DX11 Crashes/Errors

Games crashes with DX11 errors, and non of us can play ff14 properly.
So I’ve noticed an increase in posts with this same issue, and you’ve asked the same questions and offered similar ideas to the fixes, but to no avail.....
Honestly, a lot of players have this same issue and non of us can fix it, so it just has to be something on the games end, not out PCs??
To sum it up,
Yes it began after patch 5.1.
Yes we’ve updated our drivers as well as windows.
Some of us have reinstalled not only the game but also windows completely.
It happens on all of our characters and in multiple locations not just one.
No it is not only in shadowbringers content.
Yes we have all overlays disabled in the background.
Yes we’ve tried a clean reboot.

I will also login later and provide multiple screenshots of all the errors that pop up.
On a personal note, I am in no way tech savvy, and have actually had another professional gamer friend of mine who works IT working on my PC, he’s adjusted every setting, upgraded and tweaked every inch of the board.

Also the reason I’ve decided to make a separate thread of my own is to bring attention to this issue. There’s a large handful of us who can’t play, and we need this fixed to enjoy your game!
S.O.S - please send help!

I'll drop some links below of others who have posted on this similar issue for reference:

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http://forum.square-enix.com/ffxiv/t...%289-and-11%29

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http://forum.square-enix.com/ffxiv/t...X-9-11-Crashes

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http://forum.square-enix.com/ffxiv/t...ectX-11-Errors

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http://forum.square-enix.com/ffxiv/t...-DX11-Crashing

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http://forum.square-enix.com/ffxiv/t...ctX-11-Crashes

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http://forum.square-enix.com/ffxiv/t...Errors-Crashes

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http://forum.square-enix.com/ffxiv/t...es-immediately.

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http://forum.square-enix.com/ffxiv/t...-Markets-Crash

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http://forum.square-enix.com/ffxiv/t...11000002-error

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http://forum.square-enix.com/ffxiv/t...11-error-popup

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http://forum.square-enix.com/ffxiv/t...11-error-popup

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http://forum.square-enix.com/ffxiv/t...indows-install

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http://forum.square-enix.com/ffxiv/t...5-Game-crashes

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http://forum.square-enix.com/ffxiv/t...11-error-popup

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http://forum.square-enix.com/ffxiv/t...y-Dx11-crashes

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http://forum.square-enix.com/ffxiv/t...8-Dx11-Crashes

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http://forum.square-enix.com/ffxiv/t...o-many-players

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Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


Thank you for visiting the Final Fantasy XIV Technical Support Forums.

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Originally Posted by Dynratygus

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


Thank you for visiting the Final Fantasy XIV Technical Support Forums.

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Here is my System Report:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Admin\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 11/12/14 19:48:29 Ver: 04.02
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8135.129MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16327.129MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.131GB SYSTEM_FREEDISC_SPACE 358.720GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon R9 200 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6798)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 3054.172 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4067.564 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1429
SYSTEM_GRAPHICS_DRIVER_DATE 11/28/2015 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {37DB8CBF-94B5-4A95-92E3-D521F87D0256}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0356
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/4/2019 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {8EC8F64E-61AE-4A19-A488-D2798DA3B051}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0356
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/4/2019 00:00:00
SYSTEM_SOUND 1 - 2476WM (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {E2F244D6-1004-4A23-8826-00516CE6AC41}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0006
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/16/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9173C3E0-024A-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {917C4F60-024A-11EA-8003444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
DX11 Crashes/Errors - Google Chrome
Microsoft Text Input Application
Microsoft Edge
Microsoft Edge
Microsoft Edge
Settings
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
Steam
TeamViewer 14
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
The Battle for Middle-earth (tm)
Google Update Helper
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429
AMD Settings
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Realtek Ethernet Controller All-In-One Windows Driver
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Office Professional Plus 2016 - en-us
Intel(R) Network Connections 19.2.104.0
MapleStory 2
WinRAR 5.80 beta 3 (64-bit)
AMD Settings
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26429
Catalyst Control Center Next Localization JA
Catalyst Control Center Next Localization TR
Intel(R) Network Connections 19.2.104.0
Microsoft .NET Framework 4.8
Catalyst Control Center Next Localization IT
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization ES
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization NO
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Catalyst Control Center Next Localization KO
AMD Settings
AMD User Experience Program Installer
Catalyst Control Center Next Localization CHT
Office 16 Click-to-Run Licensing Component
AMD Start Now
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Catalyst Control Center Next Localization PL
AMD Problem Report Wizard
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization TH
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Catalyst Control Center Next Localization FI
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26429
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization CS
Branding64
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization DE


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000265C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000AE8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001E10
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 0000163C
C:\Program Files\AMD\CNext\CNext\cnext.exe 00001FC4
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.54.85.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00001BA4
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.54.85.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00001A9C
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19071.17920.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00001A7C
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.34.15002.0_x64__8wekyb3d8bbwe\GameBar.exe 00002524
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.34.15002.0_x64__8wekyb3d8bbwe\GameBarFT.exe 00000874
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19101.469.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001AC4
C:\WINDOWS\Explorer.EXE 00000544
C:\WINDOWS\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00002624
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000014B4
C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00001118
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000154C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001AAC
C:\WINDOWS\system32\DllHost.exe 0000054C
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 000006C8
C:\WINDOWS\system32\MusNotifyIcon.exe 0000168C
C:\WINDOWS\system32\SearchFilterHost.exe 000007F8
C:\WINDOWS\system32\browser_broker.exe 00000AA4
C:\WINDOWS\system32\ctfmon.exe 000017E8
C:\WINDOWS\system32\sihost.exe 000015E0
C:\WINDOWS\system32\svchost.exe 000015D4
C:\WINDOWS\system32\taskhostw.exe 00001728
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001564
C:\Windows\System32\MicrosoftEdgeCP.exe 000021E4
C:\Windows\System32\RuntimeBroker.exe 00001804
C:\Windows\System32\SecurityHealthSystray.exe 00001F14
C:\Windows\System32\TiltWheelMouse.exe 00001F48
C:\Windows\System32\smartscreen.exe 000006FC
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001860

So update,
I’ve been playing all morning and the only time I’ve DCd has been within the new Raid. And it was a lot........
I also got the error a few times at the login screen.
Strangest thing tho! I was able to move the error code over at the login version of it and continue playing, and it last me for a moment but finally crashed lol
Here are some screeners of my error message
https://cdn.discordapp.com/attachmen...651/image0.jpg
https://cdn.discordapp.com/attachmen...312/image0.jpg
https://cdn.discordapp.com/attachmen...020/image0.jpg

Also update: I've been playing all day and just tested out a few things.
I was able to run Dungeons, Roulettes, Trials AND Alliance Raids without DCing.
I seem to only DC during Nier Raid, and it's enough DC's to make the content unplayable.
Altho the other day I was DCing in town, so idk what has changed, but that is my current status.


EDIT: It's about 6pm EST now and I jumped into PvP and DC'd out

Try using the DX9 version. As someone who has also had the crashes this patch it reduced the crashes for me in areas where there are a lot of things going on such as cities, Copied Factory, Frontline PvP, and hunts. If that doesn't work I recommend backing up then deleting the ex3 folder in the FINAL FANTASY XIV Online > game > sqpack folder then running the launcher which forces it to redownload all the Shadowbringers content. Doing this changed the areas where I crashed each time I did it.

Do you know if you're overclocking your the GPU on your computer? I was looking at older threads on reddit (some dating back to around SHB's release) and found some talking about how the game cannot handle the GPU overclocking as opposed to the CPU.

I went into my BIOS and adjusted my settings for it to auto the overclocking instead of manual and so far haven't had any crashes in the entire day I was running it,

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Originally Posted by Noitems

Do you know if you're overclocking your the GPU on your computer? I was looking at older threads on reddit (some dating back to around SHB's release) and found some talking about how the game cannot handle the GPU overclocking as opposed to the CPU.

I went into my BIOS and adjusted my settings for it to auto the overclocking instead of manual and so far haven't had any crashes in the entire day I was running it,

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Nope I’m not on overclock, everything’s running stock speed.
And DX9 didn’t help either......

Good afternoon and thank you for the reply.

Where in game does the crash occur? Does it happen in one area or anywhere in game?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Quote:

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Originally Posted by Dynratygus

Good afternoon and thank you for the reply.

Where in game does the crash occur? Does it happen in one area or anywhere in game?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

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I can’t pin point it now, it happens at random.
It happens consistently in the new Nier raid, but also when I was decorating in the FC manor, and in towns sometimes. But crowded areas don’t seem to be an issue.
So it’s a little all over the place now.

So I was able to play Final Fantasy 14 all day today without a single error/crash. I did roulettes, new content, house decorating, jumped servers and even went to Eulmore at it's most populated time, and not a single DC or lag.
I hit about 11:57pm EST now, went back to the FC house to chat with friends and BAM another Error!
I can't figure out the connection between the crasshes aside from the repeated DX11 error messages.

Good morning and thank you for the reply.

Are you able to provide a screen shot of the crash error? If you have not done so already, could you try changing the compatibility mode? To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select Windows 7.

Thank you for visiting the Final Fantasy XIV Technical Support Forums

Quote:

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Originally Posted by Dynratygus

Good morning and thank you for the reply.

Are you able to provide a screen shot of the crash error? If you have not done so already, could you try changing the compatibility mode? To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select Windows 7.

Thank you for visiting the Final Fantasy XIV Technical Support Forums

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I have provided a selection of the errors on page one of this thread. And I have had issues with windows 7, I couldn't even login at all, which is why I'm officially using windows 10 now.

Good morning and thank you for the reply.

You mentioned that you updated your graphics drivers. On your system report it shows that the latest update was back in 2015. Could you double check to make sure they are update to the latest version?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

Yes my graphics drivers are completely updated, I don't know why it would show that.
Also, I AFK'd for the night and was logged in for an entire day with a DC of any kind, in my private estate.

I've updated with a few more DX11 errors from other users as well

So i found a spot that consistently causes this crash.
Standing next to the "We are all mad here" bunny fate in the Eureka Pyros will cause a dx11 error. On the other hand, being in the same instance but not looking at it will not trigger it.

RisaKins, thank you for the reply.

Does the crash occur when the resolution is changed at all? Does it happen when the game is run at windowed mode or borderless full screen?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Quote:

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Originally Posted by Dynratygus

RisaKins, thank you for the reply.

Does the crash occur when the resolution is changed at all? Does it happen when the game is run at windowed mode or borderless full screen?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

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The crashes are STILL completely random.
It will be during both window or borderless, and I have all resolution settings turned all the way down for the most part.

UPDATE!: So I have not changed anything, however it seems I've been able to stay logged in for long periods of time, and I took a chance on the new Nier raid, and I didn't DC once! I'm not sure if this is progress of some sort or if I just got super lucky <3

Got one error last night in Nier raid, and have been logged in all night. Just teleported to Limsa and got the error.

I've been having this issue constantly since 2 nights ago. I was logged in just fine for hours, then suddenly started crashing when I went to the Crystarium. I could log in after and would be fine until I left and tried to come back. Then it stopped letting me log back in at all and I'd get this error after choosing which character to log in.

I moved my character to Gridania using my husband's pc, and was able to log in on mine after, move around to other areas, but if I try to go to any Shadowbringers zone I crash with this error. I seem to be able to log into the areas I've tried after (Eulmore, Lakeland), except for Crystarium. I can't get back on after that until I've used a different PC to log in and move my character out of that area.

still no fixes to this 6 months in le sigh

As a laptop user, I've keep getting the same DirectX error (11000002) when I use DirectX 11 with a Nvidia Geforce GTX 980M. But because my laptop's a Alienware, I found my solution by installing a Alienware Graphics Amplifier with a Nvidia Geforce GTX Titan X installed. And I haven't had any problems ever since. But it would be really nice to find a solution to solve the DX11 crashes. I got my crashes since during Stormblood.

I get the same issues on and off. Sometimes I go for weeks without an issue but at it worst I seem to get it once a day (on occasions it also causes a BSOD)

It is absolutely ridiculous that this is still an issue. I can't go one play session without crashing multiple times and then only being able to get back in after about a dozen relogs if I'm lucky. This is a literally game breaking bug and Square Enix won't even acknowledge that it's on their side or that they're working on any sort of fix for it after months. I'm currently stuck being unable to play entirely because it crashed for absolutely no reason in Lakeland and I still can't get back in after around 20 tries to even leave the area where it crashes.

Guess I'll be saving some money each month now, because I literally can't log in to my character at all anymore because of DirectX errors. Thanks Square Enix.

I can honestly say the past week or so I've gone on to play with very little to no errors, but tonight I got hit with them constantly again.
First in the Nier raid and then a few times in Limsa.

This is a serious issue -.- a few moments ago I completed neir raid and didn't DC until the LAST second in which case I lost my roll on the coffer, this is the second time this has happened. Raids are very time consuming, so I can only express so much how disheartening it is to lose your roll -.-

So I was previously a PS4 user, played 5.0 on the PS4 but changed to PC sometime between 5.0 and 5.1, never had any issues until today, i logged in normally ( launch/patch downloaded with no problems) , then I logged out in the doman enclave area so def. not SHB, tried logging back in and got this error message so it's def. not a problem resolved with the new patch
friend said one of their FC members uninstalled shb and then let the game patch up again and that helped but I don't know how to do that and it seemed it wasn't a proper solution for people on here anyway?

And it seems we have more people with the DX11 error

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http://forum.square-enix.com/ffxiv/t...hing-since-5.1
http://forum.square-enix.com/ffxiv/t...5-Game-crashes
http://forum.square-enix.com/ffxiv/t...11-error-popup

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I mean, honestly, I'm not the top of person to EVER complain, I completely understand it takes time and patience to fix errors/issues etc.
But I feel the team hasn't even ADDRESSED the issue, so we're left in the dark feeling as if nothings being fixed and we can't even play the game we pay monthly for properly......

I have been having DX11 crashes since I installed the game. I reinstalled Windows 10 and the drivers and it seemed to make things worse. Dropping graphics settings and borderless fullscreen seemed to help lessen the problems, but I wasn't happy having to do that. I read DX11 problems on other games and eventually figured out I had Microsoft Visual C++ 2015-2019 (x64) installed only. I installed x86 version as well and haven't had an issue all night on max settings.

Quote:

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Originally Posted by Blood_Meridian

I have been having DX11 crashes since I installed the game. I reinstalled Windows 10 and the drivers and it seemed to make things worse. Dropping graphics settings and borderless fullscreen seemed to help lessen the problems, but I wasn't happy having to do that. I read DX11 problems on other games and eventually figured out I had Microsoft Visual C++ 2015-2019 (x64) installed only. I installed x86 version as well and haven't had an issue all night on max settings.

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Keep me updated!
Cause I can stay logged in for days without an issue, and then get hit with it at the worst/random times! <3

So, mine was one of the posts you linked above. Blood_Meridian's suggestion of the C++ redistributable solved my issue! By comparison, mine was crashing when trying to hit "Play" from the launcher. After installing both x64 and x86 of the 2015-2019 version, I was finally able to login and play today for the first time in over 2 weeks!

Quote:

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Originally Posted by Scoli

So, mine was one of the posts you linked above. Blood_Meridian's suggestion of the C++ redistributable solved my issue! By comparison, mine was crashing when trying to hit "Play" from the launcher. After installing both x64 and x86 of the 2015-2019 version, I was finally able to login and play today for the first time in over 2 weeks!

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ALritey took yours down =)

I'm seriously at the point where I can't even leave my FC manor without getting the crashes at times, and it really sucks.
I'm honestly considering canceling my subscription and bringing all these people with me to another game until they atleast address this issue.

So currently staying in the housing areas usually keeps me logged in for as long as I please without crashes, I'm free to run dungeons etc. with an occasional Dx11 error in a few dungeons here and there. But towns will hit me harder it seems.

I already stopped my sub due to this issue , no point playing if u can't stayed login for more then a few min
Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x5de7faf4
Faulting module name: ntdll.dll, version: 10.0.17763.831, time stamp: 0x1f1a0210
Exception code: 0xc0000374
Fault offset: 0x00000000000fb049
Faulting process id: 0x467c
Faulting application start time: 0x01d5b4ef2b470bfc
Faulting application path: J:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: eba8d9e0-59aa-4cf0-a649-0381364382cd
Faulting package full name:
Faulting package-relative application ID:

This is becoming ridiculous </3

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response.

The error you are experiencing is a generic error, stating that the game could not continue to operate and thus closed. This can be caused by a multitude of things, making it difficult to pinpoint exactly where the issue stems from. This is also why this error is so common, different causes will end in the same result.

If you are experiencing this, I'd suggest trying the troubleshooting listed here: https://sqex.to/yHxyN

Unfortunately, since every PC is structured differently there is no single step that will fix every issue. As such, we'd recommend attempting all of the troubleshooting above.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.