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  1. #1
    Player
    Manic's Avatar
    Join Date
    Aug 2013
    Location
    Limsa
    Posts
    20
    Character
    Manic Mani
    World
    Leviathan
    Main Class
    Monk Lv 80
    Quote Originally Posted by Matrinka View Post
    Congrats! Soooooo jealous of you right now! It looks like my ticket really was forgotten about... now I'm angry that I spent 4 1/2 hours on hold yesterday, recieved and escalated ticket, JUST FOR THEM TO CLOSE IT AT 7AM! I see now fix in sight.
    My ticket was closed right after I finished talking to them in chat. So, don't worry too much about it. My account is fixed now.
    (0)

  2. #2
    Player
    Artist17's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Nanako Istachio
    World
    Tonberry
    Main Class
    Thaumaturge Lv 24
    I'm just wondering.

    So if we don't do anything besides the support ticket, what they do is just to delete our ticket after 48 hours.

    And close the case.

    That's an awesome job isn't it?
    I would love to work for them.
    Simply leave things as it is, after 48 hours it'll be gone anyway, and the advice to the problem? Create a new one and wait for 48 hours to see it being deleted again.

    It seems as though I'm creating lottery tickets and hoping SE choose one of them.
    Anyway, I've been trying live chat on NA/EU/JP sites but to no avail.
    (1)

  3. #3
    Player
    RainbowCane's Avatar
    Join Date
    Aug 2013
    Posts
    39
    Character
    Rainbow Cane
    World
    Exodus
    Main Class
    Thaumaturge Lv 32
    Quote Originally Posted by Manic View Post
    My ticket was closed right after I finished talking to them in chat. So, don't worry too much about it. My account is fixed now.
    This is odd to me. You would think the ticket would be enough and they would just knock them out as they come in. Instead it's like a lottery of who actually gets through to a person.
    (1)