Lost free 30 days for accidentally registered to the wrong service account?

[Elektrolysis]

Looks like I'm going to have to pull an all-nighter to get the front of this queue.... I'm going to be VERY angry if an agent isn't available.

[Zet_]

Anyone got a direct link for the EU chat launcher..? I'm wondering if the website script is still under the impression they're closed for the weekend, when they're not...

I'm pretty sure it's the same as NA's.


Edit: I went through my browser history and opened the chat support I was on last night. I'm 125 in queue, and it looks the same as NA's support. Just change the ticket number to yours.

[beater49]

That must be the queue for NA chat then. The agents have probably gone to sleep? But the queue system is still in place.

That's my guess. Stick it out to see.

or they wont open til 9... its just the chat that's been opened...lol

[Culu]

there was someone in the queue in position 1 he havent had a reply since an hour ago

[beater49]

well just to be clear

im number 2 on icf_5/1
while im number 26 on icf_5/2

[chipsillesa]

Sure wish they'd let the queued persons chat with each other while waiting )))

[QuantumDelta]

I'm pretty sure it's the same as NA's.


I went through my browser history and opened the chat support I was on last night. I'm 125 in queue, and it looks the same as NA's support. Just change the ticket number to yours.

It's not, I don't know what the URL difference is, but when I got through the NA queue I got told I couldn't be helped by them ;\

[Vastia]

Fuck this i'm done, i value my fucking time alot more than the money i can find a new copy for. Just gonna give in and go look at local retail stores for a key, no Collectors edition items but whatever. Fuck you square enix for hiring monkeys to sort out your customer support service and the shitty part is that you're just going to make more of our money in the end.

[beater49]

Sure wish they'd let the queued persons chat with each other while waiting )))

yeah like a lobby or waiting area... XD

[Zet_]

It's not, I don't know what the URL difference is, but when I got through the NA queue I got told I couldn't be helped by them ;\

Well this is mine: https://squareenixen.custhelp.com/ap...38027/_icf_5/2

Just change 2673333 to whatever your ticket number is.