Originally Posted by
Lanadra
So, even though the OP's noped out, I have a general idea of what's being asked so I'll toss in my two cents..
No, FFXIV won't get the kind of hate WoW gets for it's store, in part because people will generally not be that vicious about it if they feel that store aside their game is doing well. People may not like that SE sold Cruise Chaser, but generally they will grumble for a bit and move on because overall FFXIV is doing really well to deliver on just about everything. Generally people in this game are satisfied, thus they're willing to leave something like a Cruiser Chaser mount go with only a bit of token complaining. Also helps that as others have stated, everything sold in the Mogstation goes back into the games budget.. meaning that ultimately it still helps the game, still benefits us.
WoW sucks, it's current state sucks, no one but the most delusional fanboys are going to dispute that. This means that every negative thing that people would take issue with.. becomes amplified. People in WoW, especially in classic, would /spit store mounts because the game's state is shit and nothing they sell in the store helps to change that, it just lines executive pockets. WoW's store and especially WoW tokens are nothing but greedy cash grabs that do nothing to actually improve WoW as a game. Let's also not forget that particularly in classic people get tilted over it because a lot of the stuff they're doing now in monetization terms, wasn't there in the original run of those expansions.
Simply put, it's about more than just 'cash shop bad', it's a lot to do with overall customer satisfaction, the good will that the company running the game has (or lack thereof) and the general state of the game.
Let's go with a short food analogy: If you get an order of frites with sauce and a hamburger from your local snackbar, are you really going to raise a stink over a missing packet of sauce when everything aside from that mishap was excellent? Not likely, it's a minor inconvenience that doesn't ruin your overall meal, thus likely you'll leave it be, perhaps with a mention of it next time you order there, constructive feedback. Are you going to raise a stink over it if in addition to that your frites were also soggy garbage and to top it all off, they forgot your hamburger. You damn right you would, because while not the main issue, it's just another thing wrong with what you received.