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Forum Top: Important Notices

  1. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XI, the FINAL FANTASY XI Official Website and other vital...

    Started by Foxclon‎, 03-04-2011 11:18 AM
    • Replies: 0
    • Views: 55,795
    Foxclon
    03-04-2011, 11:18 AM Go to last post

  1. [EU] Notice about Software Tokens and Other Authentication Apps (Sep. 17)

    If you are using a Software Token or another authentication app, please be sure to keep your Emergency Removal Password in a safe place. This...

    Started by NOC_NA‎, 09-17-2025 12:46 PM
    • Replies: 0
    • Views: 63
    NOC_NA
    09-17-2025, 12:46 PM Go to last post

  2. [NA] Important Notice about Software Tokens and Software Authenticators (Sep. 16)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-17-2025 12:31 PM
    • Replies: 0
    • Views: 107
    NOC_NA
    09-17-2025, 12:31 PM Go to last post

  3. Regarding the End of Windows® 10 Support

    FINAL FANTASY XI support for Windows® 10 will end on October 14, 2025. Microsoft will no longer provide security updates or support for PCs...

    Started by NOC_NA‎, 09-10-2025 05:37 PM
    • Replies: 0
    • Views: 148
    NOC_NA
    09-10-2025, 05:37 PM Go to last post

  4. [EU] Square Enix Support Centre - Summer Bank Holiday closure 2025

    Due to the Summer bank holiday, the European Square Enix Support Centre will be closed on Monday, August 25. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-21-2025 06:54 PM
    • Replies: 0
    • Views: 121
    NOC_EU
    08-21-2025, 06:54 PM Go to last post

  5. Square Enix Accounts - Indian state requirement notice

    In accordance with new financial regulations in India, all Square Enix Accounts registered in India must have a state added to their registered...

    Started by NOC_EU‎, 06-24-2025 06:23 PM
    • Replies: 0
    • Views: 974
    NOC_EU
    06-24-2025, 06:23 PM Go to last post

  6. [EU] Currency Change – Isle of Man

    We plan to implement a currency change for Square Enix Accounts registered to the Isle of Man by the end of January 2025 which will affect your...

    Started by NOC_EU‎, 11-27-2024 11:05 PM
    • Replies: 0
    • Views: 8,204
    NOC_EU
    11-27-2024, 11:05 PM Go to last post

  7. Important Notice about Software Tokens and Software Authenticators (Sep. 17, 18)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-18-2024 12:29 PM
    • Replies: 0
    • Views: 3,242
    NOC_NA
    09-18-2024, 12:29 PM Go to last post

  8. [EU] Square Enix Support Centre - Summer Bank Holiday closure 2024

    Due to the Summer Bank Holiday, the European Square Enix Support Centre will be closed on Monday, August 26. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-23-2024 10:18 PM
    • Replies: 0
    • Views: 3,546
    NOC_EU
    08-23-2024, 10:18 PM Go to last post

  9. [NA] An Issue with Visa Debit Card Transactions (May 1)

    Following the implementation of the new payment processor on April 23, 2024 we have been receiving reports from users that Visa Debit card...

    Started by NOC_NA‎, 05-02-2024 09:57 AM
    • Replies: 3
    • Views: 5,048
    NOC_NA
    07-24-2024, 06:35 AM Go to last post

  10. [EU] Payment Processor Update (May 30)

    Following up on the feedback from our customers, we are pleased to announce that we will be implementing adjustments to our payment options which...

    Started by NOC_EU‎, 05-31-2024 12:08 AM
    • Replies: 2
    • Views: 3,964
    NOC_EU
    07-23-2024, 09:39 PM Go to last post

  11. [NA] Upcoming Changes to FINAL FANTASY XI Payments

    Thank you for your continued support of FINAL FANTASY XI. We have an announcement regarding upcoming changes related to FINAL FANTASY XI...

    Started by NOC_NA‎, 05-24-2024 04:36 PM
    • Replies: 0
    • Views: 4,441
    NOC_NA
    05-24-2024, 04:36 PM Go to last post

  12. [EU] Square Enix Support Centre – May 2024 Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 05-01-2024 07:19 PM
    • Replies: 0
    • Views: 5,168
    NOC_EU
    05-01-2024, 07:19 PM Go to last post

  13. Important Update About Purchases and Subscriptions (Apr. 5)

    The change to the payment processor used for purchases on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV Online Store and Square Enix Account...

    Started by NOC_NA‎, 04-06-2024 06:04 AM
    • Replies: 0
    • Views: 4,366
    NOC_NA
    04-06-2024, 06:04 AM Go to last post

  14. Notice about Software Tokens/Authentication Apps (Sep. 18, 19)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-19-2023 12:50 PM
    • Replies: 0
    • Views: 4,142
    NOC_NA
    09-19-2023, 12:50 PM Go to last post

  15. FINAL FANTASY XI Support Limited Services (Sep. 9)

    At the following time, the FINAL FANTASY XI for the North American region may be unable to provide customer support due to maintenance. Any services...

    Started by NOC_NA‎, 08-30-2023 07:50 AM
    • Replies: 0
    • Views: 3,715
    NOC_NA
    08-30-2023, 07:50 AM Go to last post

  16. [EU] Square Enix Support Centre - August Bank Holiday closure 2023

    Due to the Summer bank holiday, the European Square Enix Support Centre will be closed on Monday, August 28. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-25-2023 04:45 AM
    • Replies: 0
    • Views: 5,044
    NOC_EU
    08-25-2023, 04:45 AM Go to last post

  17. New Registrations for Square Enix Software Tokens Ending (Nov. 20, 21)

    Currently, three types of One-Time Passwords are available to use for Square Enix accounts: Software Authenticator Apps, Square Enix Security Tokens...

    Started by NOC_NA‎, 08-22-2023 05:17 PM
    • Replies: 0
    • Views: 8,421
    NOC_NA
    08-22-2023, 05:17 PM Go to last post

  18. [EU] Square Enix Support Centre – May Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 04-26-2023 09:38 PM
    • Replies: 0
    • Views: 5,246
    NOC_EU
    04-26-2023, 09:38 PM Go to last post

  19. [EU] Square Enix Support Centre – Easter Closure 2023

    Due to the Easter holidays in the United Kingdom, the European Square Enix Support Centre will be closed on Friday, April 7 and Monday, April 10. ...

    Started by NOC_EU‎, 04-04-2023 11:25 PM
    • Replies: 0
    • Views: 9,531
    NOC_EU
    04-04-2023, 11:25 PM Go to last post

  20. Important Notice About Purchases and Subscriptions

    In late February, we are planning to change the payment processor used for purchases made on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV...

    Started by NOC_NA‎, 01-25-2023 01:07 AM
    • Replies: 1
    • Views: 5,303
    NOC_NA
    02-16-2023, 05:58 AM Go to last post
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