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Thread: Explain SE!

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  1. #6
    Player Alhanelem's Avatar
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    Mar 2011
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    Quote Originally Posted by Runespider View Post
    Have you ever tried to deal with customer support? I'm guessing not.
    I have. And my experience was pleasant.

    Really now, I think people are making shiat up to slander SE. the OP's situation is too ridiculous, because it's simply not possibl that anyone's billing date could be the 7th unless they just reactivated between the 1st and now; in which case the OP absolutely should have been cancelled (or never activated in the first place) because they were just reactivating.

    Billing no longer takes place at the end of the month for the following month. Its when you first start playing and every 30 days thereafter.

    Given the original billing issues many people had before the account transfer were about 3-D Secure, a tool intended to PREVENT fraud, you could reasonably accuse SE of certain things, but fraud is not one of them. Any time there has been a real, actual double billing SE has owned up to it and done the right thing (refund the overcharge). There is no double billing here and I'm almost certain the OP made up an extreme story to get attention.
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    Last edited by Alhanelem; 08-09-2011 at 12:27 AM.