Lost free 30 days for accidentally registered to the wrong service account?

[dropshot]

After contacting the chat support yesterday, they merged my accounts one hour ago. 30 days total playtime It seems that contacting support is faster then just submitting a ticket.

[Zarath]

http://forum.square-enix.com/ffxiv/t...92#post1117092

Well, we're screwed then aren't we?

Scared me, my ticket is still open thankfully. Possibly because it's been escalated... Talk about good timing for me. :O

[sephyr]

I too would like to know if those that's had their account fixed received an email or other form of notification, or if they just randomly found out by checking Mog House or something like that.

I got an email 6 hours after the phone call.

[Henlzz]

Still "Inactive" yay!

[beater49]

i wont be able to check moogle mail now coz my 1st service account has already expired... sigh... T.T

[sorge74]

Its 9am eastern time, my ticket was escalated at 11PM.....should I be worried it just assume people in bed and it'll be fixed today.

[TimothyGreen]

anyone with a link to chat support? ive been fumbling around now for the last few hours trying to figure out the whole code registration issue and like many of you have ended up with 2 separate service accounts.

[matt_0]

Thanks for the response. Checking your SE account or on MogStation? And if on SE Account, where were you looking in particular?

Through mog station

[Vastia]

Ok so i made a ticket regarding my service account issue during monday, got a respond on tuesday and still haven't heard anything of it. And now i've been TWICE in the freaking chat support and waited for 2 hours plust just to get a "NO AGENT AVAILABLE LOLOL". It's good to know that SE value their consumers. Blimey..

And now I can't even play anymore on my character without buying another copy of the game. Brilliant..

[Zet_]

Ok so i made a ticket regarding my service account issue during monday, got a respond on tuesday and still haven't heard anything of it. And now i've been TWICE in the freaking chat support and waited for 2 hours plust just to get a "NO AGENT AVAILABLE LOLOL". It's good to know that SE value their consumers. Blimey..

You need to make a new ticket. SE deleted tickets over 48 hours old.