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  1. #11
    Player
    Join Date
    Mar 2011
    Posts
    503
    Quote Originally Posted by Malamasala View Post
    Think it depends on content. SE doesn't need 10 threads about billing issues. They can keep one 1000 post long one and keep track just fine.
    I don't think it's that at all. The 10 thread limit about the same topic has long been since exceeded. I think it's more the tone of the discussion. The "How much business is SE going to lose?" thread got nuked because it talked about people quitting and SE losing money. This thread is essentially the same thing. I don't expect "Goodbye FFXI" threads of any kind, be they billing or game-play, to last. Enjoy this one while you can. I could be wrong--but I doubt it.
    (1)

  2. #12
    Player
    Join Date
    Jun 2011
    Posts
    45
    The thing people have to get is Se isnt doing this change for any so called security or customer support. They are simply trying distance themself from direct contact to the US dollar. One the reasons they're not leting people in other countrys pay in US curency anymore. Both new systems elminates their direct contact with the dollar by 1 click and by takes on burdon of converting it to another curency themself and in turn any losses from curency flucturation with how unstable the dollar currently is and well the other SE crysta is a prepaid system. I find it highly unlikly SE even wants people using click and buy and might of effected the choise of them useing it as a option in the first place so people are more likely to use their crysta system. All it is is them trying keep some semblence of face and a pretense of fair bussiness practices by offering a 2nd option beside their own system. As i said it all comes down to them trying get away from a unstable currency and losses from flucturating exchange rates that hapeen between the initial monthly withdrawl happens and it gets to their own accounts.
    (0)

  3. #13
    Player Romanova's Avatar
    Join Date
    May 2011
    Posts
    295
    Quote Originally Posted by Tinuviel View Post
    I haven't looked at the new payment policy at all, so call me clueless. I have been play FFXI heavily for 10 years now. I don't plan to change my payment arrangement with SE at all, and honestly, I haven't been formally contacted by SE to tell me that my existing payment arrangement will be nullified. If thats what happens, I will just consider that SE has shutdown my account after 10 years of dedicated participation in their game. Hey, maybe its time to move on.

    I can't wait until sept. 1st and we see tons of threads of "WHY CAN'T I LOG IN SE?!"
    (5)
    Romanova-Ragnarok

  4. #14
    Player
    Join Date
    Jun 2011
    Posts
    45
    Quote Originally Posted by Romanova View Post
    I can't wait until sept. 1st and we see tons of threads of "WHY CAN'T I LOG IN SE?!"
    real fun will be when everyone who switched over gets double or triple charged again when SE charges them with the new syste and old one to
    (1)

  5. #15
    Player Neika's Avatar
    Join Date
    Mar 2011
    Location
    Caitsith - Bastok
    Posts
    191
    Character
    Neika
    World
    Ragnarok
    Main Class
    THF Lv 99
    Quote Originally Posted by Heimdall View Post
    real fun will be when everyone who switched over gets double or triple charged again when SE charges them with the new syste and old one to
    I can totally see this happening! Oh and hi heim!
    (0)

  6. #16
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    11,077
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    SMN Lv 99
    Good bye.

    real fun will be when everyone who switched over gets double or triple charged again
    SE has owned up to the technical problem they had that led to people paying twice to get their account back online, and refunded them the original charge. Outside of that, actual, true multi-billings are extremely rare. Almost all "double billings" were not actually double billings and were caused by people not understanding how SE charges you when you reactivate. No one has ever been "triple billed" either.

    I, and I'm pretty sure no one else, got charged with both payment systems. Many of us have switched over and if that could have happened, it would have happened already because I and such people transferred before the end of July.

    To the OP: If you're going to leave, just leave. No one really wants to hear why. If you really want to write a letter to SE, write a letter to them, don't post it on a forum.
    (5)

  7. #17
    Player
    Join Date
    Jun 2011
    Posts
    45
    Quote Originally Posted by Alhanelem View Post
    Good bye.

    SE has owned up to the technical problem they had that led to people paying twice to get their account back online, and refunded them the original charge. Outside of that, actual, true multi-billings are extremely rare. Almost all "double billings" were not actually double billings and were caused by people not understanding how SE charges you when you reactivate. No one has ever been "triple billed" either.

    I, and I'm pretty sure no one else, got charged with both payment systems. Many of us have switched over and if that could have happened, it would have happened already because I and such people transferred before the end of July.

    To the OP: If you're going to leave, just leave. No one really wants to hear why. If you really want to write a letter to SE, write a letter to them, don't post it on a forum.
    except for the people who did get triple charged the ones who got double bille don old system and then billed again on new system. I personally did get double charged as i was charged for month i rectivated accout that that canceled then charged double on this billing cycle.


    and hi Neika!
    (0)

  8. #18
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    11,077
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    SMN Lv 99
    except for the people who did get triple charged
    No one has been triple charged and I can't even imagine what kind of screw up it would take to make that possible, but I imagine the user would have something to do with it if it happened just as with all the false double billings that were really just previous + next months being charged at the same time (which is not a double billing), and no one got billed on both systems at the same time. It's called a TRANSFER for a reason. Once you've made the transfer, your billing information is no longer on PlayOnline.

    You need to back up your claims with proof. When SE makes a mistake, they generally own up to it.t

    I personally did get double charged as i was charged for month i rectivated accout that that canceled then charged double on this billing cycle.
    Pics of both statement and SE account history or it didn't happen, unless you're referring to the July incident which did happen but SE acknowledged it and made amends for it.

    SE is far from perfect, but a few returning players misinterpreting their bill led down a slippery slope to people just assuming that SE randomly goes around multi-billing people. It just doesn't happen. Virtually all true multibillings with any business are USER error, e.g. clicking a submit button in a checkout form more than once (and these web pages almost always have a warning telling you not to click the button more than once)

    In the actual event that you really do get charged for the SAME account more than once for the same period, you should take it up with SE and give them a chance to fix the mistake before you go raging on the forums about it.
    (3)
    Last edited by Alhanelem; 08-12-2011 at 03:51 PM.

  9. #19
    Player Runespider's Avatar
    Join Date
    Mar 2011
    Posts
    1,361
    Character
    Snickerrz
    World
    Asura
    Main Class
    MNK Lv 12
    I can't wait until sept. 1st and we see tons of threads of "WHY CAN'T I LOG IN SE?!"
    You won't, at least not on here. Square has a handy little thing to limit fallout here from this, if you can't log in to the game you can't post on here either lol
    (0)

  10. #20
    Player tinydog's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    16
    can i have ur gil?
    (0)

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