5 hour emergency maintenance with 10 minutes notice...

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Originally Posted by Mur4masa

Just out of curiosity I want to know where people keep getting that number from? You arent the only one that says FFXIV has around 1m+ subs.

When they released numbers some months ago, they said it was 600k active subs. I'm assuming its less than that now.

On topic: Boo maint, boo.

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1.8million was cited in a recent interview... Someone else can provide the link as I have forgotten where it was.
That's for accounts though, and not necessarily active subs.

Its on the loadstone right on the front page, says 1.8 million players.

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Originally Posted by Mur4masa

Just out of curiosity I want to know where people keep getting that number from? You arent the only one that says FFXIV has around 1m+ subs.

When they released numbers some months ago, they said it was 600k active subs. I'm assuming its less than that now.

On topic: Boo maint, boo.

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Last one I read was november which is here and that was 1.5mil They had released a number recently though
http://www.eurogamer.net/articles/20...back-to-profit

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Originally Posted by lancia12

Why is being frustrated about the absurd amount of downtime make paying customers kids? And as far as entitled...your damn straight. If I pay for a service, I expect a service. This game has been down 25 hours since I joined less than a week ago. That is excessive and absurd. We all understand that there will be downtime. But the frequency is off the chart. That is what people are complaining about. It's not like people are complaining about the single 2 hour window this has been down this week and everything has been flawless in between. I have personally experienced stability problems, 90k errors, huge queues, all things you would expect from a launch week.

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Quoting your previous "timetable":

Feb 26 - 5 hours <-- emergency maint, actual downtime 2 hours
Feb 25 - 3 hours <-- regular, downtime little over 2 hours
Feb 21 - 3 hours <-- emergency Maint, downtime 3 hours
Feb 20 - 2 hours <-- Forum Maint
Feb 20 - 10 hours <-- announced, actual downtime 8.5 hours
Feb 19 - 2 hours <-- Forum Maint

So, your 25 hours are actually ~16 hours.
I'm not saying that this is not a lot, but PS4 beta started and preperations for patch 2.2 are undergoing, so this doesn't represent the past few months.

Why not just assume that they are not doing these maintenance to bother us, but because they think they have to be done? It's like people feel personally attacked by them, or like SE is intentionally stealing playtime from people as if they would gain anything from it. I'm sure if it was up to them they would rather not do these things and have everybody go home on time and have happy players 24/7.
All this energy wasted to complain about something so "little". Tsk. (I don't mean you in particular.)

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Originally Posted by Mjollnir

Off topic, this has bugged me for a while. It stated matching for DF by Group, yet as a Sargatanasian, I have DF'd with Balmungers who are in the other group. Methinks it's actually done by datacentre, rather than group.

Please do continue with the exciting on topic comments now. :)

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They changed the groups a few times after that initial post there, and when they added the datacentres those basically replaced the "groups". So yea, now it's done by datacentres.

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Originally Posted by Mur4masa

Just out of curiosity I want to know where people keep getting that number from? You arent the only one that says FFXIV has around 1m+ subs.

When they released numbers some months ago, they said it was 600k active subs. I'm assuming its less than that now.

On topic: Boo maint, boo.

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It is currently 1.8 Mil players. Let aside that the official Site has it labeled with that number, you wonder where people get those numbers from? I wonder where you get 600k from...

My Source: click

Interview with Yoshi from this Month and just the quote you are interested in:

"The numbers are pretty impressive: a total of 1.8 million players, who've made 6.71 million characters, and played for over 400 million hours' (about 1.57 million years) worth of gameplay time."

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Originally Posted by Mjollnir

Off topic, this has bugged me for a while. It stated matching for DF by Group, yet as a Sargatanasian, I have DF'd with Balmungers who are in the other group. Methinks it's actually done by datacentre, rather than group.

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It is quite possible they shifted groups around or made them all by datacenter. I just can't find any followup for it on Lodestone or the hotfixes.

The new named groups or (virtual datacenters) were to initially fix the login server congestion, its possible they tied the instance server grouping with them as well.

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Originally Posted by Hvinire

Hello,

We'd like to take a moment to explain a bit about why we announce the Hotfix details at the timing that we do.

The reason we announce details during maintenance, or directly after, is because the maintenance are often focused on fixing bugs. As you can imagine, there are some bugs that we do not want people utilizing and therefore do not want to announce them ahead of time. Due to this, our rule is that we do not announce the content of these types of maintenance until it takes place.

On the other hand, when there is a large scale patch like patch 2.1, we release the information ahead of time and we will be doing the same for patch 2.2.

However, even for these large scale patches, if there are bug fixes that occur at the same time for such things as changes to item buyback prices, or other things related to the economy, we will not be announcing this beforehand and it will be released after the maintenance takes place.

Moving forward we will be looking into ways to improve aspects, but currently we will be announcing patch and Hotfix content based on the above policy.

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Can we get information on what this emergency maintenance was for, and is going to fix, exactly? I think a lot of customers would appreciate more transparency from your team about these things.

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Originally Posted by ufufu

Can we get information on what this emergency maintenance was for, and is going to fix, exactly? I think a lot of customers would appreciate more transparency from your team about these things.

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They likely will after the Japanese Maintenance is finished.

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Originally Posted by ReplicaX

It is quite possible they shifted groups around or made them all by datacenter. I just can't find any followup for it on Lodestone or the hotfixes.

The new named groups or (virtual datacenters) were to initially fix the login server congestion, its possible they tied the instance server grouping with them as well.

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See http://forum.square-enix.com/ffxiv/t...=1#post1906218

New groupings from 2.1.

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Originally Posted by yexie

I'm not saying that this is not a lot, but PS4 beta started and preperations for patch 2.2 are undergoing, so this doesn't represent the past few months.

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Don't forget the game was just released on Steam. I'm sure that brought a mini flood of new players.

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Originally Posted by Nero

"The numbers are pretty impressive: a total of 1.8 million players, who've made 6.71 million characters, and played for over 400 million hours' (about 1.57 million years) worth of gameplay time."[/I]

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Perhaps you just need to learn to read between the lines. 1.8 million active players is nowhere near accurate as that number is their approximate total sales to date. This statement is nothing more than misleading info that makes the game look more popular than it really is. You know, positive publicity and all that, self induced.

Reference to SE's boasting that XIV surpassed XI's subscriber numbers by passing 600,000 concurrent subscribers, I am curious why they would not have announced other milestones. Such as.... 1,000,000 "concurrent" subscribers, then 1,500,000. In any case, you can keep taking media reports at face value if you'd like of course, but the truth is far from what people are told. Marketing words, nothing more.

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Originally Posted by Derceto

Perhaps you just need to learn to read between the lines. 1.8 million active players is nowhere near accurate as that number is their approximate total sales to date. This statement is nothing more than misleading info that makes the game look more popular than it really is. You know, positive publicity and all that, self induced.

Reference to SE's boasting that XIV surpassed XI's subscriber numbers by passing 600,000 concurrent subscribers, I am curious why they would not have announced other milestones. Such as.... 1,000,000 "concurrent" subscribers, then 1,500,000. In any case, you can keep taking media reports at face value if you'd like of course, but the truth is far from what people are told. Marketing words, nothing more.

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They have noted other milestones in other Interviews.

hey guys lets whine about necessary maintenance to keep the game running in prime condition

that way they will stop doing so much maintenance and then we can play a game that doesn't work and complain about how we aren't getting our moneys worth and how they should fix all the problems in the game at the snap of our fingers :rolleyes:

I have an acute case of Trolliosis. Give me a fix... oh wait. Too late.

Its an MMO, big patches usually result in extr downtime in the week or two following. 2.16 made alot of changes and created some problems so we have some extra emergency maint this week. In a week or so everything will be back to normal with nearly no server down time, and the process will repeat again at 2.2, 2.25, 2.3....

Those who started playing 1 week ago talk about its all that happens because they only playing 1 week, a time which started right after a major patch. They are still in their "free" play time that came with the game and are not even truly playing to play yet and QQ as if they had paid for 6months and not been able to play at all..

Not that I like the extra downtime, but lets get real, it happens anytime major changes happen because the amount of code and how much things interact in ways one would never expect lets things get past internal testing and makes it to live and they need to fix things ASAP. sometimes it reverting a change (see issues in coil with 2.16) and sometimes it is making new bug fixes, and sometimes its protecting sensitive data (game or personal) that needed emergency no notice downtime. This happens in every MMO I have ever played (some have it much worse then XIV, some less so), and it is something I expect will be present in every MMO I play in the future.

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Originally Posted by Nero

Snip

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They sold 1.8m copies off the game and said they had 600k active subs.

http://www.dualshockers.com/2013/11/...g-subscribers/

That's one of the links, I actually first read it on another website. Still looking for it, it was on their facebook page.

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Originally Posted by Kamahil

http://i.imgur.com/u7HMS5r.gif

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That butter looks like a sad creeper.

Which one are you?

Poster 1: "I'm right! You're wrong cause I said so!"
Poster 2: "You're not right, I'm right!"
Poster 3: "None of you are right. I have no opinion"
Poster 4: "I'm an IT Professional! hurrdurr!"
Poster 5: "I'm the voice of raisins! I mean reason!"
Poster 6: "Oh look! A unicorn!"

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Originally Posted by Delorean

hey guys lets whine about necessary maintenance to keep the game running in prime condition

that way they will stop doing so much maintenance and then we can play a game that doesn't work and complain about how we aren't getting our moneys worth and how they should fix all the problems in the game at the snap of our fingers :rolleyes:

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Could not agree more. Id hate to be an mmo developer, you honestly cant please everyone. But youre right. When the controller bug was happening last week, people were like "this is unacceptable, they need to fix this NOW". but if they did it right then, people who scheduled raids that day would be upset. i think a half hour wouldve been a bit nicer or even an hour of notice so that raid teams could plan around it instead of being taken by surprise, but in the end, its a game, we will live. not the end of the world if we dont raid this day or that, or even if we miss an entire week. it happens. the game was unplayable on our raid night this past monday. i welcome the maintenance if it makes the game work.

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Originally Posted by Mur4masa

They sold 1.8m copies off the game and said they had 600k active subs.

http://www.dualshockers.com/2013/11/...g-subscribers/

That's one of the links, I actually first read it on another website. Still looking for it, it was on their facebook page.

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Yeah, i've seen that, but note that it is from early November 2013, so basically 4 full Months ago.



This one is from 2 weeks ago: click

"And with nearly two million active subscribers, you won’t find yourself wanting for company, either. Enjoy!"

Another recent one: click

" Since then, the game boasts a healthy 1.8 million active subscribers."

We can argue back and forth if that is total sales or actual active subs, or if they just say "active subs" out of the blue, so i hope SE does the same they did in XI and do a yearly Census, which will include the actual official numbers. Not to mention SE is "back into blacks" thanks to XIV and i am not sure, if that would have been possible with just "total sales" and 600k subs. But yeah.. lets just wait for official numbers.

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Originally Posted by Nero

Snip

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That 1.8m number is just fishy. When they released the 600k active subs number the front page still said "1.8m players" I know just from being on different servers and watching entire fcs/ls go. You can feel the difference between when it first released (when I'd say it was easily over 600k people playing) and now.

I just don't see how they went from selling 1.8m copies to coincidentally having 1.8m subs

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Originally Posted by Lucke

Which one are you?

Poster 1: "I'm right! You're wrong cause I said so!"
Poster 2: "You're not right, I'm right!"
Poster 3: "None of you are right. I have no opinion"
Poster 4: "I'm an IT Professional! hurrdurr!"
Poster 5: "I'm the voice of raisins! I mean reason!"
Poster 6: "Oh look! A unicorn!"

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Poster 7: "If people would stop being so damn militant and confrontational maybe they'd actually convince people who don't already share their point of view the benefits of their opinion."

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Originally Posted by Nero

Not to mention SE is "back into blacks" thanks to XIV and i am not sure, if that would have been possible with just "total sales" and 600k subs. But yeah.. lets just wait for official numbers.

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You gotta read in between the lines on those financial reports. It's unbelievable the amount of flexibility the government gives companies when it comes to reporting their quarterly financial results. They have to disclose if the reports are GAAP or Non GAAP:

Non GAAP - Gross reports (before taxes, interest, blah, blah, blah)
GAAP - Net reports (the actual walk away profit/loss when everything is said and done)

Black in Non GAAP doesn't mean you're making any money. You're likely still bleeding revenue especially if your margin is razor thin.

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Originally Posted by Masekase_Hurricane

They have noted other milestones in other Interviews.

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It's all in the wording. "1.8 Million Players! Buy Now!" on the game's main page is very vague, as are all the cited sources of the game's popularity. Not to mention, it's been there for how long with no change?

Sources merely claim X number of players, accounts or sales. Nobody has disclosed directly, and indisputably, the number of concurrent subs. Technically, they are not lying, but we all know they are wording things for positive publicity and nothing more. We all know that it's sustained subscribers that determine an MMO's degree of success, and SE is grasping at straws for any positive publicity they can manage for this game. We'll see in 3 more months if it's still "1.8 Million Players! Buy Now!" I guess. lol

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Originally Posted by Derceto

It's all in the wording. "1.8 Million Players! Buy Now!" on the game's main page is very vague, as are all the cited sources of the game's popularity. Not to mention, it's been there for how long with no change?

Sources merely claim X number of players, accounts or sales. Nobody has disclosed directly, and indisputably, the number of concurrent subs. Technically, they are not lying, but we all know they are wording things for positive publicity and nothing more. We all know that it's sustained subscribers that determine an MMO's degree of success, and SE is grasping at straws for any positive publicity they can manage for this game. We'll see in 3 more months if it's still "1.8 Million Players! Buy Now!" I guess. lol

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True all I go by is people I see in the game and to me it still feels busy.

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Originally Posted by Nekodar

See http://forum.square-enix.com/ffxiv/t...=1#post1906218

New groupings from 2.1.

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I know Neko, as it only makes sense. However, ppl still doubted this in my previous posts because it didn't specifically mention "instance servers" and "NA/EU no longer being pooled with JPN Datacenter". Why I posted the Sept 3rd topic as it specifically mentions both. All they want to do is argue instead of looking at Lodestone Topics themselves.

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Originally Posted by dcdistro

Please SE get what ever you keep breaking fixed, this has been going on 2-3 times a week since beta and still has not been fixed... I love this game but even my friends are getting fed up and starting to leave... 20-30 people just stop playing every week and those are numbers just from our free company. With numbers like this this game will be dead in about a year. Its just inviting bad publicity and reviews..

http://na.finalfantasyxiv.com/lodestone/news/category/2

go ahead scroll through the pages add them all up since the start... all 177 posts.. say only 90 of them are/were actual maintenances... that is about 3 maintenance a week..

yes the 20-30 people who quit the game are not just due to maintenance, its lack of economy, lack of content, dungeon lock outs and they are already skinning dunegeons before creating new zones and creating new dungeons... here slap a .

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Your FC sounds like a daycare for 3 year olds

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Originally Posted by Nekodar

The actual groups were changed in 2.1.

http://na.finalfantasyxiv.com/lodest...7af43f3c43828a

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Missed that, thanks!

best mmo incoming:
http://www.youtube.com/watch?v=CPrwIVGifd4

So, what did this maintenance actually fix? I can't find notes.

I've noticed that selling things on MB defaults to Confirm again and the PS3 doesn't have the annoying mouse cursor. What else?

There is a Hot Fix thread that they use to post updates. The one thread contains all the hot fix details and the thread title is updated whenever there is a new one. I can be found in Forum Top > English Forums > Bug Reports > Fixed.

Link

Or if lazy simply expand below.

FINAL FANTASY XIV: A Realm Reborn Hot Fixes (Feb. 26)
The following issues have been addressed.

•The servers would crash under certain circumstances.
•The Manor Sentry does not disappear after its HP reaches zero in the last encounter of Haukke Manor (Hard).
•Character movement lags considerably and/or actions take an unusual amount of time to trigger in certain instances. (PlayStation®3 version only)
•Character movement and controls are unresponsive for a brief period after interacting with NPCs or viewing event cutscenes.
•The graphics in certain cutscenes during the quest “The Rise and Fall of Gentlemen” do not display properly.
•Characters appear to float in the air momentarily after dismounting.
•Transferring an item to a retainer will sometimes result in the icon of the transferred item remaining in the player’s inventory instead of disappearing.
•When placing an item for sale in the marketplace, the initial cursor position is on the “Cancel” button.
•When using the text command “/action(/ac” or “/petaction(/pac)”, if a target character is specified, but that target character is not present, the game will automatically select a viable target and carry out the command.
* With this current hotfix, if the specified target is not present, the error message “The target name you have selected is invalid” will display and the action will not be carried out. If a target is not specified, the action will be carried out automatically on a viable target, just as if the action had been enacted from the hotbar.
•The mouse cursor is visible when using waymarks even if "Locked to Cursor" is selected for ground targeting settings.
•A player's application to a free company will not be received when an application to a different free company is canceled prior to submission.
•The client will sometimes crash under usage of a CPU with greater than 32 cores. (Windows version only)
•Screenshots will always be saved as “High-quality PNG” even if settings are changed to be lower. (PlayStation®3 version only)
•A section of Help text does not display properly on the World select screen during character creation. (PlayStation®4 beta test version only)

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Originally Posted by Tlamila

I don't know, I just wish they'd fix their stuff once for all. All this maintenances (and they're really a lot) wouldn't be needed if they did things right to begin with.

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Do you even know how video games work?

Foreseeing another emergency maintenance coming, at least for Japan World Data Centers.

Entering 8 men instance with only 7 men on the starting, and I already heard 2 parties before reporting they had 5 men parties on starting.
This is exactly the same problem I had yesterday half an hour before emergency maintenance - queued twice for EX instance, pressed commence, was sent to log out (90k disconnection kicked in) instead of connecting to instance server.

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Originally Posted by waca

Foreseeing another emergency maintenance coming, at least for Japan World Data Centers.

Entering 8 men instance with only 7 men on the starting, and I already heard 2 parties before reporting they had 5 men parties on starting.
This is exactly the same problem I had yesterday half an hour before emergency maintenance - queued twice for EX instance, pressed commence, was sent to log out (90k disconnection kicked in) instead of connecting to instance server.

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Oh not again...

Been trying to clear this week's T5 but every night there are issues with the servers *shrugs*

Maintenance starting soon!

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Originally Posted by Ooshima

Oh not again...

Been trying to clear this week's T5 but every night there are issues with the servers *shrugs*

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Well I was going to practice T5 tonight with Sully but no go now :(

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Originally Posted by Hrist_Valkyrie

-snip-

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on a completely unrelated note...neko-arc a bawss.

Well we can all sit around in mor dhona until the servers magically fix themselves from people 90king or SE can actually do something about it. I don't chose the first one. Maintenance is pokemon time anyhow.

Well, no matter what, the NA/EU DC had it easy apparently. We got the 5 hour emergency maintenance down to just under 3 hours. The Japanese on the other hand, had THEIR emergency maintenance extended by 2 hours, and then had ANOTHER 3 hour emergency maintenance 4 hours later. All this on top of the "Scheduled" all worlds maintenance last night (speaking in Eastern US terms). So... I say quit griping, we got off easy compared to SE's home front. ;-)

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Originally Posted by BakaChin

Well I was going to practice T5 tonight with Sully but no go now :(

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I think we are in bad luck. Japanese Data Centres last night had a 5 hour maintenance and it was extended by 2hrs, and now it is down for another emergency maintenance for 3 hours. LOL...