In regards to the lack of communication on the NA side over the update issues

[Byrth]

SE used to get an F rating from the Californian BBB until they became an "Accredited Business," a title that means "I pay the BBB." The BBB is kind of a racket.
http://www.bbb.org/us/Business-Accreditation-Standards/
http://articles.latimes.com/2009/jan...s/fi-lazarus21

[Sarick]

SE used to get an F rating from the Californian BBB until they became an "Accredited Business," a title that means "I pay the BBB." The BBB is kind of a racket.
http://www.bbb.org/us/Business-Accreditation-Standards/
http://articles.latimes.com/2009/jan...s/fi-lazarus21

Hehe, I didn't post this even though I knew about it. I didn't have the backing. Where are the links showing the F rating? People need to see the evidence or they'll say "It didn't happen." You'll also have people saying "This just means they improved."

[Byrth]

I can't seem to get the wayback machine to work for that site, but if you look at past Alla debates you should be able to find references to it. Also, now that I think about it the rating probably wasn't "F" but "unsatisfactory" or whatever they used to say when they only had two ratings. They were letter-graded pretty low when they started using letters, though. I'd say C at the most.

Then suddenly SE pays them some money and is an A-rated company!

Such a great system!

[Glamdring]

The latest JP Update from the Dev Team appears to say they have no clue what is causing these crashes that still persist. Linkshell events are having to be cancelled due to an inability to trust that their members wont magically vanish in the middle of the fight either causing a loss for the group or their member to miss out on spoils. NNI is risky to attempt as the time sensitivity of the run cannot afford for a DD to DC in the middle of the run especially since some of your lamp floors require they be in attendance.

If you dont know what the issue is you have one of two options. You roll back the entire update because something you did blew everything up. Option two you refund our subscription fees for the time the game is unreliable/unplayable. I have experience in the software field and this is not acceptable behavior for any company. I dont mean to be rude moreso I am intent on being blunt. My life in game was a million times better before this update and what you instituted I didnt want/need and can live without for the duration of my remaining time in the game. It would be nice to be able to play the game again.

Welcome to the hell that some of us (see the bugs thread) have been dealing with for 10+ months. There hasn't been 1 single post about an intent to fix the DCs. There HAS been posts saying 11 isn't certified on x card with driver version y and above. Judging by the passage of time since those postings it is IRREFUTABLE that there is not even an intention to fix those issues, so basically to the players its 'nice knowing you, please keep your $ coming and don't let the door hit you on the ass on the way out". I've actually devoted the lion's share of my time for the last month to WoW, since it at least runs on equipment built/code written past 2007.

That said, you seem to know your way around code. Any idea where I can find archived drivers for an nvidia Geforce 9400 from PRIOR to the November late 2011 release which coincided with my inability to play more than 120 minutes at a stretch (generally closer to 45-70 minutes). also, any advice on switching back and forth between the old and new drivers on the fly so I can still use my PC for modern software applications when I DON'T play 11? Tired of not being able to be counted on during group activities because we KNOW with absolute certainty that I will be booted at whatever point the action is hottest? Seriously, I'm the "crowd control" specialist for my group, they kinda depend on me, and I liked that I WAS dependable before that time.

[Rambus]

I made a few complaints to the BBB when they had a lack of response about my banned mule account. Like i said before the only reason anything would call it rmt was from moving stuff like nin tools from that account to another because of the expanding mog options (might of been around when that second mog bag came out, not the first one that required buying a token)


Anyways BBB back then gave them an F because they would not even respond to them. (I know this because my first few BBB complaints had no reply from SE. It was part of the F warning that you might run into that) Then when they respond with "It is not in our policies to tell you if we are really investigating" they got bumped up to a B something.

Awww now they are A+ how cute

This happened to a friend of mine a few weeks ago, she logged back in, got kicked out... then she reentered straight away. I had the same fear but guess they fixed it ages ago

lose save time?

[RAIST]

www.guru3d.com had a pretty big archive of drivers...should be able to find something there.

uggh.. they've completely redone their downloads section now...used to be able to pick ATI or nVidia drivers and browse them all by release number by brand...now you have to pick a month/year for release and you get links to everything that came out that month. Not sure I like the new format....guess it will grow on me eventually. Here's a direct link to the archives page:

http://www.guru3d.com/files_archive

[Sarick]

I made a few complaints to the BBB when they had a lack of response about my banned mule account. Like i said before the only reason anything would call it rmt was from moving stuff like nin tools from that account to another because of the expanding mog options (might of been around when that second mog bag came out, not the first one that required buying a token)


Anyways BBB back then gave them an F because they would not even respond to them. (I know this because my first few BBB complaints had no reply from SE. It was part of the F warning that you might run into that) Then when they respond with "It is not in our policies to tell you if we are really investigating" they got bumped up to a B something.

Awww now they are A+ how cute.

You aso must realize cases get closed if one party doesn't respond in a time frame. Like if you report a double billing and no response is made they'll send you an email. From what I understand If each end don't keep responding to them they'll just close the case and deem it resolved giving the busyness the benefits no negative ratings.

You could always go here then.

The www.customerservicescoreboard.com has no positive negative or employee comments.

[Glamdring]

www.guru3d.com had a pretty big archive of drivers...should be able to find something there.

uggh.. they've completely redone their downloads section now...used to be able to pick ATI or nVidia drivers and browse them all by release number by brand...now you have to pick a month/year for release and you get links to everything that came out that month. Not sure I like the new format....guess it will grow on me eventually. Here's a direct link to the archives page:

http://www.guru3d.com/files_archive

thanks Raist, nvidia was useless, and I gave up searching after going 17 pages deep on search engines without finding anything.

Still doesn't address what a major pain in the ass it'll be switching between the 2 if I wish to continue with 11, assuming the driver fix works (I think it was you who pointed out there was some Direct X involvement as well). Last time I tried to downgrade drivers I lost netflix playback and had to do a Silverlight reinstall, so I imagine it will be quite the production. Only reasons I'm going to try is a. I'm a stubborn asshole, and b. I don't want to lose my interaction time with my game friends.