I care. It's a concern. The more it is ignored the more it happens. Sure, there could be a percentage of people being manipulative, so what. I'd rather find out if someone needs help or not than ignore the person in need.
It's not about people complaining, but rather how some are doing it.
A: "REEEE GAME GOING TO DIE EVERYTHING BAD LAZY DEVS DON'T KNOW WHAT THEY'RE DOING OMG DO AS I SAY AND CATER TO ME OR GAME DOOMED I'VE CALLED IT SINCE HEAVENSWARD NOBODY LISTENED GAME WILL DIE LIKE WOW HALF THE PLAYER BASE WILL LEAVE OMG YOSHI BAD LISTEN TO ME REEEEEE
https://i.kym-cdn.com/photos/images/...91/953/d71.gif
B: "Hrothgar hairstyles are just plain bad. Imagine if Lalafell or Miqos lost their ears with a new hairstyle. They need to do better, because this is just not acceptable."
https://c.tenor.com/DKJlnTqiUdsAAAAC...orel-ffxiv.gif
See the issue??
The devs are still people that can make mistakes. Being firm about a complaint as a paying costumer is one thing. Acting like an enraged entitled child is an entirely different one.
Sure, but "I hate this and it should be fixed." doesn't really give the people receiving the feedback much to go on.
And if you leave it up to them to figure out what you would not hate, they may not be right. People spent Stormblood complaining that most of AST's cards were useless and the only one that was worthwhile was the Balance, coming up with ways to avoid using other cards, etc., and generally saying that the cards should be changed because an increase in damage would always be more useful than utility cards. So in ShB, we got an AST where all the cards were variations on the Balance (i.e., damage boosts); this absolutely addressed the previous complaint ("only damage boost cards are worthwhile"), but people then complained that this was not the change they meant and now AST cards were boring.
You're not obligated to provide suggested resolutions to things you're unhappy about, obviously. And if you're just venting because you're full of emotions and just need to go GRAAARH *frustrated flailing*... then sure, vent.
But if you're only venting, either don't expect developers to act on just venting with no actual feedback to act off of... or else be prepared that if they do act to change things as a result of said venting, what they figure will address the topic being vented about may not be what you actually wanted addressed.
Sure, but that's usually not the customers' problem. If 3 out of 4 patrons don't like the way the food tastes in your restaurant, it's not their job to give the chef new recipes or cook it themselves.
If the chef expects his food to be an "acquired taste" that not everyone can appreciate, that's fine. The customer needs to take their business elsewhere, then. But the chef likewise can't then be confused and upset that nobody likes it.
EDIT: On a side now, your character is beautiful.
While I agree on that specific example, I'm not sure it applies here; people are mostly complaining because they do like the overall experience, but some aspect of it annoys them.
If the food in your restaurant is bad, that's a fundamental flaw in the core experience of your business; if a restaurant has bad food, people will just stop coming. (Unless it's an Arby's, due to whatever demonic pact that chain has made to stay open.) For FFXIV, I feel like that'd be the equivalent of the actual gameplay and game content itself not being fun, so people just... leave.
These are complaints about specific aspects of the experience; to use the restaurant analogy, I feel like it'd be like saying "I love the food, but the decor here sucks." or "I love the food, but there's just something visually weird about those plates they use." If the restaurant tries to address this by changing the decor, there's no guarantee that the change is what the customer (who gave no details) had in mind. ("UGH. When I left that comment card that the decor was bad, I didn't expect they'd remodel it to look like a TGI Friday's. Now it feels like a pawn shop exploded and embedded its contents into the walls...")
Or even just "I don't like your current menu as much"... okay, so they changed it up, and there's some cool new dishes, but what you really wanted was that amazing chicken and butternut squash dish they were serving two months ago, and that didn't end up back on the menu. Whereas "I really miss the chicken and butternut squash dish you used to have, is there any chance of it coming back?" is a lot more likely to produce the desired result.
You're definitely right that it's not the responsibility of the customer to tell a business how they should fix things. But if the customer provides no actual details about what specifically they don't like -- or what specifically they'd prefer instead -- there's also no real way for the business to read their mind and change in the manner the customer is hoping for.
Thank you! I'm very fond of her; she's one of only a few characters of mine -- in video gaming, tabletop gaming, or even my own writing -- who I actually have artwork of. (Plus, she got to cameo in an FFXIV comic about healers!)
Sure, but to shut down opinions or to suggest they shouldn't give one because they don't give a detailed solution is silly, not everyone necessarily knows a potential solution, nor should they be expected to give one. Which is what I was getting at with that. Nothing more, nothing less. I wasn't suggesting people that do give their idea of solutions shouldn't.
The most important feedback you can give is "Why" you don't like something. Simply stating you don't like something is not worthless though, it gives an overall gauge of how people are feeling about something. Giving a solution, may or may not be useful at all, but if you want to give one, ya by all means do it. That's great. Just don't go setting yourself up for disappointment and expecting them to do what you suggest for any number of reasons you don't see under the hood. Game studios are creative environments, there is no shortage of "ideas" and "solutions" going around. It really comes down to who pulls the trigger on things and decides how much attention things are given.
Ah yes, yet another dehumanizing thread dismissing the toxic nature in which criticisms are presented by mentally unstable "adults" on the internet. Devs are people too, regardless if we're paying them or not. Everyone knows criticism is fine, the problem is the presentation. We didn't need another thread that's probably intentionally missing the point again.
You're correct, at least to a point. But more than a few things have gone unaddressed in an acceptable way (or unaddressed entirely) for years now. We've tried being nice. We've tried offering honey instead of vinegar. That hasn't worked, so...what choice do we have other than to be a bit angry about it? Obviously some are taking it too far, and that's not okay, but neither is how we are being treated as customers. It has gone from "Hey guys, it would be nice if..." to "Um, can you guys do something about this?" to "DEAR LORD, HEAR US!"
This so much.
Also, I've seen tons of complaints about matters that aren't even true (like accusing SE of giving us less glamours each expansion, which is a false claim). This gives me the feeling that many people just want to complain for the sake of it. Of course I am going to defend SE when facts are getting twisted, or people are acting too entitled with their demands.
The tags for this thread are the most constructive part of this discussion.
You have been proven time and time again that we are getting less. Everytime someone points it out to you with proof, you go silent. You then proceed to make a post like this one spouting incorrect things. Just off the top of my head, we got no level 89 dungeon gear this expansion, which has never happened in any other expansion. We got no unique tataru glam last expansion or this expansion(the one this expansion is just a reused set.) We didn’t get a unique pvp set of wolf mark gear like we have gotten every other expansion this patch, the set we got is all reused job gear.
Yeah, I've been reading the Japanese forums lately. The audience there does not call developers idiots, or incompetent. There are few enough ways to vent in Japanese without turning a post into a definite threat.
Take the recent changes to Samurai. What will you find? Comments like "If it doesn't serve some future purpose of which we are unaware, could you please revert the changes made in 6.1 to Samurai back to the 6.08 version?". There are no comments like "Give me Kaitan or I'll commit suicide!" (A paraphrase of an actual thread on the forums.
Differences in tone produce differences in content.
Google translate isn't entirely accurate. They translate words literally, which leads to some...miscommunication at times. It provides a literal translation of your words, but doesn't really capture how the translated language is perceived or spoken in every day life. They will sort of get what you're trying to say, but will also be scratching their heads at the same time. The same scenario can be produced by translating Japanese to English. You get somewhat general understanding of what is being said, but you also end up being confused. lol If I can't speak a language properly, I won't rely on some program on the internet to do it for me, when it can't do so properly most of the time. I don't want to come across as disrespectful.
No, please don't do this. Machine translation is a word salad and can cause resentment and bad feelings.
In the last few days we even had one English speaking person go over and start raging at the developers "you suck" over and over. It just caused anger in the Japanese playerbase. Especially as "you suck" really doesn't translate culturally.
My point was that even people who don't '' hold back their vitriol '' still do crazy shit.
People have broken into the Facebook headquarters too and more, but when it happens in the East then suddenly people act like it's because of their more internalized culture and that it bubbled over or whatever.
I dunno what exactly you're implying here, I am one of '' those '' Europeans who doesn't approve of mass-shootings rofl?
Okay... Guilty.
Either way death threats are bad and this '' just ignore it '' mentality a lot of people have I think is easy to say when it's not you getting targeted, in the end of the day there's a reason why celebrities have so much protection between them and the public.
Even Youtubers have to worry about it and there have been cases where bad fatal stuff actually did happen to them at gatherings.
What I got from the original comment was that people from more '' internalized '' cultures internalize stuff until it explodes and they get violent, which doesn't explain why it's so much more common in countries who are the opposite to that.
It's funny tho how people will talk about what goes on in every other country including spreading blatant misinformation about current conflicts going on but then when it has to do with something negative at home then oh suddenly it's too touchy and it's those pesky Europeans who just can't understand lol.
I see this all the time whenever there's a riot or something and people come out of the woodworks to gloat about it, ignoring what happened at home on a nation-wide level not so long ago.
See I would have given you benefit of the doubt if your issue was pertaining to the simple fact that the hairstyles gutted the ears of Hrothgar, and that they should have conferred with the community prior, rather than as an afterthought.
But since your issue seems to come across as "They don't have good tastes; they didn't select good and nice hairstyles, they must be fired" - I'm going to go ahead and call this reaction the embodiment of being melodramatic. So I will maintain my stance in that it isn't conducive nor productive to be having this debate. If you rather they have gone a different route of simply engaging with the community at large and doing a poll on social media, on the forums, or even via a PLL, then I'd have been inclined to say they should have - Even agreeing with this sentiment much so that I would say they need to be more in-touch and interactive with their community.
Enjoy your day.
As I've said in other threads, I don't think they are "choosing" specific hairstyles to work on at all. They have recent ones and the oldest shared and unlockable styles. Hrothgar got the same first six styles as Viera; the next six for Viera follow the pattern: early shared hairstyles and unlockables from various sources, plus one recent style.
And in any case it's a ridiculously flimsy reason to fire someone just because you're unhappy with one decision they made.
You are entirely correct in your post.
I in fact hold both statements true to myself.
Not only do I think they have poor taste in hair styles, but I also think their lack of communication is a real issue.
Instead of simply making race specific hairs and satisfying one group of people and mildly upsetting another they went straight to cutting off ears which for the majority doesn't satisfy anyone.
This after years of radio silence really tells me they're out of touch.
I imagine there are some people that wouldn't mind having their ears cut off if they simply asked: "Hey so here's some race specific hair, if you want regular hair fast we probably need to cut off their ears, if not it'll take awhile. What should we do?"
Instead they went straight to hacking off their ears releasing a lower quality of product compared to what would be race specific hair and their excuse is: It's complicated.
But the modders have shown it's not. If you're a small indie dev company getting one upped by modders sure but SE? With no explanation? No.
They would rather chop off your ears than allow clipping or simply making more race specific hair and getting back in touch with the community.
I will say for dungeon content and savage / normal mode raids, this content does feel more lazy, which is why I personally call the devs lazy at times. That being said it may be a shift of focus which is why this content feels that way, which I think that shift of focus is the wrong direction, which is just my opinion. I don't like that the dungeons all feel very copy / paste of each other with different back grounds, and I don't like the Trials and Raids do not have any differences. But no, no one should be fired unless they did something extreme to hurt the game on purpose, or something like that. And when I say extreme I mean like delete the player data base or something not add a crappy piece of content. As far as tone goes, people can use what ever tone they want honestly, it's not up to other players to determine what kind of tone people can or can't use. It's really up to who is going to actually read it and take it into consideration to determine of the tone is something they wish to continue taking seriously or not.
If I were a new player and looking into the game, usually the games forums are the last place I would go for any information as it is typically a pretty bad place for information. It's hard to say what the new player experience it like, as many forms of media in my opinion over praise this game and lack any sort of criticism or problems with the games, or vice versa. This game in its current state is either loved or loathed right now which sucks and it will likely stay that way until it's next expansion as well as the next WoW expansion. I think WoWs competition is needed for this game to improve as it will either go in the right direction and stay competitive or the wrong direction and see a decline.
I think it is fairly obvious what a death threat is, the fact that you had to make this post is pretty sad.. Wishing ill will one some one is not a death threat, a death threat would be to threaten someones life in some capacity. It is so hard to take this sort of talk seriously today because it is so commonly used in social media for views today. That being said, people completely over reacted about the housing issue, and were completely immature for doing so. If you complain that you have waited x years for a in game house... what is a couple more days.
To be honest, I'm not a fan of this thread's game of "Narrow the technical definition of what's bad as much as possible".
Death threats are not the only type of unacceptable behavior. Just because something is "technically not a death threat" doesn't mean we shouldn't condemn it almost as -- or even just as strongly. Whether it's wishing ill on someone, saying they should be fired over a mistake (especially if it wasn't even their call to put it in the game), or many other types of behavior, it is nonetheless completely ridiculous and inhumane behavior.
There's 13 multiverse of distance between "expressing valid criticism" and what I see this player base doing in the West on the regular.
Hell, I remember a number of people calling SE homophobic for picking Hrothgar over Male Viera.
People fake crime this shit constantly to make criticism from others less credible. People just use a confirmation bias to put the blame on everyone. Truth is anything including harassment isn't valid but they like to cave to loud asshats constantly. Devs gotta be a bit more aware of the smaller problems too.