/doubt Login Failures

Like many others - no, like everyone - I have encountered difficulties logging into the game. I have had 1017, 3102, 90000, 2002, 5006 errors time and time again in the past week. I have had lobby errors, start button grayed out, 1017 before character selection, "Unable to update NA/EU list", and 1017 after getting into a queue. I get 90k errors in game, get booted to character selection screen, and have to sit the whole process again.

However, in the end, I have always managed to get in. That speaks volumes on those who persistently say they cannot log in for 10+ hours. During NA peak times , at which I am at school (GMT +10 area here) and have to resort to my laptop, I manually have to click (no NUM-0) to get to the login screen. I do not have the advantage of fast spam of NUM-0 as those with a real keyboard do. However, after ten to thirty minutes of persistent clicking, I always, ALWAYS end up getting into the game. At most, I have experienced a wait time of one hour, but nonetheless, I STILL GOT IN.

That leaves me doubtful of the large vocal complaints about being impossible to log in even after a few hours. If you really wanted to login, there is nothing stopping you asides from your own will to actually get in. If you were constantly trying to get in for ten hours, you should be in far earlier than I who was only clicking my way through ten-thirty minutes. That gives me the conclusion that you only click on it every hour or so (exaggeration), and then call it a lost cause, because there is no way that you cannot be able to get into the game with persistence.

If you really wanted to play, you would not come to the forums to whinge and insult one another and SE. You should be attempting your utmost to enter the game through sheer persistence. If you do come to the forums, then I call you out for not being truly eager to play the game.

This post seeks to merely point out the hypocrisy in a certain segment of the community's behaviour and attitude towards a similar problem for everyone

This post does not seek to imply a bias on/provide an opinion on:
- the manner at which SE has handled the process
- the length of period for which this has occurred and consequences
- the decisions and communication SE have had with the community
- the function of systems in place for the game
- anything which has not been explicitly stated in the post

I'll agree that some are likely exaggerating in order to fully express their frustration, but I'm not going to blame people for feeling upset that they can't come home from work or school and have a relaxing evening on the game without first enduring the 1017 gauntlet. If you're tired and grumpy, have a family to spend time with or schoolwork to do, maybe an early day at work, who wants to spend time spamming the login buttons?

No matter though, this week it is supposed to get sorted. Here's hoping.

Edit: auto-correct is messing with my words.

Logic: I got in, therefore everyone complaining about not being able to get in are wrong.

Perhaps you are lucky and perhaps they are exaggerating but I do know that yesterday was my first time experiencing this happened so not so upset over it and I did indeed losing 7-8hrs between unable to update the server lists for a majority of the time with the occasional 30-45min of spamming X to get 1017 and then the 2 or 3 times where it 1017 booted me out of queue but I did not do 8hrs straight was more 3hrs here 2hrs there 3 hrs later in the evening because sitting staring at a screen that long just seems silly.

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Originally Posted by Tsunenori

I'll agree that some are likely exaggerating in order to fully express their frustration, but I'm not going to blame people for feeling upset that they can't come home from work or school and have a relaxing evening on the game without first enduring the 1017 gauntlet. If you're tired and grumpy, have a family to spend time with or schoolwork to do, maybe an early day at work, who wants to spend time spamming the login buttons?

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I understand that, and agree. I myself have gotten upset and when I finally do get in-game, I let loose the juice and a string of profanities in my FC/LS chats. People are perfectly entitled to being upset on this issue. What I don't like seeing is the persistent complaints of being unable to login to the game after hours on end of attempting to log in. People who are tired, grumpy, have family etc. wouldn't typically attempt to login to the game after being faced with these errors. It's those who apparently do continue to attempt to login but see no results and then form a complaint which erks me, because it is next to impossible.

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Originally Posted by Mikes

Logic: I got in, therefore everyone complaining about not being able to get in are wrong.

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Logic: If I get the same errors as you, as everyone, and yet be able to log in after persistent attempts, then perhaps you are not being persistent enough and being an attention-seeker.

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Originally Posted by Yurimi

Perhaps you are lucky and perhaps they are exaggerating but I do know that yesterday was my first time experiencing this happened so not so upset over it and I did indeed losing 7-8hrs between unable to update the server lists for a majority of the time with the occasional 30-45min of spamming X to get 1017 and then the 2 or 3 times where it 1017 booted me out of queue but I did not do 8hrs straight was more 3hrs here 2hrs there 3 hrs later in the evening because sitting staring at a screen that long just seems silly.

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I must be one lucky son of a bitch to be able to get in constantly after being dced, peak hours times, moving classes and buildings, all from early launch to now. I'm sure Lady Luck can't favour me that much.

I myself recently experienced the 90k boot out of the server due to instances. Typically, I also realised rebooting the game whenever the NA/EU servers don't appear over and over til they DO appear normally fixes the issue for me, so when they don't appear, I merely restart the client. However, I understand your pain and respect your views.

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Originally Posted by Mikes

Ive tried an hour straight to log in numerous times spamming and it does not work for me. Just because your method works for you, does not mean it works for everyone.

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My methods involve clicking Start, my service account, my character, OK and the occasionally Exit button. I'm sure it's not different from anyone elses.

Ive tried an hour straight to log in numerous times spamming and it does not work for me. Just because your method works for you, does not mean it works for everyone.

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Originally Posted by whoopeeragon

People who are tired, grumpy, have family etc. wouldn't typically attempt to login to the game after being faced with these errors.

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This is true, and it's something I thought about as I was writing it. Generally if I find myself unable to get in after 30 minutes or so I'll come back while later, because there's really no point in hammering away at it if I have other things to do. Normally I get in within 10-15 minutes of trying at peak hours, despite being on Excalibur, but maybe I've been lucky. Any stories about spending many hours trying to log in this past weekend though, and today too, I'll go ahead and say I believe fully what with so many people being home for the holiday weekend in North America. It's been rough to say the least.

Well hopefully the upcoming maintenance is gonna sort it all. (and then we can all find something else to argue and complain about) :p

"It didn't happen to me so I doubt that it happened to you."

Login for me these last few days has been like a lottery spawned NM with a high drop rate. Except you really don't want the drop it awards, even if it NPCs for 90k.

Yes, persistence gets you in, but unfortunately for me my play windows are fairly short most nights (1-2 hours), it might not get me in during my window.

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Originally Posted by Tsunenori

This is true, and it's something I thought about as I was writing it. Generally if I find myself unable to get in after 30 minutes or so I'll come back while later, because there's really no point in hammering away at it if I have other things to do. Normally I get in within 10-15 minutes of trying at peak hours, despite being on Excalibur, but maybe I've been lucky. Any stories about spending many hours trying to log in this past weekend though, and today too, I'll go ahead and say I believe fully what with so many people being home for the holiday weekend in North America. It's been rough to say the least.

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It's been a rough week for sure. I've suffered from it as well as said before, but I see the light at the end of the tunnel. I just hope it doesn't dim.

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Originally Posted by Shaone

"It didn't happen to me so I doubt that it happened to you."

Login for me these last few days has been like a lottery spawned NM with a high drop rate. Except you really don't want the drop it awards, even if it NPCs for 90k.

Yes, persistence gets you in, but unfortunately for me my play windows are fairly short most nights (1-2 hours), it might not get me in during my window.

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I can understand that, but nor do I think you attempted to persistently login for the grievous 3-10 hours many of our forum participants apparently obtain? It's an issue which will hopefully be resolved, but I would rather much see the community be much fairer and honest.

I don't doubt your claims like I said if I tried for the entirety of the 8hrs I probably would have gotten in but i have other things i can do while waiting for issues to be fixed so i really dont mind them so much (played the ducktales remake and had a lot of fun instead of getting upset) also playing on ps3 most of the time restarting the client every time is a bit of a hassle but again my choice. I also until yesterday never experienced this issue but I don't play during NA prime so that might be the reason for that.

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Originally Posted by Yurimi

I don't doubt your claims like I said if I tried for the entirety of the 8hrs I probably would have gotten in but i have other things i can do while waiting for issues to be fixed so i really dont mind them so much (played the ducktales remake and had a lot of fun instead of getting upset) also playing on ps3 most of the time restarting the client every time is a bit of a hassle but again my choice. I also until yesterday never experienced this issue but I don't play during NA prime so that might be the reason for that.

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Yes, and I can understand that. My OP was not directed to people like yourself. People who venture outside of the game when they have the errors are not those I talk about; it is those who apparently have tried the entirely of their proclaimed hours and yet still haven't made it in. I understand completely what you went through (I was the same last night with the 90k boot out of instance =/) and put the game aside for some well-needed sleep.

I tried for 2 hours last night before giving up and an hour this morning with no luck.

I've been lucky for the most part having usually 30 mins of errors, maybe 1 hour on a bad day. But last night it was 2 hours of constant 0 pushing while watching some TV.

Don't be ignorant and think "It's working for me so it works for everyone".

I'm not hungry... Doesn't mean there aren't people starving in the world.

I can agree that some people are not persistent enough with trying to get into the game, but it's still ridiculously frustrating to sit in front of your computer for over an hour at a time just to log in. Though, I'm trying not to focus my efforts into complaining because this isn't a permanent thing. However, I had to work over labor day weekend, and when I came home I felt like playin' some FF. It took me an hour and 20 minutes to get into the game, but you better believe I got in. >:( I didn't do any NUM-0. I don't know what that is. I manually brought up the launcher, logged in, etc. etc. until I got in.

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Originally Posted by whoopeeragon

However, in the end, I have always managed to get in.

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Well you got in and that colours your opinion greatly. It's 1pm in the afternoon here in the UK, considered an off peak time, in the UK and the US and the log in restrictions are in place. Do you see having to spam log in for, as you said up to an hour acceptable. The whole launch event had been a fiasco.

I don't blame them for the servers being busy but what I do blame them for is how it has been handled. I agree with them that it would be a bad idea to have 10s of servers at launch only for them to be abandoned months down the line but there should have been plenty of back up servers in a ready state not ordering some and waiting for 'the UPS man' to deliver them. And the queue system, well it's not a queue system. It might sound good on paper not letting queues last for hours but when the alternative is to have people 'spam clicking' for the login lottery is terrible. I would rather be in a queue of 5000 and wait 2 hours than have to 'spam click' for 30-60 minutes

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Originally Posted by KiLLxMExN0W

I would have agreed with you up until last night when I was kicked from the game mid mission. I tried for three hours solid to no avail to get back in but couldn't. I'm playing with a microsoft pad so I also have the advantage of spamming just one button but it didn't help last night! Anyway.. the point is we shouldn't have to wait to play. They allowed more characters to be created on the servers than the servers could handle and that's just stupid! End of story!

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Yes, last night was also the first time I ever had to endure a one hour spam, once I got the NA/EU servers to load. Including the time rebooting the client, mayhap it was an hour thirty. Wasn't pleasant, but I got in. I believe last night's issues were more prevalent than the other day's. In regards to your last post...I offer no opinion in this topic, but I have expressed my view points on the process in other topics.

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Originally Posted by Kal-El

I tried for 2 hours last night before giving up and an hour this morning with no luck.

I've been lucky for the most part having usually 30 mins of errors, maybe 1 hour on a bad day. But last night it was 2 hours of constant 0 pushing while watching some TV.

Don't be ignorant and think "It's working for me so it works for everyone".

I'm not hungry... Doesn't mean there aren't people starving in the world.

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Last night was an exceptional case for me as well, as stated above.

However, I'm not 'not hungry'. We are all hungry. I myself get the same errors as everyone. I just don't believe those who are persistent enough to go to five or ten hours of attempts and have nothing to gain for it. As you said, you typically get in after 30 mins of errors. So do I. At the same time as we do that, there are numerous posts claiming the 5-10 hour spans of being unable to login, and the ensuing name-calling and ridicules.

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Originally Posted by MimiruMiru

I can agree that some people are not persistent enough with trying to get into the game, but it's still ridiculously frustrating to sit in front of your computer for over an hour at a time just to log in. Though, I'm trying not to focus my efforts into complaining because this isn't a permanent thing. However, I had to work over labor day weekend, and when I came home I felt like playin' some FF. It took me an hour and 20 minutes to get into the game, but you better believe I got in. >:( I didn't do any NUM-0. I don't know what that is. I manually brought up the launcher, logged in, etc. etc. until I got in.

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I can perfectly understand your feelings as I have experienced as such. D:

And NUM-0 refers to the number pad 0 which acts as the confirm button. By spamming it, you do not need to move your mouse or anything to continually go from start menu -> character selection -> ok -> start menu -> character selection -> ok -> start menu etc.

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Originally Posted by Saccharin

Well you got in and that colours your opinion greatly. It's 1pm in the afternoon here in the UK, considered an off peak time, in the UK and the US and the log in restrictions are in place. Do you see having to spam log in for, as you said up to an hour acceptable. The whole launch event had been a fiasco.

I don't blame them for the servers being busy but what I do blame them for is how it has been handled. I agree with them that it would be a bad idea to have 10s of servers at launch only for them to be abandoned months down the line but there should have been plenty of back up servers in a ready state not ordering some and waiting for 'the UPS man' to deliver them. And the queue system, well it's not a queue system. It might sound good on paper not letting queues last for hours but when the alternative is to have people 'spam clicking' for the login lottery is terrible. I would rather be in a queue of 5000 and wait 2 hours than have to 'spam click' for 30-60 minutes

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Yes, I got in, but not without my share of troubles. Troubles which have been plaguing everyone. I'm not alone. I've had every issue everyone on this forum has had, from 3102 during beta to the login issues now. For the rest of your post:

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Originally Posted by whoopeeragon

This post seeks to merely point out the hypocrisy in a certain segment of the community's behaviour and attitude towards a similar problem for everyone

This post does not seek to imply a bias on/provide an opinion on:
- the manner at which SE has handled the process
- the length of period for which this has occurred and consequences
- the decisions and communication SE have had with the community
- the function of systems in place for the game
- anything which has not been explicitly stated in the post

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See other topics for discussions on how SE could have done better. There are plenty on the front page and the following 100 pages.

No, not an exaggeration. I've even 1017'd out of queues
http://i.imgur.com/QeX0Svs.jpg

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Originally Posted by whoopeeragon

snip

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lol, you're wrong. I have witnesses. Of course these login problems are happening!! It's not a massive group hallucination! What crazy pills are you taking?

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Originally Posted by MadMonk

No, not an exaggeration. I've even 1017'd out of queues
http://i.imgur.com/QeX0Svs.jpg

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Originally Posted by Namko

lol, you're wrong. I have witnesses. Of course these login problems are happening!! It's not a massive group hallucination! What crazy pills are you taking?

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You guys need to read my OP properly.

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Originally Posted by whoopeeragon

Like many others - no, like everyone - I have encountered difficulties logging into the game. I have had 1017, 3102, 90000, 2002, 5006 errors time and time again in the past week. I have had lobby errors, start button grayed out, 1017 before character selection, "Unable to update NA/EU list", and 1017 after getting into a queue. I get 90k errors in game, get booted to character selection screen, and have to sit the whole process again.

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It's the first sentence I typed.

You need to read my post properly, what's the name of those pills!? lol

Agree, it might happen but i find it hard to believe that people have been spamming for 10 hours. 1-2 hours maybe, but 10 hours?

Like the OP i have been able to get in after several tries.

As we speak i got in after many tries, and that was only 10 mins, but there are steps i take before hand. First the start button didn't come up, so i reset the client. Then the character screen didn't load up at the normally speed, so i kept resetting till it did. Then Eu/na servers didn't come up, so i reset till it did. once all those problems where sorted i started trying to load the game. First try i got the error, but i didn't reset the client i just went from the main screen, tried again, got put in a que, then Boom i was in.

It could be i'm lucky, but that method always helps for me so i would say try it and see :)

I alt-tabbed yesterday afternoon and the client crashed. I still haven't been able to get back in due to 1017....I've been trying every other hour or so for about 10 minutes at a time. This is getting ridiculous.

Why should people have to sit clicking on a log in screen for 10 minutes (MINIMUM) to get into their game???

Or those hundreds of people who have no accounts and can't play at all due to bad account systems.

Games broken, needs fixing.

I usually say a little prayer, count to 10 with my eyes closed, click the X button 3 times, hold my breath, spin round once clockwise in my chair and open my left eye first. All whilst wearing a tin foil hat and pink polka dot pyjamas. I swear, you gotta try this.

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Originally Posted by Namko

You need to read my post properly, what's the name of those pills!? lol

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I'm sorry. >__< Did not register the satire in the post. :( -feeds you donuts with morbol slime-

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Originally Posted by Gnarbiscuit

I alt-tabbed yesterday afternoon and the client crashed. I still haven't been able to get back in due to 1017....I've been trying every other hour or so for about 10 minutes at a time. This is getting ridiculous.

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Try maybe an hour at a time, not ten minutes every hour. If you really wanted to get into the game, you would do it.

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Originally Posted by kowala

Why should people have to sit clicking on a log in screen for 10 minutes (MINIMUM) to get into their game???

Or those hundreds of people who have no accounts and can't play at all due to bad account systems.

Games broken, needs fixing.

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Wrong topic; please refer to the first 100 pages of General Discussion.

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Originally Posted by Namko

I usually say a little prayer, count to 10 with my eyes closed, click the X button 3 times, hold my breath, spin round once clockwise in my chair and open my left eye first. All whilst wearing a tin foil hat and pink polka dot pyjamas. I swear, you gotta try this.

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I just got in after making a cup of tea, coincidence I think not!

Even though I got in all I said still stands.

So what I'm getting from you is until the experiences people have been saying happen to you, you just won't believe it and say they aren't being persistent. What about the people who are genuinely trying non-stop for much longer periods of time than you? You just discount them and call them liars? You don't seem to get just because the longest time you waited was one hour to get in means that would be the longest anyone would have to, and I'm talking trying straight, not coming back every so often to try. People are in different servers it's not all the same exact situation as you.

Your topic point was you never had to wait long to get in if you keep trying persistently and the longest you would likely wait was an hour. Well there are plenty of people who have been trying longer than that.

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Originally Posted by whoopeeragon

Try maybe an hour at a time, not ten minutes every hour. If you really wanted to get into the game, you would do it.

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Really? If I really wanted to get in I would? Oh thanks! I didn't know that. Hold up, let me adjust my methods because I think I really want to get in. Your insight has been invaluable.

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Originally Posted by Saccharin

I just got in after making a cup of tea, coincidence I think not!

Even though I got in all I said still stands.

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Thank you for proving the point of my topic. That you will eventually get in. No matter your circumstances.

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Originally Posted by Mikes

So what I'm getting from you is until the experiences people have been saying happen to you, you just won't believe it and say they aren't being persistent. What about the people who are genuinely trying non-stop for much longer periods of time than you? You just discount them and call them liars? You don't seem to get just because the longest time you waited was one hour to get in means that would be the longest anyone would have to, and I'm talking trying straight, not coming back every so often to try. People are in different servers it's not all the same exact situation as you.

Your topic point was you never had to wait long to get in if you keep trying persistently and the longest you would likely wait was an hour. Well there are plenty of people who have been trying longer than that.

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Of course. Ten hours of constant pressing to get in sounds legit. o_O I'm starting to think you're not reading any of my posts properly.

I doubt people genuinely will be pressing the login button continuously over a period of more than two-three hours at a time. Anyone who does will have superhuman attention spans, so yes, anyone who claims as such, I am calling them a liar, or you should see a doctor and realign your priorities. The longest I waited was an hour and a half, with breaks in between to read forums, do some homework, feed my dog, do some toilet business. Are you trying to suggest to me that people who have continuously, straight zerged the login button for more than two hours, cannot get in? When everyone is in the same boat, and yet people can log in when the floodgates are lifted for that short amount of time, but they somehow 'always' miss out?

I have characters on Hyperion and Excalibur and Ultros, so I would think I know about 'different' servers. If you also want to argue differences, I'm also registering a constant 250+ ms ping to NA servers from my side of the world, so during peak times in that data center, I have a small disadvantage in acquiring a faster connection. I'm quite aware of all the differences people have.

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Originally Posted by Gnarbiscuit

Really? If I really wanted to get in I would? Oh thanks! I didn't know that. Hold up, let me adjust my methods because I think I really want to get in. Your insight has been invaluable.

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"I keep trying to get Chicken McNuggets at 10:30am every day, but they're never ready!"

http://www.youtube.com/watch?v=LF0IhyAasWw

I like you Whoopeeragon. It is true, you can get in if you spam enough. Truthfully if it's the NA/EU unable to obtain list, then it's always longer. Everyone needs to detach from this a little bit, get perspective, it is only a game. I share the frustration but SE have insinuated a compensation offer and the rest is under the bridge (as in your small print)

My login times vary from instant to two minutes in early day to around 10-15 minutes on avarage in the evenings/nights. I felt like sharing this with you all.

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Originally Posted by whoopeeragon

"I keep trying to get Chicken McNuggets at 10:30am every day, but they're never ready!"

http://www.youtube.com/watch?v=LF0IhyAasWw

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Seems more relevant to bashing the login button for an hour instead of trying back at different points throughout the day.

First you say "Try maybe an hour at a time, not ten minutes every hour. If you really wanted to get into the game, you would do it." Then to people who actually try longer than that, over an hour or more are superhuman or liars. I guess these people too did not want in enough.

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Originally Posted by Mikes

First you say "Try maybe an hour at a time, not ten minutes every hour. If you really wanted to get into the game, you would do it." Then to people who actually try longer than that, over an hour or more are superhuman or liars. I guess these people too did not want in enough.

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Wow, talk about all my posts going over your head.

Let me break it down into simple situations for you.

Someone trying to login for 10 minutes at a time and not getting in: likely.
Someone trying for one hour and not getting in: likely but chances are less.
Someone trying for two hours and not getting in: unlikely but possible.
Someone trying for ten hours and not getting in: now you're bullshitting me.

If you are going three+ hours without even having gotten into a queue or into the game with constantly mashing to get in, then I call you a liar. Everything's black or white to you, isn't it.

I AM speaking to 2-3 hours consistently. It's not hard to do when you have multiple monitors, but everything you been saying is that it's impossible to take that long.