This is getting REAL RIDICULOUS...

[Jason33w]

Please, someone, give me an example of any other MMO that had a flawless launch? I'm not sure people realize how much more of a complex launch this is in comparison to other MMO's. I know we all paid to play this, I get it! I can't get in either. But don't be so naive to think that they are not doing everything they can to provide us the service we paid for. Give 'em a chance.

[Kamina33]

Please, someone, give me an example of any other MMO that had a flawless launch? I'm not sure people realize how much more of a complex launch this is in comparison to other MMO's. I know we all paid to play this, I get it! I can't get in either. But don't be so naive to think that they are not doing everything they can to provide us the service we paid for. Give 'em a chance.

Yeah. A community rep even apologized earlier for all the problems we were having. No need for him to do that after giving us the standard update, but he did.
I haven't been able to sign in at all and have been up since 12:00am hoping for a miracle that probably isn't going to happen 'till Mon., but I know they're trying not to disappoint and will comp us accordingly. That's enough for me.

Edit:

So you felt the urge to post for the first time only to quote my post. Fair enough.
What I actually mean is that you can't simply hide everything under the carpet and say "it's all good since it's free". This is absolutely not the point here. This Early Access thing is not a favor; SE's purpose isn't demonstrating affection. EA is a bonus product, a part of a whole imbued in the package itself. There are people who pre-ordered only to play earlier . Although bonus days aren't a service itself, it holds a marketing potencial. Remember that usually a game's price has a 'free' month too, meaning you're buying an experience, a promise, and if the means don't match the ending, the cash you invested is totally gone, since you're not willing to use that product again (even if you change your mind later, you gonna need more cash).

So please, it is extremely understandable why people are so upset. But I can't really get this urge to defend the game at any cost. Believe me, you're not enjoying your access for free. And believe me twice, I really loved the game and I had no trouble at all myself, but I feel the pain others are experiencing.

This was really well put, I completely agree. Even though it would be pretty difficult to dissuade me from playing this game regardless of the amount of potential problems in the foreseeable future (BIG fan), all your points are solid, and people understandably have a right to be upset.