Lost free 30 days for accidentally registered to the wrong service account?

[Ragkval]

Thank you! I'll be sure to try and use that tomorrow afternoon. ^^

These are the hours man


Monday - Friday: 01:00 AM - 06:00 PM PDT
Saturday - Sunday: 12:00 AM - 05:00 PM PDT
It is currently Friday, Aug. 30, 2013 09:26 PM PDT

[MiyuMayu]

Created ticket: 8-29 @ 9pm
Called square enix to escalate: 8-30@ 9am
Got to talk to a person: 8-30 @ 10:03am
Fixed my account: 8-30 @ 9:30pm

Hope yours get fixed too!

[scream21]

i got this from my second ticket whats that meant

Thank you for contacting the SQUARE ENIX Support Center.

This email has been sent to notify you that your ticket was received and will be responded to within 2 business days (48 hours) of receipt.

REGARDING FINAL FANTASY XIV: A REALM REBORN BETA INVITATION EMAILS:

If you believe that you should have received a FFXIV: ARR Beta Invitation email but have not yet received one, please be sure to check your spam and junk folders, as your invitation may have been inadvertently filtered. To ensure that you continue to receive emails from SQUARE ENIX regularly, please add noreply@xmail.square-enix.com to your address book.

We appreciate your patience and apologize for the delay in responding to your ticket directly.

If your issue has already been resolved and you are no longer in need of support, the URL below will provide you with a "Cancel Ticket" option to close your open ticket.

[chipsillesa]

https://squareenixen.custhelp.com/ap...38027/_icf_5/2

Can we use this link to get into chat, or is is specifcally linked to one person's ticket?

[astrahelix]

(Frank from donnie darko voice) 90000, 1017, 3018.....that....is when the world will end.. I'm convinced that the two accounts existing simultaneously has created an alternate universe which we are all trapped in. that is why none of you can reach customer service.. who aren't trapped in the alternate universe... i'm just saying things could get weird.

[Ragkval]

i got this from my second ticket whats that meant

Thank you for contacting the SQUARE ENIX Support Center.

This email has been sent to notify you that your ticket was received and will be responded to within 2 business days (48 hours) of receipt.

REGARDING FINAL FANTASY XIV: A REALM REBORN BETA INVITATION EMAILS:

If you believe that you should have received a FFXIV: ARR Beta Invitation email but have not yet received one, please be sure to check your spam and junk folders, as your invitation may have been inadvertently filtered. To ensure that you continue to receive emails from SQUARE ENIX regularly, please add noreply@xmail.square-enix.com to your address book.

We appreciate your patience and apologize for the delay in responding to your ticket directly.

If your issue has already been resolved and you are no longer in need of support, the URL below will provide you with a "Cancel Ticket" option to close your open ticket.

Ooooo, you get to be in the beta. They're really trying to sweeten you up.

[Ragkval]

Can we use this link to get into chat, or is is specifcally linked to one person's ticket?

I believe you can use it.

[The_Barber]

whoa.....10 hours later i get 2 emails from square:

Thank you for contacting the SQUARE ENIX Support Center.

This email has been sent to notify you that your ticket was received and will be responded to within 2 business days (48 hours) of receipt.

REGARDING FINAL FANTASY XIV: A REALM REBORN BETA INVITATION EMAILS:

If you believe that you should have received a FFXIV: ARR Beta Invitation email but have not yet received one, please be sure to check your spam and junk folders, as your invitation may have been inadvertently filtered. To ensure that you continue to receive emails from SQUARE ENIX regularly, please add noreply@xmail.square-enix.com to your address book.

We appreciate your patience and apologize for the delay in responding to your ticket directly.

and a second one

Thank you for contacting the SQUARE ENIX Support Centre.

This email has been sent to notify you that your ticket was received properly. We appreciate your patience and apologize for the delay in responding to your ticket directly.

If your issue has already been resolved and you are no longer in need of support, the URL below will provide you with a "Cancel Ticket" option to close your open ticket.


they were both in my "Promotions" tab on the new gmail not in my general inbox

[Yash89]

Thanks for keeping me company everyone, I got the whole get to the number one position and then nada via chat using my ticket number. Soooo now I'm getting drunk writing terrible poetry, prolly gonna sketch out a few songs while in que for chat tomorrow. Can someone hold me? I'll hold you and tell you everything will be okay; yet both of us will know that is not truth :P

I'll hold you! *sniffles while tears stream down his cheeks* And thanks Ragkval, I thought the hours for Sat and Sun said 12:00 PM. I appreciate all your help. ^^

[MiyuMayu]

I hope everyone else's account gets fixed! I get to play tonight