SE dropped the ball

[Ryuko]

No, I paid for it as part of the deal for buying the game earlier. Are we to treat this as phase 5 of beta? As silly as it sounds, people have justified it this way already. Launch is going to be phase 6 right? When the new patch comes out and problems come up, are we to treat that as phase 76 of beta?

You paid the same price any other person would pay. You just paid for it earlier. Are you seriously freaking out because there is a three hour emergency maintenance to fix issues on launch day?

Wait, I have another question. Have you ever played any other MMO at launch? Emergency maintenances, hotfix patches, etc, are all part of the world of newly-launched MMOs. It comes with the territory. At least we had the option to download/update the client without having to go pick it up at the store first. That's probably the most agonizing part of MMO launches of the past.

[elkhorn]

If I had one gold for every white knight on these forums....

you would 100 gold xD

[Rivalda_Kreissieg]

Talk about a thread backfire.

[SkyeWindbinder]

You paid the same price any other person would pay. You just paid for it earlier. Are you seriously freaking out because there is a three hour emergency maintenance to fix issues on launch day?

Wait, I have another question. Have you ever played any other MMO at launch? Emergency maintenances, hotfix patches, etc, are all part of the world of newly-launched MMOs. It comes with the territory. At least we had the option to download/update the client without having to go pick it up at the store first. That's probably the most agonizing part of MMO launches of the past.

Yeah, seriously. If this is really making them freak out, imagine how it will be on those days servers are shut down for extended maintenance.

[Jrel]

I'm used to 1 hour emergency server reboots. 3 hours is killing me

ʌ_ʌ
ಠxಠ

[Kallera]

It seems to only be an issue with the NA/EU Servers ( as they are new so they will have a few kinks to smooth out). Because I'm on Masamune ( JP server *with a international LS*) and it's running smoothly no issues.

A lot of this is just conjecture, as none of us are aware of the test cases that were gone through in both server. It could be that the JP server do in fact have the same issues, but in order to keep the product available, they are working on the NA servers first, then the JP servers after.

And these responses aren't anything more than conjecture as we are not aware of the nature of the problem, not to mention any server hardware that they are using.

[Gramul]

You are GIVEN those rewards.

I'm pretty sure he purchased them.

you paid the same amount of money anyone would pay if they walked into the store on launch day and bought the game.

But he paid in advance. Which was a part of the deal. Pay early, play early.

Square needs to be held accountable. Not to this state of frustration and anger mind you (after all, it is only a few hours), but you shouldn't just accept everything when something goes wrong.

[Valmonte]

I'm pretty sure he purchased them.

But he paid in advance. Which was a part of the deal. Pay early, play early.

Square needs to be held accountable. Not to this state of frustration and anger mind you (after all, it is only a few hours), but you shouldn't just accept everything when something goes wrong.

You Bring Logic and a coolheaded attitude to this thread! Away with you Vile Creature, AWAY!!!

[Mistz]

come on OP, calm down they are doing there best, nothing is flawless in life.
I'm pretty sure after all the hard work and money they put into remakeing this game for our sake, they are not causeing these problems intentionaly.
They are most likely just as furstrated about these small bugs happening.

[Ryuko]

I'm pretty sure he purchased them.

But he paid in advance. Which was a part of the deal. Pay early, play early.

Square needs to be held accountable. Not to this state of frustration and anger mind you (after all, it is only a few hours), but you shouldn't just accept everything when something goes wrong.

Show me an MMO that has absolutely no issues on launch day (no maintenance, no server restarts, no hotfix patches) and I will shut up and say everyone's anger is justified.

Back in my day, preordering the game meant I could go pick it up from the store on launch day. If the launch was big enough, you could even pick it up at midnight the night before. Everyone preordered the game if they wanted to play on launch day because it meant they wouldn't have to wait for the store to get another shipment in, or hope that there would be extras. You paid early to get access on launch day.

Now this will blow your minds. Assume Early Launch = Launch day. Then, next week, people who didn't preorder the game can go pick it up and start playing. We're using different terminology, but it is the SAME effect. (Granted, when you preorder a game from gamestop, you aren't required to pay in full until you pick up the game, but people could have ordered the digital copy just a day ago and still gotten early access... so the effect is the same.)

If you replace "Early Launch" with "Launch day"
and "Official Launch" with "A week after the game launches"

It's the same thing.

Please note that promising you "Early Launch" access was SE's marketing tactic to make it look like preordering the game was something brand new and necessary.