GM ticket to replace accidental poetic purchase

Hi guys so long story short 3 days ago I accidently Hey 7spent 825 poetics on the DRG chest when I ment to spend it on the legs. So like an hour after the purchase I sent in a support ticket And got a response pretty quickly telling me too discard the chest and then send in some info which I did and got a reply saying all that\\'s left is to wait for confirmation that I dropped the chest and then I\\'d get my legs in the mail. That was 2 days ago 55 im wondering if any of you have had a similar experience and how long did it take u to receive your item??
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I did once and had the new item within the hour. Now keep in mind you can never do this again and it counts as your one time replacement item.

I did this when I accidentally bought the wrong primal weapon. It took almost two months to resolve it.

I did this once when I accidentally bought the caster earrings insted of healing (I had already upgraded my soldiery earrings to ilvl 110)
Sent in a ticket and they replaced it for me within an hour

Check before you purchase.... The before-purchase confirmation is there for a reason. >->

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Originally Posted by LionKing

Check before you purchase.... The before-purchase confirmation is there for a reason. >->

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Don't you think your answer is uncalled for, OP asked for advice, not you making snide remarks.

On the topic of item restoration, I sent in a ticket and had the request to delete my item after a day, deleted said item and waited another day for my new item to arrive in moogle mail if u didn't remember wrongly.

I had a 2nd encounter, but the gms refused to do anything about it.

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Originally Posted by SooChe

I had a 2nd encounter, but the gms refused to do anything about it.

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Absolutely not. This is a one time replacement, and is for the lifetime of your account. It actually gets marked in your account information that they have, that you have previously used your one-time replacement.

hope this clears it up a bit.

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Originally Posted by tocsin

Absolutely not. This is a one time replacement, and is for the lifetime of your account. It actually gets marked in your account information that they have, that you have previously used your one-time replacement.

hope this clears it up a bit.

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Yup. Ever since I found out that it is a one time only thing, I've been saving it for an emergency.

I'd just keep waiting. I've had friend turn in a ticket for the same reason before, and it took them 3-4 days to get the replacement.

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Originally Posted by SooChe

I had a 2nd encounter, but the gms refused to do anything about it.

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Uncalled or not, that should teach you not to make hastu decision. Be glad that we still have one chance replacing option. And here you even ask for the second chance? When you buy things, like seriously why you have to rush? It is not like a limited edition or while stock lasts item only, you know? Also there is a prompt text to confirm your purchase again,too bad if you rush through it, then you have to face consequences.

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Originally Posted by LionKing

Uncalled or not, that should teach you not to make hastu decision. Be glad that we still have one chance replacing option. And here you even ask for the second chance? When you buy things, like seriously why you have to rush? It is not like a limited edition or while stock lasts item only, you know? Also there is a prompt text to confirm your purchase again,too bad if you rush through it, then you have to face consequences.

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You're not SE, so you really shouldn't speak like you are.

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Originally Posted by Lori

You're not SE, so you really shouldn't speak like you are.

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Stop defending not paying attention.

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Originally Posted by LionKing

Uncalled or not, that should teach you not to make hastu decision. Be glad that we still have one chance replacing option. And here you even ask for the second chance? When you buy things, like seriously why you have to rush? It is not like a limited edition or while stock lasts item only, you know? Also there is a prompt text to confirm your purchase again,too bad if you rush through it, then you have to face consequences.

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Honestly I think the self imposed consequences speak enough for themselves more than your nagging, they already understand that they've been too hasty, they're probably not going to be as in a rush in the future. You gotta make some mistakes to learn from them, and I'm sure they realize how to handle things in the future already. "They have to face consequences" is kind of redundant considering... they already are!

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Originally Posted by Wobble

I did once and had the new item within the hour. Now keep in mind you can never do this again and it counts as your one time replacement item.

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Ya reason why i would not waste it on something you could just wait to get again. Sadly it not worth wasting your one time replacement.

Still puzzled why people are still mis-purchasing things though.

SE made a QoL improvement by having a prompt to warn you about buying things not equip-able by your current class/job which is a suggestion by the player base...

They could do away with the problem entirely if they just did like other games and let you have a short sell back period in case you somehow manage to miss all the warnings and confirmations that you're about to buy the wrong item. Not to defend bad decision making, of course, but it's a QoL feature that should be standard in games like this by now.

Don't waste it on something as cyclical as token gear. Whatever you wanted will be outdated soon enough, presuming you don't get it before then. Save the gear restore for something that really matters, like accidentally throwing away a zodiac weapon.

Let make this service a payment one, and I am sure the number of wrong purchases will drop by 2 orders.

Soldiery?
them are dropping as rain and if I made a mistake I just will purchase the correct thing a little later.

Poetics?
after I ran a full week for the piece I want, I find almost impossible make a wrong purchase.

the one time replacement or reimplement is used only ONCE on the LIFETIME of your account, it is mainly meant to be used to counter hacking or someone logging into your account and deleting everything off your character.

i hate to sound mean but it is truly your own fault for buying something you cannot use, you are now stuck with it until you can trade it for seals or use it with the dragoon class,

when you buy something from the poetic shop you cannot use you get TWO warnings stating that you are buying something you cannot use, these were implemented to stop what you have done, the accidental purchasing.

if you do use your one time resore on something that can take 2 weeks (or one if the cap is removed in 2.5) seems a bit foolish to be honest when it can be saved for the loss ofitems gil, and even the loss of cash shop items (which you can delete) or even the ceremony of eternal bonding when it broke (it cost people the $40 bangles)


so as i said, there are two warnings, please next time pay attention to them they are there for a reason, as for your poetics your going to have to re-cap them to get the chest piece you originally intended for.

Going to have to echo the others here. That was the item you wanted. You told the game twice that it was the item you wanted. Using a one-time item restore for something that doesn't take that much time to get again is the third choice you're likely to regret.

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Originally Posted by psycho4r5

Hi guys so long story short 3 days ago I accidently Hey 7spent 825 poetics on the DRG chest when I ment to spend it on the legs.
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Were you never gonna need the Chest armor? Seems kinda silly to waste your freebie on that if so. I accidentally bought a BLM piece once when I meant to get the healer gear but I just said oh well. I don't ever play BLM anymore but I figured one day I'll actually lose out on something I really need...just my two gil anyways.

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Originally Posted by psycho4r5

Hi guys so long story short 3 days ago I accidently Hey 7spent 825 poetics on the DRG chest when I ment to spend it on the legs. So like an hour after the purchase I sent in a support ticket And got a response pretty quickly telling me too discard the chest and then send in some info which I did and got a reply saying all that\\'s left is to wait for confirmation that I dropped the chest and then I\\'d get my legs in the mail. That was 2 days ago 55 im wondering if any of you have had a similar experience and how long did it take u to receive your item??
=

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Both legs and chest for DRG are BiS. Also the legs are the better purchase to upgrade first due to them being det+crit over the Astrum crit + skill speed. Also DRG Dreadwyrm legs are a turn 13 drop, Chest from turn 11.
499 acc with your present gear, if you doing turn 9, use acc food ^_^

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Originally Posted by LionKing

Uncalled or not, that should teach you not to make hastu decision. Be glad that we still have one chance replacing option. And here you even ask for the second chance? When you buy things, like seriously why you have to rush? It is not like a limited edition or while stock lasts item only, you know? Also there is a prompt text to confirm your purchase again,too bad if you rush through it, then you have to face consequences.

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Hastu... what is this hastu?

Looks like someone made a "hasty" decision to not proof read their writing before submitting, can't get a GM to fix that you know.

The mistaken purchase of an item doesn't sound like something the one time item restore would normally cover or would be used for, so I'm a little surprised they allow this.

Nonetheless, given that players can play MMOs on the same account for many years limiting item restore to only once per account is too strict in my opinion. Some other MMOs don't offer item restore at all, but one MMO in particular - which FFXIV has drawn some inspiration from - allows players to request it through an automated process every 30 days. (That MMO operator also keeps deleted characters that have reached level 50 or higher indefinitely so players can always restore them, no matter how long the account is inactive).

In fact, if Square Enix wanted to make some money, they could offer item restores as an account service in the Mog Station...

https://pbs.twimg.com/media/B7uikjHCUAAw-5f.jpg

Time to level DRG. or use your one time replacement on something like this.

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Originally Posted by Kaes

snap

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i would strongly disagree with this in games like the censored one is *cough*, the way they replace anytime is by giving you an exact replica, with damages done to the in game market nor currency of in game goods, this allowed people to earl a lot of in game currency using real world money, if SE were to implement this, lets say it was sold on the market for 1000000 gil with a 5% tax, they would have to take the 95,0000 off the player's character as well as add 50,000 into the econamy of the game, not only could this be abused by those who buy things off the market trolling by taking the item off the player who bought it (turning the market bored into a minefield) but could also be used to heavily troll crafters who when crafting an item would have to have there characters rolled back to before they crafted it in the name of fairness.

the system itself would cause far more issues if it was to be used more freely and thus limiting it to once per character keeps things both fair for everyone and fair for those who do mess up.

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Originally Posted by CrystalRainbow

Time to level DRG. or use your one time replacement on something like this.

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OP has dragoon leveled and intended to buy a dragoon piece. Which is why this whole thing doesn't even make a whole lot of sense. The body and legs aren't even close to each other on the list. And you were likely going to buy both eventually anyways. Not sure what the big deal was.

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Originally Posted by CrystalRainbow

Time to level DRG. or use your one time replacement on something like this.

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Or you could note that their "main class" on forum profile is Lancer lvl 50.

But agree, using one time use on this is a waste, but their mistake ^_^