That is strange because I have the exact same card and never had a crash to desktop when I play in DX11. I'm on Windows 8.1 but I don't think that should be a big influence.
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I have a gtx 660 which I have current drivers for. I can play in a zone just fine, but every time I zone, wether it be via teleport , aetherite, return, duty finder, I always freeze on the load screen and crash.
Dx9 I have zero issues. Matter of fact the game runs smoother in dx9. My only guess is my video card is trash. It's only 2 yeas old though. And my rig is 4. Maybe time for new? I play on max setting with 30+ frames in duty. Town it's... Well I won't say :p
Yeah, I'm sorry I highly recommend upgrading your GPU. Here is where yours currently stack up:
http://videocardbenchmark.net/video_...TX+660&id=2152
While im sure you could upgrade your card i doubt this is your card since im on gtx 970 and have the exact same problem, id hold off until either Nvidia or SE release an update for it and then choose from there.
Quick edit : Has anyone tested dx11 today since the update i saw only something small about dx11 but at this point im willing to take whatever.
One thing I would say for nVidia users that helped me is create a profile in the nVidia control panel for ffxiv_dx11.exe - one doesn't currently exist. On my 980TI I have these options and I have a LOT less crashes (but still not none).
http://i.imgur.com/cIuV1mj.png
Remember, be sure to click the Add button and navigate to your ffxiv_dx11.exe executable, the built in one is for the DX9 ffxiv.exe dll (maybe that is even causing problems, who knows!)
EVGA GTX 960, Windows 8. My game has been crashing on logout since EA, but I've had 2 and a half in game crashes.
Once was a black screen I couldn't get out of without doing a hard reboot, but Teamspeak was still working while I was black screened. I heard no game sounds.
Another was a full crash to desktop, but the screen went black first, then the game closed. I heard a popping noise in my headset when it happened. No effect on Teamspeak.
And the half one was a sound crash. I heard some popping in my headset (the same noise I heard when I crashed to desktop), but only my game sounds died, and I was able to continue playing the game. I had to restart the game to get my sounds back. It didn't crash to desktop. Again, Teamspeak remained functional per usual.
My headset is a Logitech Clear chat pro USB headset, and it's kind of old now, so maybe it's dying. I don't have any speakers hooked up to my PC right now.
No idea if related, but the sound crash and black screen freeze happened while in The Vault. The complete crash to desktop happened while in Halitali hard mode.
GTX 970 user here too but haven't had this issue unless quitting the game.
Generally, crashing problems were solved when I switched from window to Fullscreen.
Try playing in fullscreen and see if you still have trouble. DX11 seems to just take over the computer when you run it (or at least it does on mine, I can't exit through the window button anymore and I have a fairly beefy processor)
MSI GTX 970 user here.
Game randomly crashes or screen just freezes while game keeps running in the background.
It's completely ruining my experience and slowing my progression.
Gonna fix this shit or what?
My game crashes every time I hit Exit Game on the menu. It's kind of silly, but doesn't really bother me since I wanted it to close anyway.
I'vr had this happing to be in early access a couple of times (normal in dungeons) but I have not had it happen to me since then, but will comment back if I have any more issues.
Crashing at very specific area in Coerthas Western Highlands in dx11
https://c1.staticflickr.com/1/427/19...eabdb71d_z.jpg
Coordinates in the pic is 9:15
Just some info:
windows 7 64 bit
i5 proc first gen
ATI Radeon 6800
Software wise I run a very minimalist setup, I only Microsoft Security Essentials and the core system applications
I leave my machine overnight sometimes and never crashes then. I was playing 2 hrs when I started crashing when entering that circled area on the map.
I was also crashing in that area way before I got the main story line quest too.
Update: Seems like almost any lake area I'll eventually crash but the circled is particularly bad
OK reporting back. I haven't had a single crash with DX9 besides the unrelated issue with exiting the game. I turned DX11 on and not 30 mins after, I queued, and crashed upon loading into the dungeon. What really baffles me is my wifes PC is also a AMD GFX using DX11 and she hasn't had a single crash what so ever. Here's our Specs.
Mine(the one that crashes randomly during loading, or when opening UI elements):
OS:Windows 7 64-bit
Mobo:Biostar TA990FXE
CPU:AMD 8150 8-core ~3.6GHz(not OC)
GPU:AMD R9 290X 4GB (Driver Catalyst 14.12)
RAM:16GB
Hers(0 issues sense launch for no identifiable reason)
OS: Windows 7 64-bit
Mobo:ASUS M4A79XTD
CPU:AMD Phenom II 4-Core 965 ~3.4GHz
GPU:AMD HD6970 2GB (Driver Catalyst 14.12)
Mem: 8GB
Just for experimental sake I've adjusted my GFX settings to be exactly how hers is setup on the game. Our AMD catalyst settings are identical. What is so confusing is this issue is happening to both AMD and Nvidia users, there's got to be some kind of connection. You guys that are crashing at random times, with the loading and UI, please post your full specs. Maybe we can find some kind of common denominator.
Edit: Even though our GFX settings in the game, and in the Catalyst Control Center are identical. I still crash periodically, I can't really put my finger on it. I'll check out Tawms suggestion, but sense my settings are the same as my wifes, there clearly must be some other issue here.
This has probably been pointed out already, but the cause is Tessellation. At least for me, if not set to Normal, it crashes the game eventually.
I used to crash once every hour or so with every DX11 feature enabled, until I started disabling them one by one. Had a 6 hour session yesterday with everything but Tessellation maxed out, and I didn't crash once. This is on a GTX 780 TI with the latest official NVIDIA drivers as of today.
So, the Full Screen fix didn't work for long. I've been struggling on for a few days but the crashes seem very random, until today.
Spoilers sort of follow, but they're required to describe where the game crashed.
I was doing the quest "Ancient Goblin Secret" in Idyllshire / The Dravanian Hinterlands. In the final cutscene under the bridge, my client crashed three times in a row at the exact same point.
http://i405.photobucket.com/albums/p...psjrmkebj6.jpgThis is where the crash happened.
I reset my machine after every one, but this is the first time I've ever had the client crash repeatedly at the same point. Maybe it's enough to say that some call of the graphics driver is being made here that is causing the crash?
Event log report;
DXDIAG OutputQuote:
Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x5589c1ae
Faulting module name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x5589c1ae
Exception code: 0xc0000005
Fault offset: 0x0000000000145a31
Faulting process ID: 0x1570
Faulting application start time: 0x01d0b1acd19ca404
Faulting application path: C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Faulting module path: C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Report ID: 9ee0ae26-1db0-11e5-835e-8086f2c9335c
Faulting package full name:
Faulting package-relative application ID:
Quote:
------------------
System Information
------------------
Time of this report: 6/28/2015, 18:09:11
Machine name: **********
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z97N-WIFI
BIOS: BIOS Date: 05/30/14 14:12:00 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 16384MB RAM
Available OS Memory: 16246MB RAM
Page File: 3525MB used, 12720MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6939)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6939&SUBSYS_92851682&REV_00
Display Memory: 5861 MB
Dedicated Memory: 2021 MB
Shared Memory: 3840 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: HP x2301 Micro Thin Monitor
Monitor Model: HP x2301
Monitor Id: HWP2972
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1333 (English)
Driver Version: 14.502.1014.1001
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 6/20/2015 15:41:13, 1359752 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-2A79-11CF-0770-8FB2BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6939
SubSys ID: 0x92851682
Revision ID: 0x0000
Driver Strong Name: oem97.inf:cb0ae414c2719606:ati2mtag_Tonga:14.502.1014.1001http://forum.square-enix.com/ffxiv/i...ies/tongue.pngci\ven_1002&dev_6939&rev_00
Rank Of Driver: 00DA2000
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{A491560E-FFE4-4202-9B1D-2DCD004EB9E3}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Hmmm. It's unfortunate that people are still having issues with this even in full screen mode.
I had more success over the weekend. I did not play as much as I would have liked. I had my power out for 16 hours. I did play for a few hours Friday and Sunday evening, in FS, with 0 crashes.
Does anyone want to try the Tessellation setting change (per Tawm) to see if that helps?
I’m having an issue with a Radeon R9 290 (15.6 beta drivers), where when I zone the game locks up pretty hardcore when running DX11 mode. The freezing is random, where sometimes it’s fine, but sometimes it’s impossible to even force quit the game because Task Manager won’t appear over it. I do run DisplayFusion but I haven’t tried disabling it yet. Windows 8.1. Most common zones it happens in are the Limsa Lower Decks, and the Foundation.
Switched back to DX9 mode and everything is okay. Still getting the occasional pause and microstutter, but I believe that's just a driver issue.
Switched back to my old GTX770 (with 353.30 WHQL driver), and I’m still experiencing the same style of crash. Switched back to DX9 and everything is stable.
Not sure if this is related, but at random times my whole GPU freezes, forcing me to shut down my computer manually (thank god I have a reset button on the side).
I honestly think it was a driver issue with the latest driver.
I've rolled back to the GTA V release driver and haven't had any problems since then. :v.
FFXIV randomly crashes at least once a day (usually 2-3). Just shuts down without any error. My computer has also black screened twice, but unsure if that was caused by the game.
W7 U64-bit
AMD 7950
i7 3770k
8GB RAM
I was suffering with crashes non-stop while running the game in DX11. I have GTX 580 in SLI running on 353.30 Nvidia drivers.
I can get the game running stable by either running non-SLI in DX11 or running SLI in DX9.
still no words from the devs on this? this thread should be in the technical discussions tbh
I'm glad it's not just me. I was fine up until the weekend, now I get BSOD crashes whilst using DX11.. it's beyond frustrating. I also get BSOD using DX9, but it isn't as frequent. Sometimes I can play for 7 hours straight, other times I crash 30 minutes into gameplay. It just blackscreens and restarts my computer. I've tried rolling back drivers (clean install each time) tweaking profiles/settings, cleaning out my registry, updating windows, closing any overlays before I play the game, etc. It's a EVGA GTX 970 SC card… barely a week old. I'm really hoping it's not my card, lol.. It always comes back with the same error: 2057.
BSOD is usually caused by hardware issues or faulty drivers. It shouldn't be stemming from a software issue, which would crash on its own rather than causing the entire computer to choke. If you really are BSODing, it might be your card or some other hardware.
They seem to be fixing DX related issues piece meal. I just hope they look into this main issue that is really the game breaker. It sucks not being able to use DX11, I love how much smoother everything runs. But again pulling up just about any UI element, DF, PF, inventory, w/e or very frequently zoning into dungeons, it will crash the game.
GTX 670 and it crashes everytime I try to enter a trial/dungeon for the first time.
After I log back in it's fine though and I can enter that trial/dungeon with no issues.
I started a new thread in Tech Support. Please continue this topic there.
On another note, I haven't had a crash since I switched to full screen. At least 4-5 sessions now. Seems that windowed mode is still broken.
http://forum.square-enix.com/ffxiv/t...but-not-in-DX9
I have an amd r9 285 and with directx 11 I crash with directx 9 I don't. I have to do a fresh log in every time I try 11 as I'm left with the "FFXIV has stopped working" msg. The card was released sept 2014 so it isn't an old card. I had a few issues before hw with the drivers crashing on blue moons but the video always came back and I could keep playing. That problem only started a few months ago.
So... I want to add a suggestion here, only because I somehow managed to make the game crash at launch while I was trying to resolve a different issue.
Try updating the Visual Studio 2010 C++ runtime.
https://www.microsoft.com/en-us/down....aspx?id=26999
At some point during my attempts to install a SDK that required uninstalling the C++ runtime so the SDK could install an older version, I tried running FFXIV and it would crash at launch. So I went back through the Microsoft website to find the most recent 2010 runtime, and that fixed it.
But that doesn't mean this will fix it for everyone, just those who have software on their system that was insistent on installing the old version.
I have an amd r9 285 I run bordered windowed mode. Had to go back to directx 9 to stop the frequent freezeups and crashes. I even installed beta drivers 15.6. I will try running in full screen to see if it crashes since I was not before. Thx for the suggestion I hope it works but I do prefer windowed so I don't have to tab out to access my task bar which is unfortunate.
So this is what I found following the comments on this thread:
I was using driver 350.12 every game was running great FFXIV also on DX11 never crash but I wanted to verified what people was saying about FFXIV 64bit so I decided to uninstall all NVidia drivers wait for windows to install default driver then install 353.30 then suddenly most of the games the use DX11 start causing the driver to crash no the game, the game crashes because the driver crashes first, I already summit this to NVidia
This is what i'm running.
GPU: GeForce GTX 980
GeForce GTX 980
CPU: Intel(R) Core(TM) i7-4820K CPU @ 3.70Ghz
Memory: 16.00 GB RAM
Current resolution: 1920 x 1080, 60Hz
Driver version: 350.12
Operating system: Microsoft Windows 8.1 Pro with Media Center
I`ll try the tessalation thing tonight, lets see what i get. Will update later
UPDATE:
well, tonight i tried to turn tessaletion to normal and run in fullscreen, no crash during 4 hours of gameplay. Will try again tomorrow and see if is still stable or just placeboo. But so far so good.
People with NVIDIA cards, and probably AMD too, that were crashing try the solution proposed by Tawn.
Set tessellation to normal and run fullscreen.
Anymore input on what might work for ppl that posted with amd r9 285 or close to that on a card?
Something seriously wrong with this game at the moment, i've crashed around 7/8 times today, on both windows 8.1 and windows 10 preview
GTX 580
Drivers 353.30 & 353.06
usually crashes to desktop but had a few hardlock my pc fully and had to restart
not good, actually did a fresh install of my windows 8 to see if it would fix it and nooope, crashed within about 30 seconds after loading into a zone
tesselation is on normal, i do run borderless window though...hate fullscreen :(