Why do I have 2 service accounts to choose from and neither has my beta 4 character!

[Seyrin]

http://support.na.square-enix.com/fa...68218&ret=main

Try that folks!

[jab2003]

http://support.na.square-enix.com/fa...68218&ret=main

Try that folks!

I appreciate the help but that could take days to hear back from email support.

[Maelo3507]

http://support.na.square-enix.com/fa...68218&ret=main

Try that folks!

does this work even if my code did not give me any problems and I was able to download updated client and also log on to my account with the EA code I had and I was able to successfully enter my code with no problems?

[Balmungofazure]

does this work even if my code did not give me any problems and I was able to download updated client and also log on to my account with the EA code I had and I was able to successfully enter my code with no problems?

Honestly, I don't think so. We did not register anything wrong..they are having server issues..pretty sure. I have 2 tickets open. Won't even get to play before work. :/

[Seyrin]

does this work even if my code did not give me any problems and I was able to download updated client and also log on to my account with the EA code I had and I was able to successfully enter my code with no problems?

Regardless of time or not, if you need to have your account rebounded they're offering a one-time change to the proper account, now I would be demanding some sort compensation based on time waiting for support, things such as free game time since you lost access to Early Access.