We should really update the reporting system

Reporting right now is just a bit of a lengthy hassle. People have to really act out for most people to bother with it, although obviously you have people that will report for every little thing or people that witch hunt with it.

This is an issue though. SE doesn't like to tell you to provide evidence when people get warnings or banned, and for good reason. People would probably use said evidence to turn around and harass those that they think got them banned. They might not even do it in-game, they might take it out of the game that way SE can't do anything further to them for their misbehavior.

This can leave some people confused though. There's a lot of different things you can report people for that don't require them to talk or even interact with others. You could be breaking the rules for months, or even years, but until someone decides to report whatever it is, nothing is done. This can lead to people being confused about their warnings/bans, but also this can lead to people feeling like the GMs pick and choose when to act.

tldr; I don't think people realize the amount of public rule breaking that goes on that no one bothers to report most of the time because of how bothersome reporting is right now. It'd be better if we made it easier to report, that way people would report those things on sight, instead of it being held over peoples heads later on.

thats by design.

if they made it easier to report things, the 1 or two person team they have for english reports would be overwhelmed. would likely completely gut the other languages team with the added stress

no, I do not really know how many people they have for dealing with reports, but since their "legendary" STF team is 4 people who I imagine are more a tea club than a team that deal with botting and RMT reports, I rather suspect that SE hires too few to deal with actual reports in the "other" categories.

when it comes to reporting, I have never played any other game which is as user unfriendly as the one in 14. its so bad that it is almost impossible to imagine that people would "report every little thing" or "witch hunt" with it. (dont worry, I said ALMOST IMPOSSIBLE to believe, I know there are sad people out there that probably have reporting down to a science to do that)

reporting is broken, which is a two edged sword. yes, its cumbersome so people wont use it for minor things (aside from those sad people), because there are few reports, SE can say that "there is little to report" and carry on sitting in the moral highchairs. because of that... I dont know if they would change it

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Originally Posted by Kes13a

thats by design.

if they made it easier to report things, the 1 or two person team they have for english reports would be overwhelmed. would likely completely gut the other languages team with the added stress

no, I do not really know how many people they have for dealing with reports, but since their "legendary" STF team is 4 people who I imagine are more a tea club than a team that deal with botting and RMT reports, I rather suspect that SE hires too few to deal with actual reports in the "other" categories.

when it comes to reporting, I have never played any other game which is as user unfriendly as the one in 14. its so bad that it is almost impossible to imagine that people would "report every little thing" or "witch hunt" with it. (dont worry, I said ALMOST IMPOSSIBLE to believe, I know there are sad people out there that probably have reporting down to a science to do that)

reporting is broken, which is a two edged sword. yes, its cumbersome so people wont use it for minor things (aside from those sad people), because there are few reports, SE can say that "there is little to report" and carry on sitting in the moral highchairs. because of that... I dont know if they would change it

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I didn't actually think about that.

I was just mostly thinking about the recent thread. So many people put things in their search info or their adventure plates that they're not supposed to, and other people see that and think it's okay. No one bothers to report it until someone gets upset for literally any other reason with that person, and suddenly those people are wondering what happened.

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Originally Posted by NekoMataMata

I didn't actually think about that.

I was just mostly thinking about the recent thread. So many people put things in their search info or their adventure plates that they're not supposed to, and other people see that and think it's okay. No one bothers to report it until someone gets upset for literally any other reason with that person, and suddenly those people are wondering what happened.

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This is probably just something that happens a lot in general with rules, especially rules governing large communities where most people are fairly apathetic about each other (same goes for cities in the real world, for instance).

And yeah, I've myself suggested that part of the reason the reporting system is the way it is, is precisely so that you have to decide you really want to report someone and have a certain amount of time in which to think about it (if nothing else, the time it takes to actually sit and write out a report).

Otherwise, it's likely way too many things would be reported out of pique, which would start to drown out the serious reports, and then SE will likely come under fire for letting something major like grooming or financial scamming slip by in the shuffle. Unfortunately, the most likely upshot of that would be Yoshi being pressured into adopting one of the two "normal" reporting methods companies use nowadays:

a) an all-seeing AI that automatically notes when certain infractions occur and actions them without intervention (you see this on mainstream social media, and it has entirely too many false positives, especially for a system like FFXIV's that has an escalating penalty system where previous marks effectively never go away. AI is just not really good enough yet to handle this on its own).

b) a system that primarily works based on numbers of reports, assuming that anyone who's been reported by several others is more likely than not actually guilty of what they're accused of and actions them by default. This often atrophies human GM input down to the point that incidents that are not reported by enough actual people are basically dismissed altogether. The result is that you wind up with a mess where gameplay scuffles involving several people result in actual bans (see how badly the Ahn'Qiraj event went in the WoW Classic rerelease, for instance, and I can already imagine how much of a headache Hunts would become here) while actual serious incidents (like grooming or stalking) get ignored because often the victim is the only person to put in a report so the system deprioritizes it as a "one off."

As with many things here, the status quo seems like it may, in fact, be the least evil under the circumstances.

I've seen b) implemented in some games, like New World and WoW - it gets abused to the moon and back once people discover that it exists. As for a), yeah it definitely gives false positives, those teaching you about such software never bring that up either. Not to mention I'd feel really weird knowing that an AI is looking at literally anything I say in chats in real time, not just things that get reported.

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And yeah, I've myself suggested that part of the reason the reporting system is the way it is, is precisely so that you have to decide you really want to report someone and have a certain amount of time in which to think about it (if nothing else, the time it takes to actually sit and write out a report).

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Along with a warning that a false or malicious report will land YOU in deep trouble.

As it should be.

What we really need is a less ridiculous TOS. The kinds of things we can be (successfully) reported for are certainly way off base from the sensibilities of the common person.

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Originally Posted by NekoMataMata

I didn't actually think about that.

I was just mostly thinking about the recent thread. So many people put things in their search info or their adventure plates that they're not supposed to, and other people see that and think it's okay. No one bothers to report it until someone gets upset for literally any other reason with that person, and suddenly those people are wondering what happened.

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If something is truly offensive and worth reporting, it's worth going to that tiny bit of extra effort to do it.

If that extra effort is too much bother, then it's not something that was all that offensive in the first place.

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Originally Posted by Absimiliard

What we really need is a less ridiculous TOS. The kinds of things we can be (successfully) reported for are certainly way off base from the sensibilities of the common person.

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What is sensible can vary by culture and community. What is acceptable in the Deep South likely would not be acceptable on the West Coast.

The ToS for this game is no more ridiculous than it is for other MMOs out there. They're all fairly open ended because it would be an excessively long document to go into detail about every possible violation.

Most players aren't bothered by the ToS because they use common sense in how they interact with others. Keep it polite, keep it simple, don't swear, don't use obscenities, stop a moment to collect yourself when you're angry about something before responding.

If you are bothered by the ToS, ask yourself why. What do you habitually do that you're afraid might get you in trouble? Is there a good reason for you to be doing that something or is it a case of "because I want to and I should be able to do what I want"? Any mature adult knows that we don't get to just do what we want, that there are still standards of interaction society expects us to follow.
And we also know that we need to accept the consequences for when we don't follow those standards, whether intentional or accidental.

Also, just because something gets reported doesn't mean the GMs will see it as a situation that needs action. I've been told by other players on a few occasions that they were going to report me for some presumed infraction and yet I've never had contact with a GM except in response to tickets I've opened myself.

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Originally Posted by RobynDaBank

I've seen b) implemented in some games, like New World and WoW - it gets abused to the moon and back once people discover that it exists. As for a), yeah it definitely gives false positives, those teaching you about such software never bring that up either. Not to mention I'd feel really weird knowing that an AI is looking at literally anything I say in chats in real time, not just things that get reported.

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Please god no automatic AI nonsense. I've gotten falsely temp-banned in a couple games for saying words like "training" "pancakes" and "cigarettes". Just. No. No.

Live and let live~

In a perfect world we wouldn't even need a report system at all!

:D

The only report template that takes a long time to fill out is the bug report. Did someone report you for spamming an emote? Which I mean if you want to do that then uncheck the box that shoves it into the chat log. Unless you have voice 5 for your cat girl and you're using one that makes sound. Then I'd understand that. Same with the lalafells that have that one annoying voice and spam their joy emote every millisecond. I find the others fairly easy to fill out.

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Originally Posted by Jojoya

If you are bothered by the ToS, ask yourself why. What do you habitually do that you're afraid might get you in trouble? Is there a good reason for you to be doing that something or is it a case of "because I want to and I should be able to do what I want"? Any mature adult knows that we don't get to just do what we want, that there are still standards of interaction society expects us to follow.
And we also know that we need to accept the consequences for when we don't follow those standards, whether intentional or accidental.

Also, just because something gets reported doesn't mean the GMs will see it as a situation that needs action. I've been told by other players on a few occasions that they were going to report me for some presumed infraction and yet I've never had contact with a GM except in response to tickets I've opened myself.

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I expect people see the horror stories and become afraid, especially for accounts that they've put a lot of time into and would be hard or impossible to redo from scratch (like FFXIV, or a Discord account with lots of servers and friends made, etc.).

The trouble is that the horror stories are outliers, but small risks of large losses are the most difficult to handle psychologically (and policy wise, even, to be quite blunt - especially when populations are large enough that any given ghastly corner case is likely to happen to someone statistically speaking), and in the case of online accounts, for various reasons the information that allows us to confirm just how much of an outlier is generally not available (while trolls will use the situation to try and spin doctor their legitimate ban into "I was a corner case, boohoo" threads).

Offensive language is probably the worst one because I've actually heard of friends who've gotten suspended almost immediately after the (justified or not) words were uttered, which runs very counter to how FFXIV is normally understood to work (i.e., reports are assumed to all be human reviewed), and suggests that there is a robot rubberstamp for this particular case - quite possibly matching the lovely profanity filter limitations (where even, say, "the thing is" will come out as "the thin? ??" in game chat ... so false positives are a very real possibility, but since they won't tell you what you did "to protect the reporter" ...)

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Originally Posted by SannaR

The only report template that takes a long time to fill out is the bug report. Did someone report you for spamming an emote? Which I mean if you want to do that then uncheck the box that shoves it into the chat log. Unless you have voice 5 for your cat girl and you're using one that makes sound. Then I'd understand that. Same with the lalafells that have that one annoying voice and spam their joy emote every millisecond. I find the others fairly easy to fill out.

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TBH a real issue on this one is probably sprouts: all those old Leves where you have to /beckon, for instance? Get it wrong a few times in a row because you don't know how to use emotes yet or don't realize you have to target the friendly NPC first? Your communications might be limited (free trial? Not in Novice Network yet? Oh, apparently free trials are understood to get shorter shrift when it comes to getting reported, too) so you can't or don't know how to ask for help?

Maybe emotes into the chat log should just be filtered out altogether, or it should be changed to a "see emotes in YOUR chat log" instead of "SEND emotes to people's chat logs" option, and the option to report for it removed at the same time?

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Originally Posted by Amarande

TBH a real issue on this one is probably sprouts: all those old Leves where you have to /beckon, for instance? Get it wrong a few times in a row because you don't know how to use emotes yet or don't realize you have to target the friendly NPC first? Your communications might be limited (free trial? Not in Novice Network yet? Oh, apparently free trials are understood to get shorter shrift when it comes to getting reported, too) so you can't or don't know how to ask for help?

Maybe emotes into the chat log should just be filtered out altogether, or it should be changed to a "see emotes in YOUR chat log" instead of "SEND emotes to people's chat logs" option, and the option to report for it removed at the same time?

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When is the last time any of those zones or the area those leves take place were crowded? I doubt anyone would report a /beckon spam in those areas. Emotes I want to say have the same range as say chat does. If not shorter. The box also doesn't apply to those who use the /emote command as those will appear in chat regardless if it's been checked or not. There's been plenty of times when I've seen someone spamming one of those. Normally they're macroed as they do tend to have /handover or some other emote attached to them. Emote spam in the chat is also seen as rude when or if you attend an rp environment be that a tea house or a night club. The only sprouts I run into that are rude or choose to be rude is after I've asked them if they could stop spamming the chat with something or telling them that what they're doing can be seen as harassment according to the ToS.

There are evil, satanic, ToS breaking addons that just filter RMT chat and even venue spam if you want. If some random person can make tools like that, what's SE's excuse?

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Originally Posted by Raoabolic

There are evil, satanic, ToS breaking addons that just filter RMT chat and even venue spam if you want. If some random person can make tools like that, what's SE's excuse?

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SE's excuse is then the tea club that deal with the reports and all manner of...whatever they deal with, would no longer have a reason to go to work.

the TOS is never the problem, if people behaved better with others, there would be virtually no need for a ToS, no matter how much you thinks its restrictive etc, its there for a single reason, people are ....well, fill in the what they are. but if people werent people, we wouldnt need the ToS, so that falls on the shoulders of the others that we play with in any mmo. (not singling you out Raoabolic, just commenting on the comment before about the "restrictive" ToS from someone else)

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Originally Posted by Kes13a

SE's excuse is then the tea club that deal with the reports and all manner of...whatever they deal with, would no longer have a reason to go to work.

the TOS is never the problem, if people behaved better with others, there would be virtually no need for a ToS, no matter how much you thinks its restrictive etc, its there for a single reason, people are ....well, fill in the what they are. but if people werent people, we wouldnt need the ToS, so that falls on the shoulders of the others that we play with in any mmo. (not singling you out Raoabolic, just commenting on the comment before about the "restrictive" ToS from someone else)

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I can get behind what you say in a way, but realistically you are asking for everyone (not just the internet) to be civil regardless if one person's civility is counterintuitive with another person's civility. Good luck with that one, I'll be waiting for that sweeping change any day now. Any day now...
Any day...
;A;

I know that this isn't a popular answer, but here it is: just be a decent person in the game.

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Originally Posted by Raoabolic

I can get behind what you say in a way, but realistically you are asking for everyone (not just the internet) to be civil regardless if one person's civility is counterintuitive with another person's civility. Good luck with that one, I'll be waiting for that sweeping change any day now. Any day now...
Any day...
;A;

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I wouldnt hold your breath. I dont think humanity is mature enough as a species to be that way. doesnt matter anyway, we are running towards extinction faster than the mythical lemmings ran for the cliff

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Originally Posted by Kes13a

I wouldnt hold your breath. I dont think humanity is mature enough as a species to be that way. doesnt matter anyway, we are running towards extinction faster than the mythical lemmings ran for the cliff

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There might be a- eh, we are going off on a tanget. All i'l saying is that the devs should just look at the evil addons list and see what they can implement easily based on the number of downloads each addon has. RMT chat block needs to be priority, fix the latency tax, and chat bubbles come in a close 3rd!

We need 3 simple new options to Report. Those 3 options will be:

1.) Retainer Names / right click the Name on the Market Board and Report the inappropriate Retainer Name. No extra Text or explanation needet.

2.) Adventure Plate / right click on an open Plate and Report it as an inappropriate Adventure Plate. While that Report gets send there should also be send automaticly a Screenshot of that Adventure Plate in the moment it got Reported. There should be an option for an explanation why the Reporter finds that Adventure Plate inappropriate.

3.) Toxic Players in the Chat / right click the Player Name in the Chat and Report inappropriate language. There should be a Time Stamp like 10 Minutes before and 10 Minutes after the Report where the Chat of the Reported Player gets send automaticly with the Report. So there will be no confusing, no missunderstanding, no false accusations.

3 easy Clicks for the most Stuff. There is no need for a long Text Message to the GM's. Just a simple click and everything else takes it's way. Market Board Bots are another thing but that needs more Work and we all know how often they get banned .... so wasted time

For all 3 Reports should be a simple Warning, which the Player has to click away. That Warning could be a simple Text : False Reporting gets punished. Are you sure you want to Report this? If a Player gets cought with a false Report he should get a 12-24 hour Account Bann. That will prevent from false Reports and dumb Karen dessisions.

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Originally Posted by Aneshda

We need 3 simple new options to Report. Those 3 options will be:

1.) Retainer Names / right click the Name on the Market Board and Report the inappropriate Retainer Name. No extra Text or explanation needet.

2.) Adventure Plate / right click on an open Plate and Report it as an inappropriate Adventure Plate. While that Report gets send there should also be send automaticly a Screenshot of that Adventure Plate in the moment it got Reported. There should be an option for an explanation why the Reporter finds that Adventure Plate inappropriate.

3.) Toxic Players in the Chat / right click the Player Name in the Chat and Report inappropriate language. There should be a Time Stamp like 10 Minutes before and 10 Minutes after the Report where the Chat of the Reported Player gets send automaticly with the Report. So there will be no confusing, no missunderstanding, no false accusations.

3 easy Clicks for the most Stuff. There is no need for a long Text Message to the GM's. Just a simple click and everything else takes it's way. Market Board Bots are another thing but that needs more Work and we all know how often they get banned .... so wasted time

For all 3 Reports should be a simple Warning, which the Player has to click away. That Warning could be a simple Text : False Reporting gets punished. Are you sure you want to Report this? If a Player gets cought with a false Report he should get a 12-24 hour Account Bann. That will prevent from false Reports and dumb Karen dessisions.

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agreed. +1

except.. simple warnings do little. if simple warnings worked then being told "dont do this" would work all the time, we know it doesnt. for 1 and 2, should be allowed to change it before you can click out of it. 3 is a bit more of something that needsa bit more input from the reporter and reportee.

regardless of how its viewed or implemented, the system needs to be introduced to the 21st century

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Originally Posted by IckeDerTyp

Live and let live~

In a perfect world we wouldn't even need a report system at all!

:D

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We don't live in a perfect world though.

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Originally Posted by Jojoya

If something is truly offensive and worth reporting, it's worth going to that tiny bit of extra effort to do it.

If that extra effort is too much bother, then it's not something that was all that offensive in the first place.

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Defending poor behavior again? Those are your rules, not the rules of the game.

How hard is it to imagine that the people that get home in the evenings from work/school/both are way too tired to bother filling out a lengthy report when someone decides to act up in their roulettes?

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Originally Posted by NekoMataMata

How hard is it to imagine that the people that get home in the evenings from work/school/both are way too tired to bother filling out a lengthy report when someone decides to act up in their roulettes?

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... It's not lenghty though.

Name, Server, Time, Description of what happened.

If this isn't worth the 2min to fill out then I don't think the report was nessecary. You know you can copy/paste peoples names into the reports, right? You can also copy paste what they said in the tidbit with a simple "They said this -paste-" and then give a quick summarily of why you think it's wrong.

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Originally Posted by NekoMataMata

Defending poor behavior again? Those are your rules, not the rules of the game.

How hard is it to imagine that the people that get home in the evenings from work/school/both are way too tired to bother filling out a lengthy report when someone decides to act up in their roulettes?

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not sure how you saw that as defending bad behaviour

look, if they are too tired to fill out a report... maybe they should actually be sleeping instead of playing. in fact, if they are that tired, it may be best that they not file a report because, I know a lot of people that when they are that tired, are cranky and always take things the worst way possible. the person reporting is not always in the right, and exhaustion is the cause of a lot of mistakes, especially in judgement

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Originally Posted by Raoabolic

There are evil, satanic, ToS breaking addons that just filter RMT chat and even venue spam if you want. If some random person can make tools like that, what's SE's excuse?

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I had wanted to make a topic that in the most recent update to FFXI on Febuary 10th they added a term filter that you can add terms into. Yes it is as archaic as you expect and it is a word document you have to edit outside of the game but I would personally love to see something similar for 14 in a more modern implementation of course. So it isn't even just third party addons but the other team for a much less popular game in the same office figured it out.

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Originally Posted by Kes13a

not sure how you saw that as defending bad behaviour

look, if they are too tired to fill out a report... maybe they should actually be sleeping instead of playing. in fact, if they are that tired, it may be best that they not file a report because, I know a lot of people that when they are that tired, are cranky and always take things the worst way possible. the person reporting is not always in the right, and exhaustion is the cause of a lot of mistakes, especially in judgement

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They're suggesting that people who are turned away from reporting because of how irritating the reporting process is have not experienced poor behavior, and therefore even behavior that might break ToS is not offensive to begin with.

Also sounds like quite the assumption on your part. Have you never had such an awful experience where you just want to close the game and log off for a bit? Oh right, you can't unless you want the people that caused said experiences to go without punishments.


Guess we all heard it right here though. If you think someone might report your poor behavior then go ahead, try to harass them until they've had enough and log out. Give them such awful experiences that they don't even think about filing reports, they just close the game.

Its not great, but maybe it should stay the way it is, considering how sensitive 14's community is...

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Originally Posted by Jojoya

What do you habitually do that you're afraid might get you in trouble? Is there a good reason for you to be doing that something or is it a case of "because I want to and I should be able to do what I want"? Any mature adult knows that we don't get to just do what we want, that there are still standards of interaction society expects us to follow.
And we also know that we need to accept the consequences for when we don't follow those standards, whether intentional or accidental.

Also, just because something gets reported doesn't mean the GMs will see it as a situation that needs action. I've been told by other players on a few occasions that they were going to report me for some presumed infraction and yet I've never had contact with a GM except in response to tickets I've opened myself.

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Hmm, let's see. Things I do habitually that are punishable under the current TOS? Expecting basic competence and decorum from other players. :) No matter how politely worded or what have you, indicating to someone else it would be beneficial for the group for them to do X instead of Y is a punishable offense, even should them doing X instead of Y be absolutely integral to succeeding. This goes far beyond common sensibilities pretty much everywhere. And yes, I have had consequences for precisely this thing. No, the wording I used when addressing the individual was not rude or demanding - it was phrased as a very non-confrontational request for the individual to do what was needed of them, coupled with an equally non-confrontational explanation of why it would be better for them to do X instead of Y.

As for being reported, anyone that feels the need to tell you they're going to report you probably isn't actually going to do it. If they do, the fact they felt the need to tell you has a good chance of biting them in the posterior. Of note, the GMs have a lot on their plates at any given time. Most investigations are cursory at best, going only in-depth enough for them to ascertain whether or not the thing being reported took place. The circumstances surrounding that thing occurring are largely irrelevant. For this reason, I believe you might have a little too much faith in the process.

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Originally Posted by Equitable_Remedy

I know that this isn't a popular answer, but here it is: just be a decent person in the game.

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I used to like this answer, but sadly I must ask what "being a decent person" means. Different people have different ideas of what that is.

One individual might consider giving friendly and honest advice about abilities to be a decent quality; whereas another considers that to be an attack regardless of how well packaged and delivered. Someone might even consider saying this to you to be inappropriate and not decent.

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Originally Posted by NekoMataMata

Defending poor behavior again? Those are your rules, not the rules of the game.

How hard is it to imagine that the people that get home in the evenings from work/school/both are way too tired to bother filling out a lengthy report when someone decides to act up in their roulettes?

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What is this supposed to mean? I'm not defending any bad behavior. I'm not making any rules. The game has created the rule to use the Support menu to report other players.

It's not difficult to enter player name, time/date and what you found offensive. The form that comes up is just a guideline and not every field has to be completed, let alone in detail. Just include the relevant information so the GMs can see what happened.

If you're that tired after a long day, it sounds more like you're irritable and taking offense at things that a rational person would understand aren't intended to be offensive. You might feel better by taking your bad mood out on others but you're not accomplishing anything.

Again, if it truly is offensive it's worth taking the 2-3 minutes to complete the ticket so the GM understands why you found it offensive.

If you need a right click option to press just to make yourself feel better, try using the Blacklist option that appears.

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Originally Posted by NekoMataMata

They're suggesting that people who are turned away from reporting because of how irritating the reporting process is have not experienced poor behavior, and therefore even behavior that might break ToS is not offensive to begin with.

Also sounds like quite the assumption on your part. Have you never had such an awful experience where you just want to close the game and log off for a bit? Oh right, you can't unless you want the people that caused said experiences to go without punishments.

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I was suggesting no such thing.

Are you having another one of your bad days after work, or something?

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Originally Posted by Absimiliard

Hmm, let's see. Things I do habitually that are punishable under the current TOS? Expecting basic competence and decorum from other players. :) No matter how politely worded or what have you, indicating to someone else it would be beneficial for the group for them to do X instead of Y is a punishable offense, even should them doing X instead of Y be absolutely integral to succeeding. This goes far beyond common sensibilities pretty much everywhere. And yes, I have had consequences for precisely this thing. No, the wording I used when addressing the individual was not rude or demanding - it was phrased as a very non-confrontational request for the individual to do what was needed of them, coupled with an equally non-confrontational explanation of why it would be better for them to do X instead of Y.

As for being reported, anyone that feels the need to tell you they're going to report you probably isn't actually going to do it. If they do, the fact they felt the need to tell you has a good chance of biting them in the posterior. Of note, the GMs have a lot on their plates at any given time. Most investigations are cursory at best, going only in-depth enough for them to ascertain whether or not the thing being reported took place. The circumstances surrounding that thing occurring are largely irrelevant. For this reason, I believe you might have a little too much faith in the process.

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I can agree with the basic decorum part without issue.

Basic competence tends to be subjective and some players just are not as skilled as others. Without knowing the all the specific details of a situation, I really don't have the ability to say whether or not I agree that something should have been reported and that GMs should have taken action against the reported player.

But I do know, as I said earlier, I've never been contacted by a GM for something I've done even though I've made suggestions to other players in parties before. Why were you contacted and not me? Again, I can't say since I don't know the specifics of your situation and what was said.

GMs are also human and sometimes will make mistakes in judgement. If it's just an isolated situation where the GM ended up contacting you, it's nothing to stress over.

But if they've had to contact you on repeated occasions, there is something about the way that you are handling those situations that probably could be done better.

This is where the related discussions about clarity comes in. SE's thinking is backwards if they think being vague corrects problems. It doesn't. There needs to be detail if the player is to avoid making the same mistakes again in the future. Most players aren't going to switch to revenge mode over a report if they figure out who the reporter was. They're far more likely just to avoid that player in the future to prevent any other issues. If someone were to engage in retaliation, either directly or through proxy, then that's someone that has no business playing a MMO and should be perma-banned.

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Originally Posted by Jojoya

What is this supposed to mean? I'm not defending any bad behavior. I'm not making any rules. The game has created the rule to use the Support menu to report other players.

It's not difficult to enter player name, time/date and what you found offensive. The form that comes up is just a guideline and not every field has to be completed, let alone in detail. Just include the relevant information so the GMs can see what happened.

If you're that tired after a long day, it sounds more like you're irritable and taking offense at things that a rational person would understand aren't intended to be offensive. You might feel better by taking your bad mood out on others but you're not accomplishing anything.

Again, if it truly is offensive it's worth taking the 2-3 minutes to complete the ticket so the GM understands why you found it offensive.

If you need a right click option to press just to make yourself feel better, try using the Blacklist option that appears.


I was suggesting no such thing.

Are you having another one of your bad days after work, or something?

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Right, instead of making a decent counter point you just reiterate yourself and attack me instead.

You still have yet to explain to me how people can break the ToS(regardless of whether it is offensive and aggressive towards other players or not), and yet at the same time they may not feel encouraged enough to report them for it.

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Originally Posted by NekoMataMata

Reporting right now is just a bit of a lengthy hassle. People have to really act out for most people to bother with it, although obviously you have people that will report for every little thing or people that witch hunt with it.

This is an issue though. SE doesn't like to tell you to provide evidence when people get warnings or banned, and for good reason. People would probably use said evidence to turn around and harass those that they think got them banned. They might not even do it in-game, they might take it out of the game that way SE can't do anything further to them for their misbehavior.

This can leave some people confused though. There's a lot of different things you can report people for that don't require them to talk or even interact with others. You could be breaking the rules for months, or even years, but until someone decides to report whatever it is, nothing is done. This can lead to people being confused about their warnings/bans, but also this can lead to people feeling like the GMs pick and choose when to act.

tldr; I don't think people realize the amount of public rule breaking that goes on that no one bothers to report most of the time because of how bothersome reporting is right now. It'd be better if we made it easier to report, that way people would report those things on sight, instead of it being held over peoples heads later on.

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IT would not be a good thing if it is was one click report any player that is not yelling RMT stuff.

It is by design, if something bothers you in game and you get harrashed, they would like you to put in an actual ingame report about it using their system, it is better that way... if what, whatever person did was bad... person would be dealt with... if a minor thing... then maybe not, but if it continues report again and maybe someone else reports as well and then they make a case out of it and most likely starting to give the person a warning at first.

You can look up how the system works somewhere in the FFXIV guidelines/ToS.

If the reporting system was made better they would have to hire more people to read and address them. I'm pretty sure there's only 1 person doing English and they do double duty and take both German and French reports. It would require like 100 or more just for English if the system actually work in any competent manner.

well there are those "invisible" gilsellers advertising stuff near the marketboard in Uldah
but each time you report 1 and they get banned another replaces it