Originally Posted by
Spellbinder
Well, I'd like to think that the community team, as well as the localization team, is constantly working on various tasks and assignments in addition to the live letters.
I sincerely doubt those letters are scripted, and it takes time to transcribe a 150 minute video, select the portions deemed most valuable, have them translated into three languages (English, French, and German), and then have them proof-read to ensure there are as few mistakes as possible. (Because god knows everyone and their uncle will sift through any information given with a fine tooth comb.)
It takes time to get things done, and while two weeks is a bit long, I think its reasonable considering all they have to prioritize. If anything, assuming they're aware of the time required, I'd say the scheduling of the live letter with consideration for time required to translate is lacking.