Emergency maintenance

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12-08-2021, 05:46 PM
_Pigzig

why do you think it was an emergency? hamster pedalling the wheel for power had to be rushed to ER or somethin?
12-08-2021, 05:49 PM
MagiusNecros

Followup report is up. States the maintenance should end at 12:50 AM PST. So soon.

Edit: Game is up.
12-08-2021, 05:53 PM
CazzT

Quote:

Originally Posted by Krotoan

FFXIV active population Tripled in one year (if not 4 months). This was not even close to anything anyone could have projected AND they were growing along with their market projected growth. They had plans to expand servers and capacity that were delayed.

If they had plans to expand server capacity, that means they had already projected the need for it. Where did they get the data for such a projection? They had the sales numbers, they had years of data showing MAU growth and the rate at which MAU was increasing. So you're basically calling their market analysts idiots. But you're also stuck on the spike from 2021. Which would have had absolutely nothing to do with their plans to expand server capacity because that was already planned by the summer, they had mentioned it prior to that.

You white knights really need to get off the "muh population spike" and look at the proceeding years growth numbers. But that's obviously asking for far too much of your side. You white knights also need to stop gaslighting people.

Quote:

Originally Posted by Krotoan

You can complain about all manner of things this game does wrong, but faulting a company for not foreseeing the crash of the industry leader along with a mass exodus makes your position weak. Launches are always rough, but this is one is especially rough because of several unavoidable factors.

Blizzard's fall is irrelevant, as has been pointed out over and over and over and over. But you can't take your blinders off to see anything but that. And when that's all you can see it blinds you to how weak your own position is. It illustrates a lack of understanding and knowledge of MAU, population data, and how those are used to predict needs far in advance. There was nothing unavoidable about this if SE had not treated FFXIV like the red-headed step child of the company, like they've been doing for years.

What baffles me most, though, is how I've repeatedly brought up the previous years' growth and rate of growth increase, but you and yours just outright ignore that and tunnel vision on "muh 2021 spike". It's like having a broken leg but you're more worried about the papercut on your finger.
Case in point....

Quote:

Originally Posted by Esper56

Please tell me, how SE could have predicted the mass exodus from WoW, and a global pandemic that has caused supply chain shortages for hundreds of industries across the globe?
12-08-2021, 05:56 PM
Arazehl

Quote:

Originally Posted by MagiusNecros

The sooner they address problems the less they will need to do maintenance and you can't really complain that they want to keep a smooth experience given that the xpac just officially launched. Y'all need to take a chill pill.

I agree but there are always people around that are "damned if you do and damned if you don't" folks. If they gave them a free subscription for life, they'd still say it's not good enough and ask for blood.
12-08-2021, 05:57 PM
Esper56

Quote:

What baffles me most, though, is how I've repeatedly brought up the previous years' growth and rate of growth increase, but you and yours just outright ignore that and tunnel vision on "muh 2021 spike". It's like having a broken leg but you're more worried about the papercut on your finger.
Case in point....

I wouldn't consider a growth rate tripling in 4 months, a papercut.
12-08-2021, 05:58 PM
CazzT

Quote:

Originally Posted by Esper56

I wouldn't consider a growth rate tripling in 4 months, a papercut.

It is when you've needed to deal with the larger problem for years already. But you'd understand that if you'd read more than just that tiny bit of my post you cherrypicked.
12-08-2021, 06:05 PM
Krotoan

Quote:

Originally Posted by CazzT

If they had plans to expand server capacity, that means they had already projected the need for it. Where did they get the data for such a projection? They had the sales numbers, they had years of data showing MAU growth and the rate at which MAU was increasing. So you're basically calling their market analysts idiots. But you're also stuck on the spike from 2021. Which would have had absolutely nothing to do with their plans to expand server capacity because that was already planned by the summer, they had mentioned it prior to that.

You white knights really need to get off the "muh population spike" and look at the proceeding years growth numbers. But that's obviously asking for far too much of your side. You white knights also need to stop gaslighting people.

The only one here gaslighting is you. There was no indication the growth would be this exponential and they were on track to grow with their playerbase with current numbers. YOU are the one calling their analysts idiots since you're claiming they had this information yet did not stress the importance of huge growth tolerances.

Call it whatever you like, you're provably wrong.

Quote:

Originally Posted by CazzT

Blizzard's fall is irrelevant, as has been pointed out over and over and over and over. But you can't take your blinders off to see anything but that. And when that's all you can see it blinds you to how weak your own position is. It illustrates a lack of understanding and knowledge of MAU, population data, and how those are used to predict needs far in advance. There was nothing unavoidable about this if SE had not treated FFXIV like the red-headed step child of the company, like they've been doing for years.

What baffles me most, though, is how I've repeatedly brought up the previous years' growth and rate of growth increase, but you and yours just outright ignore that and tunnel vision on "muh 2021 spike". It's like having a broken leg but you're more worried about the papercut on your finger.
Case in point....

Saying that a tripling of active player pop is "irrelevant" shows exactly how little you understand about the problem and how much of your "truth" is based on infantile rage.

SE was planning well in advance for the growth necessary to maintain current trends. They then got hit with a unpredictable and unpreventable storm of lack of supply as well as huge increase in demand.
12-08-2021, 06:05 PM
Esper56

Quote:

Originally Posted by CazzT

It is when you've needed to deal with the larger problem for years already. But you'd understand that if you'd read more than just that tiny bit of my post you cherrypicked.

Alright so just to address your analytics approach, I did a little research. How accurate these numbers are, I don't know. But https://mmo-population.com/r/ffxiv/stats is the source I'm using for this.

The growth alone, in the last 6 months, has gone from 26 million, to 35 million. Thats a 9 million increase in subscriber count.

That's a bigger growth than 2 years from 2017 to 2019. In a quarter of the time.

Again, How can you sit here and tell me, that the exodus from WoW has played no part in this?
12-08-2021, 06:05 PM
TristanX

Many people complain. I'm sure Square Enix heard it loud and clear. Seeing some people repeatedly wasting energy complaining the same thing instead of looking for workarounds won't get it fixed anytime soon. Some solutions may work for them. I already got mine.

Not even once with 2002 on Tonberry server on day 2 onwards. I queue with around 700 in line trying to beat the peak hours.
12-08-2021, 06:16 PM
_Pigzig

we are back in action baby
12-08-2021, 06:18 PM
_Pigzig

aaaand theres a queue
12-08-2021, 06:24 PM
LariaKirin

Quote:

Originally Posted by _Pigzig

aaaand theres a queue

There is always a queue, because it also functions as a throttling/batching mechanism when the server is not completely full.
12-08-2021, 06:28 PM
Accolades

Quote:

Originally Posted by _Pigzig

aaaand theres a queue

You do realize they cant fix the long ques?
12-08-2021, 06:29 PM
Iplewhelmed

I'm happy to report that the 2002 error still persist, seeing as I got one at 630 in queue (which ofc closed the entire game as it always does), and after coming back to the login screen I was placed at exactly 700. Nowhere near as bad as being at place 1 and then getting kicked to 7000+, but I'm sure that good ol classic will continue to plague us in the foreseeable future.
12-08-2021, 06:32 PM
TristanX

Quote:

Originally Posted by _Pigzig

aaaand theres a queue

2120 queue at 5.09pm, 471 at 5.31pm. In game at 5.37pm.
12-08-2021, 09:14 PM
LianaThorne

Quote:

Originally Posted by Accolades

You do realize they cant fix the long ques?

Yes, we're aware. Thank you for continuing to beat the dead horse. This will hopefully fix the errors kicking people out of line though. If not, we all just have to buckle down and deal. I get you think the release was a mistake (referring to your first post), but it's getting old now.
12-08-2021, 09:15 PM
DynnDiablos

There will still be queues for months. I don't know why people think they will magically vanish.
12-08-2021, 09:16 PM
Rhysati

Quote:

Originally Posted by Imora

And this my friends, is why you don't take that sort of picture to begin with.

Not to say it's right, its just a word of warning. You can't trust anyone to not be jerks.

You realize that this is victim-blaming right?
12-08-2021, 10:26 PM
Myrany

Quote:

Originally Posted by TristanX

Many people complain. I'm sure Square Enix heard it loud and clear. Seeing some people repeatedly wasting energy complaining the same thing instead of looking for workarounds won't get it fixed anytime soon. Some solutions may work for them. I already got mine.

Not even once with 2002 on Tonberry server on day 2 onwards. I queue with around 700 in line trying to beat the peak hours.

That works if you can get past Datacenter selection which I have not been able to do in several days during prime US playing times. I 2002 when I try to select a data center. I have a character on Kujata (Same DC as Tonberry) I can't get to the DC to play it. I am hoping the maintenance fixes that 2002 before ever seeing a queue problem. Will know this evening.
12-08-2021, 10:58 PM
Kes13a

Quote:

Originally Posted by CazzT

FFXIV has been growing for YEARS. The spike in population in 2021 is irrelevant in the face of that fact. Market analysts would have seen the rate at which the population was growing and would have told SE that they need to deal with the problem, and they would have said that long before "muh chip shortage" and covid and Blizz being outted as the trash company they are. All of you that keep harping on about "muh population spike" just ignore reality and the fact that the population of FFXIV was already seeing a massive increase in its rate of growth long before your precious spike. And the problems with servers go back years, not months.

as I pointed out, likely to you in another thread, the growth normally, is an easy prediction. If you look at any chart on population in the game yes, it was an upward trend, most definitely. growth over time was a nice, steady, upward trend. due to this trend, they planned for the OCE servers. there was, as you say, no "massive increase in growth" prior to the middle of this year in ANY of the population charts I have seen for FFXIV. upward trend yes, the spike that happened end of July, early August of this year would have been difficult to predict in any model.

you can say how easy it was to predict, but I have seen articles or blogs about a 30-40% player increase, hardly a reliable sort of indication, but Steam says the active player base by their records has TRIPLED since early 2021.

I say that defies any predictable increases. and if you saw that coming, you are wasted in your current work and need to work in that field.

on the part of server issues for years, sure, they have had, and direct, as their budget allows, resources to do things like plan for an OCE server.

they SHOULD have done something about their login servers, I agree.
12-08-2021, 11:07 PM
RinaB

What's sick in out society is it has become normalized for everyone to turn on each other instead of pointing the finger at the real issues. The fact is this problem isn't going away anytime soon and there were servers near capacity back I'm stormblood. I'm forced to play in little spurts at 4 am to get ahead and its ruining the whole experience. Imagine reading a book with a timer. So what's end game gonna be like? Farming badges on a short time limit, stretching content you could get done in a day into a week's worth because real life? This whole situation is abysmal at best and it's not the players fault so just remember that before you start smashing each other over the head with accusations and hatred. We have way too much or that irl which is going to have severe consequences soon so don't continue it here.
12-08-2021, 11:19 PM
TristanX

Quote:

Originally Posted by Myrany

That works if you can get past Datacenter selection which I have not been able to do in several days during prime US playing times. I 2002 when I try to select a data center. I have a character on Kujata (Same DC as Tonberry) I can't get to the DC to play it. I am hoping the maintenance fixes that 2002 before ever seeing a queue problem. Will know this evening.

I hope you get to play the game. Good luck.
12-09-2021, 12:14 AM
Medura

They made it worse ... now im getting error 90002 while in quehe, was at 700, jumped to 4900. Its the first error message im getting personally at lobby.
12-09-2021, 12:16 AM
Jadedsins

Quote:

Originally Posted by Medura

They made it worse ... now im getting error 90002 while in quehe, was at 700, jumped to 4900. Its the first error message im getting personally at lobby.

ugh don't tell me that.
12-09-2021, 12:19 AM
Kes13a

Quote:

Originally Posted by Medura

They made it worse ... now im getting error 90002 while in quehe, was at 700, jumped to 4900. Its the first error message im getting personally at lobby.

there are a couple suggested fixes out there for that. have you tried any? (no, not suggesting its NOT an SE thing, just asking)
12-09-2021, 12:44 AM
Darksummoner

Quote:

Originally Posted by RinaB

What's sick in out society is it has become normalized for everyone to turn on each other instead of pointing the finger at the real issues. The fact is this problem isn't going away anytime soon and there were servers near capacity back I'm stormblood. I'm forced to play in little spurts at 4 am to get ahead and its ruining the whole experience. Imagine reading a book with a timer. So what's end game gonna be like? Farming badges on a short time limit, stretching content you could get done in a day into a week's worth because real life? This whole situation is abysmal at best and it's not the players fault so just remember that before you start smashing each other over the head with accusations and hatred. We have way too much or that irl which is going to have severe consequences soon so don't continue it here.

I agree with you. Part of the reason I have decided, since yesterday, to read these forums rather then participate in conversation with people here. For me it has gotten no where
12-09-2021, 12:44 AM
Medura

Quote:

Originally Posted by Kes13a

there are a couple suggested fixes out there for that. have you tried any? (no, not suggesting its NOT an SE thing, just asking)

Thing is though, I had no error messages before, nothing changed from earlier, also spokeon with others getting the same one after maint. Was on Moogle Chaos, if that helps.
12-09-2021, 02:44 AM
Pesan

Quote:

Originally Posted by Stefanja

this person definetely isnt a karen and since your brain is that dysfuctioning ill try to make it easier to understand for you every MMO has a shitty launch but not this much shitty

This statement just shows to me you either haven't played MMO's at all until now or are just ignorant beyond belief due to your temper tantrum.

Please stop.

Wow launch, WoW WoD launch were hands down worse than this since you obv seem to be a WoW refugee and seem to forget where you came from.
12-09-2021, 02:55 AM
Divinemights

Quote:

Originally Posted by Pesan

This statement just shows to me you either haven't played MMO's at all until now or are just ignorant beyond belief due to your temper tantrum.

Please stop.

Wow launch, WoW WoD launch were hands down worse than this since you obv seem to be a WoW refugee and seem to forget where you came from.

Don't bother, you can't convince people who trapped by a misbelief
Even as of today, there are still people convinced that Covid 19 is a lie while all of the government in the world is in a panic mode about rise of Omitron.
12-09-2021, 02:55 AM
Raige

Quote:

Originally Posted by AnathemaMaranatha

there is a giant lever at SE that can turn off lag and server queues but the company is TOO CHEAP to hire an employee to pull the lever. if i was the ceo of SE i would have definately hired a person to pull the lever which would have actually made the company more profit and this is why i am definitely the smartest person ever. just so you know i have max level characters in a lot of games (non-boosted) so now you know that i am a supply chain / logistics / networking expert and that my idea of having an employee of pulling the lever would have made the company at least one thousand dollars profit. smh i cant believe SE doesnt even want to fix it or even do a server maintenance just because they are cheap

This is perfect. LOL
12-09-2021, 03:02 AM
Thoosa

Nice, I tried tonight and made the mistake of walking away during a queue and got a 2002. Logged in once, lobby server error, kicked out. I then logged in again, same Lobby Server error, tried a third time and got passed that and the queue had reset back up to over 5k. :( This is after two hours of wait. Not gonna do that again, back to wow for now I guess. :( arghh this is frustrating!
12-09-2021, 03:03 AM
Stefanja

Quote:

Originally Posted by Pesan

This statement just shows to me you either haven't played MMO's at all until now or are just ignorant beyond belief due to your temper tantrum.

Please stop.

Wow launch, WoW WoD launch were hands down worse than this since you obv seem to be a WoW refugee and seem to forget where you came from.

Dad WoD had the most stable and realible launch whatever you're smoking i kinda need it right now
12-09-2021, 03:04 AM
Pesan

Quote:

Originally Posted by Divinemights

Don't bother, you can't convince people who trapped by a misbelief
Even as of today, there are still people convinced that Covid 19 is a lie while all of the government in the world is in a panic mode about rise of Omitron.

True, but honestly I kinda like provoking the trolls. I like to see how mad they get.

Ppl convinced that Covid19 is a lie while also panic buying out their stores TP and Cleaning supplies for ... reasons :D
12-09-2021, 03:04 AM
Stefanja

Quote:

Originally Posted by Divinemights

Don't bother, you can't convince people who trapped by a misbelief
Even as of today, there are still people convinced that Covid 19 is a lie while all of the government in the world is in a panic mode about rise of Omitron.

covid is a lie its all the illuminati and aliens
12-09-2021, 03:06 AM
Stefanja

Quote:

Originally Posted by Pesan

True, but honestly I kinda like provoking the trolls. I like to see how mad they get.

Ppl convinced that Covid19 is a lie while also panic buying out their stores TP and Cleaning supplies for ... reasons :D

hold up how can a troll get mad a troll is literally trolling
12-09-2021, 03:06 AM
Divinemights

Quote:

Originally Posted by Stefanja

covid is a lie its all the illuminati and aliens

Yeah, Illuminati is definitely behind this log-in crisis.
Why don't you get them for us since you obviously knowing something we don't
12-09-2021, 03:08 AM
Stefanja

Quote:

Originally Posted by Divinemights

Yeah, Illuminati is definitely behind this log-in crisis.
Why don't you get them for us since you obviously knowing something we don't

I just called illuminati andy and he told me that a timetraveler from 2041 came in this world line and said that cactuars will take over the world and use us as livestock :c
12-09-2021, 03:14 AM
Pesan

Quote:

Originally Posted by Stefanja

Dad WoD had the most stable and realible launch whatever you're smoking i kinda need it right now

Oooo... swing and a miss. Don't worry son, you'll get em next time. But here's a participation trophy for ya.
12-09-2021, 03:17 AM
Stefanja

Quote:

Originally Posted by Pesan

Oooo... swing and a miss. Don't worry son, you'll get em next time. But here's a participation trophy for ya.

Can i have a cookie instead?
12-09-2021, 03:31 AM
Thaurnus

The fix was an illusion!

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