I was wondering if those were to business days , was so excited to hear the news i forgot too ask . I'm hoping i will be able to play saturday night , but with my luck I will not be able to play till tuesday .Good bye four day weekend .

[trentfish]

I know. this is so stupid. we're being penalised just for purchasing the original game. ridiculous.

[StryderOmega]

im getting told by live chat that I have to re-purchase the game even though ive just bought a physical copy of the CE

NA / EU?

1.0 or 2.0?

[Nejikun4]

And this is just for this weekend due to high volume. They did say "12AM-5PM, but... that's bs.

eeeeeeeeeeeeeexactly now pi ss awfffff