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Thread: Explain SE!

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  1. #1
    Player RAIST's Avatar
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    or maybe it's a post to warn others not to do it and get "scammed" out of a double-billing in the short term. Maybe it's a post to try to further bring awareness to the powers to be that something is seriously wrong here. The OP has just as much right to complain about unfair practices in the billing system as anyone here has to complain about the changes to force pops in the game.

    I have a friend that got bumped with this last billing cycle and he is not reactivating because he doesn't want to risk double-paying when he, like many of us, was looking to just let his account expire during the next billing if they don't fix it. Why jump thorugh hoops with SE for days (or even weeks) just to get to play thier game for a few weeks when you are expecting to have to drop it after that?
    (8)
    {DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.

  2. #2
    Player Korpg's Avatar
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    Kingnobody
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    Asura
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    SMN Lv 94
    ...and here comes RAIST with his tinfoil hat.
    (1)

  3. #3
    Player RAIST's Avatar
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    Quote Originally Posted by Korpg View Post
    ...and here comes RAIST with his tinfoil hat.
    how can you claim I'm wearing a tinfoil hat? Not a conspiracy theoricist. What I gave as reasons are plausible reasons because they are things that have been documented to have happened.

    Need to get your facts straight.
    (5)
    {DISCLAIMER} Posts may contain opinions based on personal experiences that are not be meant to be taken as facts. What may appear as fact with no source reference may be recollection of information with no source, and may be subject to scrutiny without source reference. Any debate over validity of said facts without source references may be considered conjecture of all parties in that debate. Player comments may not be the expressed position/consent of SE, their affiliates, or any employees of said organizations. Please take these posts with a grain of salt if you are offended by the views of the player and understand that opinions are like assholes... everyone has one, not everyone wants to hear it.

  4. #4
    Player Zaknafein's Avatar
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    Mar 2011
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    Kweh!
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    Character
    Fistandantilus
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    Bahamut
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    WHM Lv 99
    Quote Originally Posted by RAIST View Post
    how can you claim I'm wearing a tinfoil hat? Not a conspiracy theoricist. What I gave as reasons are plausible reasons because they are things that have been documented to have happened.

    Need to get your facts straight.
    He just wants to subtly(at least he thinks) interject his political crap.
    (1)

    ~Party Rock Anthem~

  5. #5
    Player Winrie's Avatar
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    Character
    Winrie
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    Valefor
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    Quote Originally Posted by RAIST View Post
    how can you claim I'm wearing a tinfoil hat? Not a conspiracy theoricist. What I gave as reasons are plausible reasons because they are things that have been documented to have happened.

    Need to get your facts straight.
    Either way, this is the wrong place to even post this kind of problem, secondly, who made you the paramount of intelligence, the only thing i see posted from you is dribble about how right you are.
    (4)

  6. #6
    Player Darkwizardzin's Avatar
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    Mar 2011
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    in before the lock
    (1)

  7. #7
    Player Kiori's Avatar
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    Apr 2011
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    13
    Character
    Kiori
    World
    Cerberus
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    PUP Lv 99
    crysta never showed up on my account until i clicked on the `Crysta Passbook` on the left side of the page. try that and see if that will make it show up.
    (0)

  8. #8
    Player Godofgods's Avatar
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    Mar 2011
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    Character
    Godofgods
    World
    Odin
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    DRK Lv 99
    Quote Originally Posted by Kiori View Post
    crysta never showed up on my account until i clicked on the `Crysta Passbook` on the left side of the page. try that and see if that will make it show up.
    It doesnt. They only list one $20 and one $5 transactions. Yet my CC shows two 20's and one 5. (as to the error i originaly described.)

    I did how ever get a responce, much to my suprise, to the message sent to SE. (who im assuming forwared it to C&B??)

    Dear Mr. ******,

    Due to the problem you reported making the following purchase, we have cancelled this purchase on your behalf:

    Merchant: SQUARE ENIX Crysta
    Date: 08/06/2011 12:30:04 PM EDT
    Selected offer: Square Enix Crysta 2,000
    Cost: USD 20.00

    Your payment has been cancelled as of 08/09/2011 and will be credited to your ClickandBuy account.

    ---

    Of course as of right now, i dont see a reverse on my CC and i dont see the crysta added to my account, so im not sure what it is their doing. But at least i got a responce form them.
    (0)

  9. #9
    Player Korpg's Avatar
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    Kingnobody
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    Asura
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    SMN Lv 94
    Quote Originally Posted by Godofgods View Post
    It doesnt. They only list one $20 and one $5 transactions. Yet my CC shows two 20's and one 5. (as to the error i originaly described.)

    I did how ever get a responce, much to my suprise, to the message sent to SE. (who im assuming forwared it to C&B??)

    Dear Mr. ******,

    Due to the problem you reported making the following purchase, we have cancelled this purchase on your behalf:

    Merchant: SQUARE ENIX Crysta
    Date: 08/06/2011 12:30:04 PM EDT
    Selected offer: Square Enix Crysta 2,000
    Cost: USD 20.00

    Your payment has been cancelled as of 08/09/2011 and will be credited to your ClickandBuy account.

    ---

    Of course as of right now, i dont see a reverse on my CC and i dont see the crysta added to my account, so im not sure what it is their doing. But at least i got a responce form them.
    It won't be credited to your Credit Card account. It will be credited to your Click and Buy account, which means that you have 20 dollars in Click and Buy account for the next time you buy Crysta.

    Your message even said so.
    (0)

  10. #10
    Player Godofgods's Avatar
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    Mar 2011
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    Character
    Godofgods
    World
    Odin
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    DRK Lv 99
    Quote Originally Posted by Korpg View Post
    It won't be credited to your Credit Card account. It will be credited to your Click and Buy account, which means that you have 20 dollars in Click and Buy account for the next time you buy Crysta.

    Your message even said so.
    Thats for the aggorgent tone. I feel the need to point out that my CC now shows the $20 reversal from click and buy.
    (0)

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