Quote Originally Posted by Zumi View Post
Part of the reason is that FFXI is so old not many people are going to buy it or even play it currently so they are not putting it in many online stores at all. Basically you take what they set up.
I think that's been a problem with the player base for a long time. Too many people are willing to just "take what they set up" and even leap to defend SE when they are clearly failing to properly support their customers.

Demon is right on taking them to task for their nonsense. They may not be what they once were, but they're still Square Enix. They can get this expansion distributed properly if they really want to. There's really no excuse for them using some no-name company. If it were something they were giving away for free I could see them cutting some corners on it, but they're charging full price for this thing. I expect a full price level of service.