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With all that said, do I think healers should be removed? No. There is clearly a large enough portion of the playerbase that enjoys the style of gameplay they're supposed fulfill. The issue is the dev team is so afraid little Timmy or Sally might struggle, they continue to design everything around the lowest common denominator. Not your average raider who, while lacking experience, is still a decent play; a green parser if you will. No, it's the person who can barely handle simple mechanics and usually dies once a pull. That's who they're catering content to. And it's why healing suffers so much in this game. If you're average, you're already playing above expectation.
The reason they're doing that is because there was a healer shortage in SB. Ultimately, that's the reason healers are the way they are today. And that was back when - for those who don't recall - healers DID have more complex DPS kits. It was taxing and overwhelming for people to do while also pushing prog and they'd get a lot of flack in casual content like 4 man dungeons (the most casual thing in the game, just about) if they weren't constantly casting their spam spell and refreshing their DoTs without fail.