GIL Sellers Are on The Rise

If not a right-click blacklist option, what about a report spam option? It could temp add them to your blacklist. Add a pop-up.
Or just make it so it opens a report window and we have to write somthing in it. That would help with the accidental clicking.

you need a task force like FFXI back when you guys were banning thousands of accounts for RMT.

I never got spammed on my main character on Gilgamesh... however, on my JP server character (Alexander) I got spammed hardcore by the same person. I got about 15 tells within an hour of playing. I reported them.

Had one of them sitting in gridania on my server actually spamming in shout chat of all things @.@

I have been so sick of these people. they went from using shout to annoy me then i sent one a tell to stop and the same character kept sending me tells advertising. Burn The Gil Sellers!!!!!!

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Originally Posted by Algiz_Dawncrow

I have been so sick of these people. they went from using shout to annoy me then i sent one a tell to stop and the same character kept sending me tells advertising. Burn The Gil Sellers!!!!!!

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You realize that all you did was confirm to the guy that you're actually reading his /tells, right? It's like answering telemarketing calls - now they KNOW someone lives at that number if they call later.

Lets send Bahamut after them, oh wait, last time bahamut ran rampant, he nearly wiped out the world.... maybe that is a bit too extreme.

disable the following phrases in game:

www.
.com
gold
selling gil
buying gil

any of those words would result in a ?????? coming up or a message saying please do not use these phrases.

problem half solved.

while waiting for the spammer to get banned, make a new chat window for whisper/tell only and disable whisper/tell on your main chat window

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Originally Posted by oceanlord

while waiting for the spammer to get banned, make a new chat window for whisper/tell only and disable whisper/tell on your main chat window

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That's a great idea. I've blacklisted the ones that have already messaged me, but they just keep popping up throughout the day!

I've actually thought of doing that anyways. But people don't whisper to me enough. I'm not special :(

When I can get on I get about two tells per day already. I block them and it's two but it's just a little scary that it's starting this early in the games release. SE needs to enable a right click on a name ignore/report function.

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Originally Posted by Camate

...misclicking etc.

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As I'm sure many have already pointed out there is just no need to be so concerned about misclicking.

And about reports, to black list or report someone you could with a pop-up menu after you right click on the name in the chat so it goes :

Player name --> Right click --> [Invite / Befriend / Black list&Report / etc.] --> Blacklist&Report options --> [Add to black list / Report gil seller / Report Harassment]

With the "Report harassment" and "Report gil seller" options automatically attaching the log text including all the shouts/tells/etc. from the person you are clicking on to speed up the process. With a final warning asking people to review the Report before sending it just like when you are posting a blog in the Lodestone.

And that's just something I thought about in the past minute, so I'm sure you guys can come up with a better solution to the problem.

Give me a break people, the process of going through and blacklisting someone, and also reporting them takes literally no more then 3 minutes. Are you that important that you can't take that much time out of your game play routine to type out someones name in the blacklist add feature, and answer five basic questions that require almost no thought process whatsoever. Lazy people.

I've added 2 to my blacklist yesterday...Awful

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Originally Posted by Medieval

Not going to lie, this is dumb beyond belief. You are literally saying players are too stupid to right click on someones name and add them to an ignore list without accidently ignoring their friends/innocent strangers.

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Not gonna lie but your salty tears taste good. And that wasn't an excuse, just because you have the brain power to not b-list someone, others might mistakenly do it. This world doesn't revolve around you're glorified self... k thanks

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Originally Posted by Appolyon

I saw a large group of archer bots just standing in a area killing anything that came in range

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yeah, thats in gridania lol, i saw them too and was wondering what the hell were they doing just standing around...its near the treespeak area, kinda freaky if you ask me lol

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Originally Posted by supermegazeke

Give me a break people, the process of going through and blacklisting someone, and also reporting them takes literally no more then 3 minutes. Are you that important that you can't take that much time out of your game play routine to type out someones name in the blacklist add feature, and answer five basic questions that require almost no thought process whatsoever. Lazy people.

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That's 3 minutes less play time than I normally had. Make it like WoW's reporting system. Right click name -> Report. It automatically added them to your ignore list. You just reported and ignored someone in less than 10 seconds. We'll now refund the 2 mins and 50 seconds to someone that hasn't been able to log in and play so they have a little less than 3 mins to log in just to get a 1017 error! Thank you for playing!

What'd I like to see? I'd like to see a menu when I right click someone that has "Add Friend," "Invite to party," "Send Message," "Report," "Cancel."

The "Report" feature would have 3 choices, each having a different degree of importance:

1 - Report RMT - Sends report(most info filled out for you, just need to input what was said). This goes straight to the Special Task Force for investigation.

2 - Report Spam/Harassment - Sends report but not all filled out. This will be more in depth than the RMT report. This is sent to a GM for processing/investigation.

3 - Report Bot - Sends report but not all filled out. This would be a quick synopsis why you think they are a bot. This goes to the Special Task Force as well, but a different branch that's designed to "find" the 3rd party program that's letting the individual "bot" or "hack" the game.

I've had 3 whispers from 3 DIFFERENT bs names selling gil in the span of 5 minutes..
How are these people even getting this many accounts?

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Originally Posted by Raydeus

As I'm sure many have already pointed out there is just no need to be so concerned about misclicking.

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Misclicking using the gamepad mouse is easier than you may realize. And if a person adds someone accidentally to their blacklist by a "misclick" without realizing it, much confusion will become abound.

I think this is a bit extreme anyhow.

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Originally Posted by DmitriMosolov

Not gonna lie but your salty tears taste good. And that wasn't an excuse, just because you have the brain power to not b-list someone, others might mistakenly do it. This world doesn't revolve around you're glorified self... k thanks

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Did you miss Medieval's point completely, or are you really just a slow-witted white knight of a troll?

There's absolutely no reason to not add a right-click option to blacklist and/or report somebody. Especially not for the flimsy excuse of "people might make mistakes." Mistakes can be undone. At least in this instance they can.

I for one was very surprised that there was not filter added into the game to counter Gil sellers,considering it is normal now for them to appear in all new mmo's and 100 of thousands of players have complained about this for over 10+ years (could be more but my main mmo experience is only around 13 years but never saw it in UO).

As for players miss clicking to blacklist the wrong person it happens,it's human nature to make mistakes,it doesn't mean you shouldn't of not added in a counter system...

But am happy that you are now looking at the issue..better late than never I guess

The only way to mass-communicate to large groups of players is with /shouts. There are no chat channels for communication. There should be. Limiting players to level 5+ for /shouts would help. But there are no chat channels for new players to fall back on.

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Originally Posted by Medieval

Not going to lie, this is dumb beyond belief. You are literally saying players are too stupid to right click on someones name and add them to an ignore list without accidently ignoring their friends/innocent strangers.

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I am enough stupid to do that. I could missclick easily when right click member and browse from menu like invite to party, add as friend, blacklist, othe stuff...

Why can't this system be automated?

Once a user has been blacklisted by, say, 200 people (number pulled out of the air), all characters on their account (or SE-ID) can no longer talk - eg no /say, /tell, /shout and whatever else. A message pops up on their screen telling them so and to contact a GM to start an investigation to have their character unblocked. Gilsellers wouldn't be able to do so, and in the unlikely event this is used to grief a player, a GM could restore their rights. Importantly, it doesn't stop them from playing the game and doesn't stop their subscription.

This way you could not only block gilsellers from talking, but abusive and racist players too.

You could go an extra length for peace of mind and have a /block function and a /blacklist function - the /blacklist doing what was mentioned above (essentially an auto-report tool) and the /block just for people you personally dislike or find annoying and don't want to hear, even if they've not actually done anything wrong. Both functions would have the same effect from your point of view, just the blacklist would add to user-regulation of improper play.

I have not seen one rmt on Hyperion, but I have seen a lot of trolls and shout spammers, so I am all for an easier way to blacklist people.

So....no help against gil sellers?.......great.

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Originally Posted by DezyRavioli

I personally feel it's a great burden to send in a report. How many reports will you receive before action is taken? And by that point, will it even matter if we send in one by then?

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I agree that sending in a report is a pain. I actually did this the first time I saw spam, but there were so many fields to fill in I decided not to do it again. If I remember correctly there were fields for things like "server" and "zone". Shouldn't the game be able to automatically figure those things out? Obviously the best option is having a right-click "Report" feature like other games, preferably one where the offensive text (last X lines or something) is automatically pulled from the server and submitted with the report. I think most people are happy to comply with helping report these kind of people, but when it is difficult to motivate people to do it when it distracts you from your play experience just to send a report.

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Originally Posted by Mjollnir

Why can't this system be automated?

Once a user has been blacklisted by, say, 200 people (number pulled out of the air), all characters on their account (or SE-ID) can no longer talk - eg no /say, /tell, /shout and whatever else. A message pops up on their screen telling them so and to contact a GM to start an investigation to have their character unblocked. Gilsellers wouldn't be able to do so, and in the unlikely event this is used to grief a player, a GM could restore their rights. Importantly, it doesn't stop them from playing the game and doesn't stop their subscription.

This way you could not only block gilsellers from talking, but abusive and racist players too.

[snip].

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This is a pretty interesting idea. If the GMs are quick to respond to players who get message-blocked, I think it would actually work fairly well.

I'm sure someone will think of a downside to it, but I'm drawing blanks at the moment. :)

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Originally Posted by Camate

Greetings,

We apologize for those of you who have experienced real money traders spamming gil selling advertisements. We are in the midst of addressing this and appreciate your patience during this time.

As there have also been requests for an "Add to blacklist" option when selecting someone's name from the chat log, we would like to look into addressing this as well; however, this opens up the possibility of accidentally blacklisting people by misclicking etc., so we'd like to take the time to look into this carefully.

In the mean time, we would appreciate it greatly if you could report these violators through the in-game Support Desk feature where they will be handled as soon as possible, as Senior Game Master Jhanaka has mentioned below:

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YAY! :D
Yeah a black list option from chatbox would be nice, maybe map it to the subcommands when you highlight a name and press SQUARE button like with the other things - oh PS3 player here lol.

There was a Gil Seller driving me nuts on Phoenix [EU] World on Monday morning, he/it was spamming general chat and sending me "tells" every couple mins - I have a screen shot somewhere if it saved properly.
But looks like you or someone at SE smited his ass as I played on Phoenix and Ultros yesterday without any Gill Sellers spamming the place up :D

Its ironic that you would go to the extreme of limiting the mail system to friends only and the various restrictions on the marketwards yet left this hole gapping wide open.

You saw the effects of RMT in 1.0 just like everyone who played it, so why weren't you prepared for this, a simple report feature is common sense I would have though.

Agree with other people regarding the accidentally adding to blacklist, if you have a pop up box to confirm it shouldn't be an issue, its not like we can't unblock someone anyway.

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Originally Posted by Medieval

Not going to lie, this is dumb beyond belief. You are literally saying players are too stupid to right click on someones name and add them to an ignore list without accidently ignoring their friends/innocent strangers.

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Have you worked with the Customer Service Industry? If people _can_ accidently do something, they will, then complain that something doesn't work. It's generally good practice to make something as idiot proof as possible

Blacklisting a gil seller actually does no good. All you do is end up with a blacklist full of non-existent characters. Normally they only use the name for a short period of time then log out and delete the character. Ever try sending a tell back to one of them?

Reporting them is the only way to go. This way the GM's can trace the name back to an account. This can be done even after the character has been deleted.

I would like to see an easier way of reporting them. I hate having to tell people in a group to hold up so I can report a gil seller. It is also a pain to have to write down all of their information just so I can turn around a type it into a report.

In truth there is only one way to stop them and it is not up to the GM's it is up to the players. The answer is to simply not buy anything from outside the game. If there is no demand then there is no profit for these people.

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Originally Posted by Medieval

Not going to lie, this is dumb beyond belief. You are literally saying players are too stupid to right click on someones name and add them to an ignore list without accidently ignoring their friends/innocent strangers.

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LMAO that's exactly what I thought as well.

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Originally Posted by KiraMoravvi

Have you worked with the Customer Service Industry? If people _can_ accidently do something, they will, then complain that something doesn't work. It's generally good practice to make something as idiot proof as possible

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Adding someone to the black list isn't permanent, people can see that they made a mistake and undo it. It's not like they would need to call support to undo their mistake.

i normally get 1-2 every 30 min :C sometimes they spam me the same message a couple of times. I really wish there was a right click black list or report instead of having to go out of my way for each encounter

Sadly I have to agree with Medieval on this one... it's not hard to remove somebody from your blacklist either if you actually do make that mistake.

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Originally Posted by Jhanaka

If you should see any of these types of shouters, you are free to place a GM Call through the System Menu. As we do not have an option to directly report these spammers to us, we ask you choose the "Harassment" option in the Support Desk menu.

We ask that you include the name of the shouter along with a sample of what they had said. The GM staff will then receive your call and address the spamming; we will be sending you a message instead of offering a live contact to ensure your game play is not interrupted.

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I did exactly what was mentioned here with every gilseller I saw. I never got any response or feedback. Neither directly nor as message. So eventually I stopped reporting them and just blacklisted them.

Please give feedback to players who report gilsellers. Otherwise we stop reporting.

I will be happy to see SE break out the good ol' Ban Hammer and start banning all people that take part in gil selling/buying.

I am spammed like every 3 minutes for playerauctions.com and ff14arrgold.com and xxxxx.com seriously stop the spamming

No sooner then I zoned out of my inn room this morning after the major maintenance, I got spammed by a gil seller. I was like, REALLY? Please don't let this game be overrun by them. I am sick of having to keep blacklisting them. It seems like an endless task.

Doesn't exactly help the realm population issue either.