BT and other ISP's where ordered by OFCOM to stop using the word unlimited in their broadband packages if they limit it in anyway, BT stopped limiting all NEW unlimited broadband packages from February 2013, anyone who got a contract for unlimited broadband before February 2013 will have their internet throttled even though it still says you have an unlimited connection.

To make it harder for existing customers to see the change they've added the word TOTALLY before unlimited on the new broadband packages. To get totally unlimited broadband you need to sign a new contract with them for one of their new packages. Once you change over to the new package it will take up to 5 working days for it to take effect.

According to BT they aren't going to stop throttling people who signed a contract before February. If you do choose to change packages over the phone DO NOT use the direct phone number they'll offer to give you, it costs £1 a minute.