Originally Posted by
era1Ne
I agree with you here and imo this would effect much more than just queue times, because as with every game the so called "casual players" outweight "hardcore players" by far in terms of raw numbers. Banning people from content wouldn't make them reconsider their performance, most would just stop playing the game and this would effect the budget of the developers massively. And therefore the content we'll get.
Personally, i can understand the frustration some people cause during content, because they have a low skill level or a bad attitude. That said, i don't think punishment is the right way to convince them to improve. There need to be tools to assess the own performance and then everyone can decide for themselves, if and where they want to improve. But lets be real here, even with such tools some people won't improve and there is nothing Square Enix can do about it. They can only show those players how they're performing and then it is up to each and everyone to make a decision. After all some people don't have the ability or the will to improve and one of the reasons could be that they are playing this game for the lore, roleplay or story and don't really care about a decent performance.