Instanced Raid Congestion

Hi everyone :) I have a couple of messages from Yoshi-P in regards to some comments on the Japan side where players have been discussing congestion issues with instanced raid content.

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Originally Posted by Naoki_Yoshida

Hi, this is Yoshida, the producer/director.

I apologize for any inconvenience caused by the overcrowding of instanced raids.

We were investigating this issue based on the entry and exit logs from the weekend, but as we were observing the instancing, we discovered a bug in which 2-3 instances are claimed although nobody entered them. We are currently focusing our efforts on determining a cause for this issue and we will notify you of any updates.

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Originally Posted by Naoki_Yoshida

Hi, this is Yoshida, the producer/director.

I apologize for any inconvenience caused by the overcrowding of instanced raids.

We are looking into developing a back-up plan in patch 1.21a for downed servers related to job quest instances. Also, we are investigating the bug in which empty instances are being claimed and we think that increasing the number of slots for instances will only lead to possible confusion as to what the problem may be.

We are looking into increasing the number of instances, so once we determine the congestion situation following the mergers, fix the instance claim bug, and observe the stability for a while, we will come up with a final decision.

In terms of the server load for each server, the current loads are lighter than they were at the time of the initial release, so the downed servers and instance claiming bug are not simply caused by server overload. My guess is that some sort of newly implemented content is destroying the server memory.

Our priority is to solve these issues and recover stability, so please bear with us for a while.

I would like to apologize again for any inconvenience.

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Congestion. A word long forgotten in this game :S

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Originally Posted by Avraym

Congestion. A word long forgotten in this game :S

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It feels like release time all over again <3 (minus the awful design)

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Originally Posted by Avraym

Congestion. A word long forgotten in this game :S

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lul Avraym...so witty u...

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Originally Posted by Matsume

lul Avraym...so witty u...

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Well it is! Personally I would be grateful to see the game bursting with life again. Whilst the game has come so far its population is but a spark of its former flame. But I remain confident that the flame will be ignited in the coming months and we will see that swell in numbers again.

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Originally Posted by Avraym

Well it is! Personally I would be grateful to see the game bursting with life again. Whilst the game has come so far its population is but a spark of its former flame. But I remain confident that the flame will be ignited in the coming months and we will see that swell in numbers again.

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A meager flame needs but a breath of life to become a forest fire!

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Originally Posted by Avraym

Congestion. A word long forgotten in this game :S

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Not if you are trying to get into the Vale at 10-11pm... in which the above problem occurs almost every night...

With the maintenance that occurred this morning, we have implemented countermeasures for the congestion issues of Aurum Vale and Cutter’s Cry.

Yoshi-P mentioned this in his comment the other day, but he wanted to prioritize the stability of the servers first and afterwards is planning to make a final decision about increasing the number of instances.

Now if you would fix people Being forced to disconnect at the same time in the instances during key fights. This just happened minutes ago.

Miser's Mistress: Two players, Our WHM and one of our MNKs. The players live in different states and are on different ISPs.

Both kicked out of game at the same time. We lost thanks to this stupid crap.

server merges for greater customer experience. amirite??

We had an entire instance crash on Aegis. Finally was able to log in after getting booted out of Cutters and must have been 6 PTs there. LOL Took about 10 minutes to reenter but REALLY would have sucked if we had been winning. OH! Interesting fact on this, one of our players was on over in Japan so wasn't just a US thing either. Actually, were quite a few fussing outside once we all could log back in.

We have another update to share with you.

With last week’s maintenance, we were able to resolve issue with some of Aurum Vale's instances being claimed even though no one was inside of it. Cutter’s Cry is still being affected by this issue but we plan on having a fix soon.

We are also aware of the lag inside of instanced raids and we will be taking action on this issue. We will let you know as soon as we have any updates!

Thank you for your patience. :)

Greetings everyone! I have some more follow-up information from Yoshi-P regarding congestion and lag in instanced raids and Ul'dah.

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Originally Posted by Naoki_Yoshida

Producer/Director Yoshida here returning to the front lines after fighting against the flu.

Currently, a part of the development and operations team is focused on eliminating the issues with lag in Ul’dah and instanced raids as well as content congestion, prioritizing this work higher than patch 1.22. I deeply apologize for any inconveniences these issues are causing.

Also, in regards to the instanced raid occupancy issue, we have setup a timer on the outside of the instanced raids, and when the timer fulfills certain requirements, the specifications force cancel occupancy. Due to this, there are some instances where the instance numbers will still be reduced even though there are zero players occupying them.

Currently in order to resolve the above issues as well as eliminate the high amount of lag in instanced raids, we will not only be performing system adjustments, but we will also be addressing some underlying things such as server strengthening, so we ask for and appreciate your continued patience.

We are currently working with all our power to resolve these things to make it in time by the weekend peak time.

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Thanks for the update Rukkirii/Camate/Yoshi. Keep up the good work.

Every time I turn around Yoshi is sick; I'm terrified this dude is going to drop dead or something. Maybe he doesn't wash his hands enough?

Don't make me start a "Wash your hands Yoshi-P" thread!

Thank you to all the devs working hard to fix problems that I know they didn't expect and are stressed over even more than any of us could possibly be. Hang in there; it is appreciated.

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Originally Posted by Riaayo

Every time I turn around Yoshi is sick; I'm terrified this dude is going to drop dead or something. Maybe he doesn't wash his hands enough?

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I no longer pay attention to that. I've come to the conclusion Yoshi is just a person who gets the flu or gets sick a lot. People like that do exist. =p

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Originally Posted by Camate

Greetings everyone! I have some more follow-up information from Yoshi-P regarding congestion and lag in instanced raids and Ul'dah.

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Producer/Director Yoshida here returning to the front lines after fighting against the flu.

Currently, a part of the development and operations team is focused on eliminating the issues with lag in Ul’dah and instanced raids as well as content congestion, prioritizing this work higher than patch 1.22. I deeply apologize for any inconveniences these issues are causing.

Also, in regards to the instanced raid occupancy issue, we have setup a timer on the outside of the instanced raids, and when the timer fulfills certain requirements, the specifications force cancel occupancy. Due to this, there are some instances where the instance numbers will still be reduced even though there are zero players occupying them.

Currently in order to resolve the above issues as well as eliminate the high amount of lag in instanced raids, we will not only be performing system adjustments, but we will also be addressing some underlying things such as server strengthening, so we ask for and appreciate your continued patience.

We are currently working with all our power to resolve these things to make it in time by the weekend peak time.

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Damn, these long hours must be really getting to Yoshi, hope things don't get you any more sick, we really appreciate the work you are doing and thanks for the info, keep fighting Yoshi, we need you!

Increase drop rate and put the reentry to once 8 hr or something like GL, problem solved...
Is there really any reason to do same content 10 times a day and maybe get 1 drop (except that there is nothing else to do)?

Yes, limiting your entry times gives you more things to do...

"Ok, did AV, CC, DH, see you guys tommarow!"

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Originally Posted by Riaayo

Every time I turn around Yoshi is sick; I'm terrified this dude is going to drop dead or something. Maybe he doesn't wash his hands enough?

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It's a sign of not enough sleep and stress.

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Originally Posted by Halvaard_Vidan

Yes, limiting your entry times gives you more things to do...

"Ok, did AV, CC, DH, see you guys tommarow!"

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The point is there should be enough content without resort to brainless repeat same thing over and over and over and over and over and over and over and over and over and over again (we do 10 run everyday, so we can calculate # of boss chest since last DL drop easily by (# of days) * 50).