Lost free 30 days for accidentally registered to the wrong service account?

[Culu]

so all I got was that they escalated my ticket but it's still can take up to 2 weeks.... ARGHHHHHHH

if that is the case I will probably quit.

[Solaristics]

You are currently number 247 in the queue. You should be connected to an agent in about 30:48. The average amount of time a customer has to wait is 01:16:36.

Keyword here "should," should be changed to "will not"

[Aivre]

if that is the case I will probably quit.

I think the two week estimate is just an insurance. A horrible thought either way though.

[Vastia]

Must be fucking hard to answer emails nowadays.

[Seriat]

Gogogo. Good luck x:

Cancelled 3 seconds later, re-queued currently 155 while cooking dinner until I get cancelled again.

[refraxion]

Must be fucking hard to answer emails nowadays.

Incompetent people thats why.

[StryderOmega]

You are currently number 159 in the queue. You should be connected to an agent in about 01:07:23. The average amount of time a customer has to wait is 01:07:23.

RNG at it's best

Multiple Chat sessions? :P

[refraxion]

Anyone got a link to the chat support? I seemed to have lost it.

[Ragkval]

You are currently number 138 in the queue. You should be connected to an agent in about 03:38. The average amount of time a customer has to wait is 18:47.



Well this is just a lie. Third time through, I work nights so I've nothing to do on my off night except think about how to get through.

[Violent_Vengeance]

After 2 and a half hours in chat queue I get this wonderful message for the 4th time.

Status: Canceled
There are no agents available to chat with you right now. Please try again later.

I'm getting really pissed off with how their damn support system just fucking jerks you around. Around 10 hours in chat queue total and over 5 on the phone and I've yet to be able to speak with anyone. I can firmly say at this point they will not be getting a sub out of me after my 30 days are gone if this is the kind of support their NA and EU customers can expect.