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  1. #661
    Player
    BearGrylls's Avatar
    Join Date
    Aug 2013
    Posts
    165
    Character
    Porkchop Sandwiches
    World
    Cerberus
    Main Class
    Marauder Lv 80
    They need to extend the EA deadline. I was so excited to finally get my CE and now I find out i'll probably be locked out after EA and won't get access to the CE items for a while.. I filled out a ticket yesterday but I haven't had a response yet. Sigh, seeing people run around with their Behemoth Barding, Coeurls and Helms of Light makes this even worse. Honestly, i'd probably cut my losses if I hadn't already paid full price for CE. I don't feel I should be paying SE any more money after all these errors and mistakes.
    (1)

  2. #662
    Player
    Malfice's Avatar
    Join Date
    Aug 2013
    Posts
    32
    Character
    Hatiti Hati
    World
    Gilgamesh
    Main Class
    Gladiator Lv 50
    Since a few people, including myself asked for it, I found the UK Support number for SE in the back of the Infinite Undiscovery manual.

    0870 600 0182 - UK, 9 am to 6 pm. Calling now just gets an angry Scottswomans telling you to call back later.
    (1)

  3. #663
    Player
    Dmanx87's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    12
    Character
    Donny Dusk
    World
    Gilgamesh
    Main Class
    Gladiator Lv 61
    I'm glad I'm not the only one who has this problem. I want my items, but honestly I just don't want to be locked out of my characters. Between phase 4 and EA, I leveled two characters to 26+. The last thing I want to do is start all over again on the accursed "Service Account 2".
    (1)

  4. #664
    Player
    Dialndu's Avatar
    Join Date
    Aug 2013
    Posts
    23
    Character
    Dilandu Nalaar
    World
    Excalibur
    Main Class
    Conjurer Lv 18
    guys I saw all this and i don't know if I have this problem...

    Here is something that i don't know if everybody has but please be careful my young ones...it is not a toy.

    Square Enix CALIFORNIA phone number Customer support

    (858)790-7529
    (0)

  5. #665
    Player
    EmilyW314's Avatar
    Join Date
    Aug 2013
    Posts
    81
    Character
    Emilie Leonhart
    World
    Behemoth
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Malfice View Post
    Since a few people, including myself asked for it, I found the UK Support number for SE in the back of the Infinite Undiscovery manual.

    0870 600 0182 - UK, 9 am to 6 pm. Calling now just gets an angry Scottswomans telling you to call back later.
    Wish I have an Australian number to call since they have taken down live support...there is nothing I could do other than submit the ticket and wait
    (2)

  6. #666
    Player
    Malfice's Avatar
    Join Date
    Aug 2013
    Posts
    32
    Character
    Hatiti Hati
    World
    Gilgamesh
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by EmilyW314 View Post
    Wish I have an Australian number to call since they have taken down live support...there is nothing I could do other than submit the ticket and wait
    Do you know someone who has an SE game? A current gen one, 360, PC or PS3. The number will be in the manual at the back!
    (0)

  7. #667
    Player
    guampinoy's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Gilas Pinoy
    World
    Ultros
    Main Class
    Thaumaturge Lv 21
    I did the same thing as well now I have to lvl up a new character sepearate from my early access account. Is there a way to transfer the code?
    (0)

  8. #668
    Player
    Whitefall's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    57
    Character
    Ryorin Whitefall
    World
    Tonberry
    Main Class
    Gladiator Lv 50
    I want a refund! I don't want to play this game anymore.. Can't log in game plus this stupid problem because of stupid site layout >.< I'm Done w/ all this crap!
    (0)

  9. #669
    Player
    Zet_'s Avatar
    Join Date
    Aug 2013
    Posts
    139
    Character
    Vallerin Dailemont
    World
    Hyperion
    Main Class
    Pugilist Lv 6
    Quote Originally Posted by Malfice View Post
    Do you know someone who has an SE game? A current gen one, 360, PC or PS3. The number will be in the manual at the back!
    I have the a v1.0 lying around somewhere but I'm pretty sure it only had a uk number listed.
    (0)

  10. #670
    Player
    BearGrylls's Avatar
    Join Date
    Aug 2013
    Posts
    165
    Character
    Porkchop Sandwiches
    World
    Cerberus
    Main Class
    Marauder Lv 80
    Quote Originally Posted by guampinoy View Post
    I did the same thing as well now I have to lvl up a new character sepearate from my early access account. Is there a way to transfer the code?
    Not immediately. You'll have to fill out this ticket and wait unfortunately - https://support.eu.square-enix.com/c...83&la=2&daxx=2
    (1)

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