It's not "7 Free Days of Playtime". Stop calling it that.

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Originally Posted by Ashemmi

Partially right, and maybe for 'some' people entirely correct. There is another way of doing this math.
Pay for 7 days, unable to log in for seven days. 7 days granted as "compensation" for the down time.

Pay for 7, get 7, take 14 days to actually get them. That's if a week sorts all this out.

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Your still proving my Point that is is indeed Free Time.
Even if you pay for those 7 days, and say you Cant/Don't use those 7 days, your are still being given 7 days.
Regardless if its Compensation or a Reimbursement...its still a free 7 days.
Nobody is paying any amount of money for those 7 days.

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Originally Posted by Zanarkand-Ronso

Its weird...Im trying to understand why when I get the Error code and get kicked out of Queue, why do I get put back in the exact same place I was.
But I keep hearing everyone else has to start over.

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I will explain it to you.

I get in 6000 player queue on Primal where my main is.

I get kicked sometime around the 3k spot after waiting for 2 hours.

I try to immediately log back by clicking on the launcher and typing in my password (instead of using a 3rd party program like some people do)

Client boots up, I immediately get another 2002 error and get kicked out again.

I go through the process of starting launcher and typing my password again. 2002 error again.

Repeat until I eventually manage to get back in only to find out I lost my spot and back at the 6k end of the queue.

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Originally Posted by Viirin

Now is absolutely nothing at all like the 1.0 situation. The only problem right now is a demand far exceeding the server capacity. 1.0 had myriad problems, but I don't recall demand far exceeding server capacity being one of them.

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What in the world is with people suddenly acting like 1.0 was perfectly smooth at launch? It was a disaster. It didn't even HAVE a functioning queue system as I remember, and you spent all this same amount of time spamming buttons, hoping that the errors just crashed the client instead of your whole PC. Even if you were lucky enough to get in, it was a slideshow unplayable lagfest. Be mad at this all you want, but do not try to rewrite 1.0 history lol

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Originally Posted by Shironeko_Narunyan

Want YoshiP to do a pole dance for you on OnlyFans?

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oh gods, thanks for that image.

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Originally Posted by Momo_Kozuki

Try NCWest. You would miss SE instantly.

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100% agree with you there

I think the number one thing that bothers me the most is the cult and how they act. They can't just say...ya you are right. The queue system is not design well, and I can understand why you are stressed out about them having months on in to know the limits of the queue, and did very little about it. No instead it is OUR fault, and keep repeating the same old thing about chip shortage that has nothing to do with the issue most of us are having.


If the community would have just acted decently toward people who have a valid concern. I would understand, but a huge number of you are a rot on this community, that needs to be called out on.

7 days added is 7 days added, regardless of how you want to spin it TC. You're still paying the bill 7 days later than you normally would.

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Originally Posted by Jadedsins

I think the number one thing that bothers me the most is the cult and how they act. They can't just say...ya you are right. The queue system is not design well, and I can understand why you are stressed out about them having months on in to know the limits of the queue, and did very little about it. No instead it is OUR fault, and keep repeating the same old thing about chip shortage that has nothing to do with the issue most of us are having.


If the community would have just acted decently toward people who have a valid concern. I would understand, but a huge number of you are a rot on this community, that needs to be called out on.

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I do understand why people are pissed, I'm one of them. The difference is there were things SE had no control over that's adding to this issue. Yes SE does need to fix the way the 2002's are, but we would've had it or something else anyway because Things like the chip shortage and lets not forget... Blizzard lost ALOT of players this year that all came here. SE didn't have data on that because that was random and out of their control. That is a factor here and you can't just push it away. That's why people are saying what they are saying. SE didn't have MONTHS for this. If the 2 things I mentioned never happened we wouldn't be here... and those two things could not have been planned for.

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Originally Posted by lezard21

I will explain it to you.

I get in 6000 player queue on Primal where my main is.

I get kicked sometime around the 3k spot after waiting for 2 hours.

I try to immediately log back by clicking on the launcher and typing in my password (instead of using a 3rd party program like some people do)

Client boots up, I immediately get another 2002 error and get kicked out again.

I go through the process of starting launcher and typing my password again. 2002 error again.

Repeat until I eventually manage to get back in only to find out I lost my spot and back at the 6k end of the queue.

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So what did you explain to me other then what Im already experiencing as well?...I also get multiple 2002 errors and I have to restart my launcher and relog each time.
Difference is, Im not starting back at 6k, I resume exactly where I left.

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Originally Posted by Zanarkand-Ronso

So what did you explain to me other then what Im already experiencing as well?...I also get multiple 2002 errors and I have to restart my launcher and relog each time.
Difference is, Im not starting back at 6k, I resume exactly where I left.

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You probably are able to reconnect to server on your first try thus you are able to reclaim your spot on queue since you are within the 30 sec - 1 min grace period.

Other people are not so lucky since they get multiple 2002 errors when trying to reconnect and when they finally do the grace period has expired.

Also no need to be rude. Just because you are within the minority that has not experienced issues with EA doesn't mean they don't exist or that the millions of people affected by it are doing something wrong.

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Originally Posted by Reyn

What in the world is with people suddenly acting like 1.0 was perfectly smooth at launch? It was a disaster. It didn't even HAVE a functioning queue system as I remember, and you spent all this same amount of time spamming buttons, hoping that the errors just crashed the client instead of your whole PC. Even if you were lucky enough to get in, it was a slideshow unplayable lagfest. Be mad at this all you want, but do not try to rewrite 1.0 history lol

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It was a very long time ago. Maybe it was just as bad queue-wise. Regardless, this is still nothing like that in the sense that the ONLY problem is getting into the game. Once you're in, it's perfectly stable, and it's a great game.

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Originally Posted by lezard21

You probably are able to reconnect to server on your first try thus you are able to reclaim your spot on queue since you are within the 30 sec - 1 min grace period.

Other people are not so lucky since they get multiple 2002 errors when trying to reconnect and when they finally do the grace period has expired.

Also no need to be rude. Just because you are within the minority that has not experienced issues with EA doesn't mean they don't exist or that the millions of people affected by it are doing something wrong.

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How am I being Rude?.....I never claimed they didn't exist, Im over here trying to understand it.
Im experiencing the same issues, doing the exact same thing, but getting a different result.
Im trying to make sense of it, nothing more.

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Originally Posted by Risq

I wasn't going to respond to anything else from you, but I have to for this last point.

If you played 1.0 you remember how bad that game was.

No matter how many issues there were, being dropped while playing was one of them. I know, I have screenshots I saved from years again where the server up and dropped me for no reason. So server stability "WAS" one of the issues from back then, that they needed to address, but instead we were being pacified with free time and other trinkets.

"AND" like now, there were those who defended that games issues all the way up until the shut off the servers.

So "WHY" did they kill a working game and rebuild it from the ground up of there were some saying it was ok, and that the whiners were make a big deal out of nothing? Because those whiners stopped paying for a game and FFXIV 1.0 started losing a lot of money.

So, if enough people call it quits again, I bet they figure out a way to get this queueing issue fixed yesterday.

Just saying..................:rolleyes:

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I concede that given the 1.0 launch was something like 12 years ago I may have forgotten server stability/queueing issues were a problem amongst the many other problems that make it a completely different situation to this one. But, "being dropped while playing" is not an issue right now. I've played many hours and have had zero disconnects once through the queue and in the game.

If you were whining that they were doing nothing to resolve the problems in 1.0, then it turns out you were obviously wrong, because they did do something about it. Just like they're trying to resolve the current issues (see the emergency maintenance this morning and the coming server maintenance). When I played 1.0 and I didn't like it, I stopped playing. I didn't come back for the legacy campaign. I didn't like it at all, so I didn't play it. But I didn't go and angrily post about it. They made a game that wasn't fun, but they didn't intentionally make a game that wasn't fun just to antagonize you.

No one is saying that there aren't issues - they're saying SE is already doing everything they can reasonably be expected to do given the reality of the situation. If the only solution that makes you happy is "no more queue times", you're simply going to have to wait. There's a myriad of other games out there, play them in the meantime, or play them going forward if you like. Complaining here gains you nothing - they are already doing what they can to resolve the issue.

Oh yeah, and re the additional game time, I am pleased to let you know despite my lack of experience working for a Fortune 500 company, I am correct about how they're doing it.

From Mogstation, please note there are 37 days between 12/4 and 1/10:

https://i.imgur.com/QCci9xb.png
https://i.imgur.com/2QDCV4D.png

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Originally Posted by AlyaNimfa

Only if you dress in white and wear a fedora!

Adding something you failed to supply which was paid for is not free. If you went to a store and paid for a bag of apples and they didn’t give it to you, then turned around and said “hey have a bag of apples free instead!”

Would you simp for that company?

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Actually, it has more sense of you compare with given a bag of rotten apples, you protest and they say "sorry sir, here, have this one for free for compensation" . And yes, I would. I mean, when you pay for something and that something isn't delivered correctly, they technically doesn't have to give you anything. You have signed a contract. You are responsable for what your buying. Most business give this kind of compensation as a common courtesy to make the costumer loyal with a gest like that. And since most gaming companies are quite away of giving courtesy to anyone, and normally they didn't show any courtesy whatsoever for this kind of incidents, the answer to your question is yes, I would. I mean, that doesn't make them saints or anything, but they at least showed the respect and the courtesy I think I deserve as a customer.
And related to the OP, you are wrong. "7 days free as compensation" is a clear, obvious message. It means "we are giving away 7 days free (means you don't have to pay or prove anything to have them) to compensate for those days you have lost". If that compensation is or isn't enough though, that is another thing worth of discussion. But the one who choosed the wrong words is you, not them. The 7 days are free and the message is the right one. However you are not agree with that compensation or it seems not enough to you for the time you've lost, which is your opinion and you do have the right of it, but in that case you should've said "I think this 7 days are not enough".

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Originally Posted by Viirin

I concede that given the 1.0 launch was something like 12 years ago I may have forgotten server stability/queueing issues were a problem amongst the many other problems that make it a completely different situation to this one. But, "being dropped while playing" is not an issue right now. I've played many hours and have had zero disconnects once through the queue and in the game.

If you were whining that they were doing nothing to resolve the problems in 1.0, then it turns out you were obviously wrong, because they did do something about it. Just like they're trying to resolve the current issues (see the emergency maintenance this morning and the coming server maintenance). When I played 1.0 and I didn't like it, I stopped playing. I didn't come back for the legacy campaign. I didn't like it at all, so I didn't play it. But I didn't go and angrily post about it. They made a game that wasn't fun, but they didn't intentionally make a game that wasn't fun just to antagonize you.

No one is saying that there aren't issues - they're saying SE is already doing everything they can reasonably be expected to do given the reality of the situation. If the only solution that makes you happy is "no more queue times", you're simply going to have to wait. There's a myriad of other games out there, play them in the meantime, or play them going forward if you like. Complaining here gains you nothing - they are already doing what they can to resolve the issue.

Oh yeah, and re the additional game time, I am pleased to let you know despite my lack of experience working for a Fortune 500 company, I am correct about how they're doing it.

From Mogstation, please note there are 37 days between 12/4 and 1/10:

https://i.imgur.com/QCci9xb.png
https://i.imgur.com/2QDCV4D.png

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Your not understanding how adding 7 days of time isn't giving free time lol.

Free time added would be on top of what we already paid for to PLAY the game. Not reimbursed time for not being able to play during that 30 day window.

The apple analogy is confusing. Just compare whats actually in front of you.

IE
I pay for 30 days.
I pay to play for 30 consecutive days.
I get to play for 23 days.
SE gives 7 days. (calls it free time)
I get 30 days to play again.

If i we were given 7 free days.
It would be 30 + 7 days of PLAY time.


I would suggest that the time only starts for when we actually are able to play it. By SE's words its going to be Months! That is quite a bit of time to wait around paying for a sub and already paid for content that we cannot explore.

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Originally Posted by Sirbrah

Your not understanding how adding 7 days of time isn't giving free time lol.

Free time added would be on top of what we already paid for to PLAY the game. Not reimbursed time for not being able to play during that 30 day window.

The apple analogy is confusing. Just compare whats actually in front of you.

IE
I pay for 30 days.
I pay to play for 30 consecutive days.
I get to play for 23 days.
SE gives 7 days. (calls it free time)
I get 30 days to play again.

If i we were given 7 free days.
It would be 30 + 7 days of PLAY time.


I would suggest that the time only starts for when we actually are able to play it. By SE's words its going to be Months! That is quite a bit of time to wait around paying for a sub and already paid for content that we cannot explore.

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My post does not contain the word free. I don't care if you consider it free or not. It is 7 days compensation that you aren't paying any additional fee for because you may not be able to play now. You people just want to piss and moan.

So You pay for 30 apples. You are supposed to get 1 apple a day for 30 days.

Normally you get handed an an apple. But because so many other people want those apples, you have to travel 2 hours away to pick that apple up. But when you get said apple seller says "Sorry i already sent all the apples back to where you were previously".

Now you have to travel back to get said apple but you get there and the apple is once again gone and you have to travel 2 hours to get said apple. No apple for that day even though you already paid for it

Meanwhile you will Have to work to pay for the things you need. Which means you only have a certain time to get that apple because if you stay out later to travel to get the apple it is now effecting your life in a negative way even though its something you used to enjoy.

But the apple seller tells you "Hey, I tell you what. Even though you have to deal with this every day until everyone gets sick of apples. I will add those apples a day free of charge, because im a stand up guy."

But no compensation for all the traveling you had to endure to "try" to get your apples.

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Originally Posted by Ghreystoke

So You pay for 30 apples. You are supposed to get 1 apple a day for 30 days.

Normally you get handed an an apple. But because so many other people want those apples, you have to travel 2 hours away to pick that apple up. But when you get said apple seller says "Sorry i already sent all the apples back to where you previously".

Now you have to travel back to get said apple but you get there and the apple is once again gone and you have to travel 2 hours to get said apple. No apple for that day even though you already paid for it

Meanwhile you will Have to work to pay for the things you need. Which means you only have a certain time to get that apple because if you stay out latter to travel to get the apple it is now effecting your life in a negative way even though its something you used to enjoy.

But the apple seller tells you "Hey, I tell you what. Even though you have to deal with this every day until everyone gets sick of apples. I will add those apples a day free of charge, because im a stand up guy."

But no compensation for all the traveling you had to endure to "try" to get your apples.

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So cancel the effing apple subscription and stop whining about it.

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Originally Posted by Viirin

So cancel the effing apple subscription and stop whining about it.

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Well if I did that then every apple company will start selling apples the same way and no one will get apples like they should.

Sounds like you used to like oranges but the company died and now your in apple territory running your mouth.


:Edit: Or it could be that you have been eating the apples so long that you dont care if they are are selling you rotten apples because your life has no meaning and all you have are the apples.

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Originally Posted by Ghreystoke

So You pay for 30 apples. You are supposed to get 1 apple a day for 30 days.

Normally you get handed an an apple. But because so many other people want those apples, you have to travel 2 hours away to pick that apple up. But when you get said apple seller says "Sorry i already sent all the apples back to where you were previously".

Now you have to travel back to get said apple but you get there and the apple is once again gone and you have to travel 2 hours to get said apple. No apple for that day even though you already paid for it

Meanwhile you will Have to work to pay for the things you need. Which means you only have a certain time to get that apple because if you stay out later to travel to get the apple it is now effecting your life in a negative way even though its something you used to enjoy.

But the apple seller tells you "Hey, I tell you what. Even though you have to deal with this every day until everyone gets sick of apples. I will add those apples a day free of charge, because im a stand up guy."

But no compensation for all the traveling you had to endure to "try" to get your apples.

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There's a lot of problems with this analogy, because your subscription is not paying for a physical product and you don't have to travel anywhere to get it. You're also comparing it to a resource that has never been in short supply. Who seriously runs out of apples?

The only thing your subscription gets you is the right to enter the server when it's not at full capacity, and the right to wait in line when it is.

There are a lot of reasons to complain about the queues and errors, which everyone is experiencing right now, but your comparison is childish.

I've been playing since day 1 of early access, so at least for me is free playtime. :)

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Originally Posted by Ghreystoke

Well if I did that then every apple company will start selling apples the same way and no one will get apples like they should.

Sounds like you used to like oranges but the company died and now your in apple territory running your mouth.


:Edit: Or it could be that you have been eating the apples so long that you dont care if they are are selling you rotten apples because your life has no meaning and all you have are the apples.

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But if you complain endlessly while continuing to give them money all the apple subscription merchants will realize the error of their ways will give you the apples you so desperately need?

https://i.imgur.com/71N5yQb.jpg

It is the situation 100% lol how can you fail to understand this?

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Originally Posted by Floortank

There's a lot of problems with this analogy, because your subscription is not paying for a physical product and you don't have to travel anywhere to get it. You're also comparing it to a resource that has never been in short supply. Who seriously runs out of apples?

The only thing your subscription gets you is the right to enter the server when it's not at full capacity, and the right to wait in line when it is.

There are a lot of reasons to complain about the queues and errors, which everyone is experiencing right now, but your comparison is childish.

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I dont really see how im being childish. Thought there was an apple theme.

"Who seriously runs out of apples"

Could i make the same statement of "What game company seriously runs out of server space"

Travel = Queue times
Apples = Gametime

Now I will type is plain terms.

SE botched the launch. Extending time for 7 days and using that to sugar coat that fact is the issue.

All of you fanboys "Omgs it IS free, they are working on it, quit whining, just leave"

Fanboys destroy games. Look at WoW. You guys dont even read the posts you just auto reply and spam.

Im not here for your opinions and I could careless what you think. Im going to voice my issue because I love this game and want it to be the best it can be.

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Originally Posted by Viirin

My post does not contain the word free. I don't care if you consider it free or not. It is 7 days compensation that you aren't paying any additional fee for because you may not be able to play now. You people just want to piss and moan.

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Piss and moan? So what your saying is we all should bootlick like you?

Im sorry but honestly. Defending content that is absent from being able to play reasonably without having to adjust sleep schedules or work schedules to enjoy is unacceptable.

7 days compensation isnt being added whether its free or reimbursed. Its not adding 7 additional days that are playable. Quite simple

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Originally Posted by Sirbrah

Piss and moan? So what your saying is we all should bootlick like you?

Im sorry but honestly. Defending content that is absent from being able to play reasonably without having to adjust sleep schedules or work schedules to enjoy is unacceptable.

7 days compensation isnt being added whether its free or reimbursed. Its not adding 7 additional days that are playable. Quite simple

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You're right, Yoshi-P gets off on your rage. He's lying to you. He's doing this just because it tickles him. He was all "you know what will really piss off these midwits? We'll call it "free!"." He then burst into a fit of laughter which goes on unto this very minute.

Dawn of the 7th day. Clock is ticking. Let's see if we can enjoy at least 1 of our "FREE" days.

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Originally Posted by lezard21

Dawn of the 7th day. Clock is ticking. Let's see if we can enjoy at least 1 of our "FREE" days.

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So you gonna get that refund or what?

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Originally Posted by Zanarkand-Ronso

So you gonna get that refund or what?

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They had all of early access to get their refund, they did not. Especially if on Steam. It's obvious they were not serious about said refund.

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Originally Posted by MsQi

But that is not the situation.

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That's actually the exact situation. People have paid for access to a service, and are being denied that access with the access that was denied being "given for free" well after the fact. They aren't giving you anything "for free", they are getting around to giving you what you already paid for.

I did not look but when are they adding the 7 days? Where we are now it seems like the issues will go well after the expansion launch.
Every expansion we have these issues, they should probably not have "early access" for the wording on Pre-orders. Kind of looks bad if a large amount of players could never even get on.

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Originally Posted by Maero

I did not look but when are they adding the 7 days? Where we are now it seems like the issues will go well after the expansion launch.
Every expansion we have these issues, they should probably not have "early access" for the wording on Pre-orders. Kind of looks bad if a large amount of players could never even get on.

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If you check the mogstation you will most likely already see that your next billing date is 37 days after the last, rather than 30. I know mine shows this. Based on their previous statement and the fact that people are still reporting having problems, I expect they're likely to announce additional days given in compensation tomorrow - but, we'll see.

It is an addition of 7 days worth of subscription, to which unfortunately wasn't quite fair for everyone.
I consider myself very lucky since I have an accomplice (my wife) who can help me with logging into the queue before I went back home, so I can play when I'm home from work.

If we call it compensation/reimbursement, it's not quite correct, since people who are fortunate enough to play does get the same benefit as well, which might add insult to injury to those who are not able to log in.
So by that definition, it is certainly free (7 days worth of subscription to everyone with active subscription), but it might not ideal since those who are affected (cannot log in, cannot play in their limited time) are not gaining any benefit while those who are fortunate enough get an additional play time.

In a ideal situation (just an opinion from me, feel free to disagree) it's better to offer compensation for those who spend time queueing to get into the game. Maybe make it every hour you spend queueing grant you a 12-24 hours play time compensation?

XIV is a service with accompanying product (the game), and in its nature is:
1. Inseparable (you need their server to play)
2. Variable (your experience may vary, some are fortunate enough to have a smooth running session. Some others are not)
3. Perishable (you cannot store your play time that you don't use today for tomorrow's use)

What they do was to offer us additional play time (extending the perishability aspect of the service) as a reimbursement regardless of the variable experience we experienced.
Is it "free"? Yes, it's free of charge. We don't pay for it. It's free but it might not serve the purpose if they don't have backup plans on how to address the issue in the short term.
Unfortunately they have stated that they have tried to do what they can do regarding server expansion, but due to one and other reasons it's not plausible.

In this case, I personally think that one of the alternative method they can use if by limiting sales (the whole package from ARR through EW), and through it- controlling the flow of the service. At least people who bought the game earlier can have priority for the service they paid for.

That's my personal opinion though, I'm interested in looking at other perspective in this matter but let's keep this civil, shall we?

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Originally Posted by Darthgummibear

That's actually the exact situation. People have paid for access to a service, and are being denied that access with the access that was denied being "given for free" well after the fact. They aren't giving you anything "for free", they are getting around to giving you what you already paid for.

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I wasn't denied anything. I've played every day since early access. So it is 7 free days for me.

You chose to roll one of the largest servers. That's on you.

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Originally Posted by Darthgummibear

That's actually the exact situation. People have paid for access to a service, and are being denied that access with the access that was denied being "given for free" well after the fact. They aren't giving you anything "for free", they are getting around to giving you what you already paid for.

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Well you technically aren't being denied it. They have not specifically gone and blocked your IP. Sorry that you can't wait in a line or get up early to beat the line. Consider the 7 days free sub like a coupon for having to wait a long time for your food.

Let's say you get a gym membership. But the gym is usually full so you have to wait to use the equipment or maybe even to get into the gym. Would you consider yourself denied access and demand reimbursement? The gym did not choose for you to decide to not wait in a line, the gym also did not choose your hours of availability, you did. That being said the gym cannot deny others access to the gym because you have not had your turn as it is not the gyms problem. Can the gym stop allowing members? Certainly but why would it when there are times of availability that are not being used. Best thing you can do is cancel said membership and cut your losses. To expect something out of it would be petty as you are to a certain extent denying yourself the service.