In regards to the lack of communication on the NA side over the update issues

[Staren]

Likewise if someone says I like douches and I have experience being a douche. Their opinion.is obviously the better one amirite. This is just as bad as politics. You have to discount the other person to be valid rather than read their points and have a logical debate.

If you actually read my last post other than take the parts you like. You would see I said a full char rollback wouldnt be necessary. It you roll back deltas only in the code.and data from the release. It would only remove data regarding kupowers and Meeble burrows. Thats if SE was up to standards and did release following best business practices. So for instane if you did build an ukon in this time it would still be there. However if you did clear three meeble burrows halls they wouldnt. That would be the only data.missing. I said I wasnt advocating, char rollbacks I was advocating a rollback of the code. Which I realize is hard to read or comprehend over your desire to white Knight SE.

All you are saying is that anyone who.disagrees with you votes for.turdsandwich and therefore doesnt.count as a person or valid thought. If the community is truly the opinion that matters and you believed that. I am a member of the community just as much as you or else I couldnt post here. So by that logic all my thoughts.and beliefs no matter their basis are just as equally valid as yours. I dont know what you did between the update and now that you feel the need to protect like Gollum did his precious but I was never threatening it so you can calm down. But I can understand your confusion with a lack of background in the field.

I didnt create the standards their peers have by most every company offering web based services follows these standards. I work in the field and believe me when I say that if the companies I have worked in can do it anyone can.

As far as SE building a name that makes us trust their builds its a bit late for that. This isnt even the first build that has messed up royally just the first to cause major service disruptions.

[Sargent]

It looks like the Community team is very busy with FFXIV: ARR. In the last three days the FFXIV forum has 10 replies while this forum has only one. (Discounting the Mog house contest, of course.)

http://forum.square-enix.com/ffxiv/s...archid=8060312

See the link above.

Back to the topic at hand... there is a blatant lack of communication as of late. It's fair to say most people are experiencing issues with random crashing, we had issues with the wrong items being displayed in the chat log when used/obtained, and we've not heard a thing. OK, SE has patched the Zhayolm Remnants bug and the chat log issue, but from what I've heard, the crashing still persists.
A translated BG post says that the information concerning these bugs is being posted on the JP forums, but not here. Surely at least relaying some sort of acknowledgement of these issues is important?

[Staren]

Also. Butterscotch candy?

[Staren]

Sorry Sargent posted that the same time as you because I cant edit via mobile. That was part of my original frustration. Some acknowledgement and forwarded information would be nice. Instead we get a wizard of oz-esque dont pay attention to the man behind the curtain. Here isnt this moghouse contest shiny? I dont think na/eu players should mushrooms (i can explain the expression if needed).

[Staren]

Should be mushrooms*

[RAIST]

the conx problems probably aren't actually tied to the update per se, but more the typical issues with connection pooling/internal routing issues, so even if they were to roll back the database changes and the clients to pre-update state (which would require some heavy downtime)---the problem may still exist if it's more along the lines of their load balancing issues we've been dealing with for forever and a day now.

They've always had these issues, and the more crud they are moving across the wires (internally and externally), the worse it gets--they simply need to beef up the networking side to handle things better.

[Staren]

Thats a new perspective and a good suggestion for them to check. I was assuming that they weren't pushing more data down the pipes but they could have made more data server side. This could be a ps2 limitation due to having to cram data into a minimum 256kb connection? I just wonder why it might affect broadband users. Could the data spike that bad? I have minimal network/load balancing experience.

[Camate]

Greetings!

I’m sorry that you feel that there has been a lack of communication over bugs caused by the most recent version update. However, rest assured that we are not shirking our duties to let you know the status of things. Most of the issues raised that were commented on by a Japanese rep. were already present on the News section of PlayOnline.com when the North American reps came into the office, which outlines the list of known issues and also updates that have since taken place to resolve the issues.

The aforementioned issue where the game would crash when items are displayed in your inventory or in the purchase screen on NPCs has been fixed with yesterday’s update. If this problem is still occurring, please let us know and we will let the appropriate people know so they can investigate.

Likewise, if there are any other issues you come across from this version update, please let us know!

[Staren]

Camate! Much appreciation for the response. I can see where the issue being brought up in the news section on the maintenances would be a way for us to know. In some aspects I can give on that issue.

Does the community team still read the premiere sites? These crashes were an are occuring in places other than npc vending. Its happening in the middle of most every time sensitive event. For me and a fellow ls mate it was during providence watcher. Others its Voidwatch or salvage or dyna or nni etc. You get no warning like a normal r0. It just goes to the black error message screen.

This is still occuring after the fix in the am eastern time yesterday. The jp reps post seems to imply they know its there and dont know whats causing it. Though i know google translate cant be reliable thats part of the reason we want to know whats going on.

[Camate]

Just to confirm so we can relay the information, these crashes are occurring when accessing inventory? What type of actions are being performed when the crash occurs?