Petition: clickandbuy the only way no,thanks.

[Dijana]

Whats sad is this thread is almost at 50 pages after 1-2 days and still no official response. And I believe people have said throughout here too that there has been no response to other similar unhappy threads in the other language boards. Obviously the majority arent happy with this, yet they claim they have had overwhelmingly positive feedback? Im more inclined to think they know nobody likes this and are just sticking their heads in the sand, and all our community reps/devs are under order not to say a word.

[Kraggy]

Whats sad is this thread is almost at 50 pages after 1-2 days and still no official response. And I believe people have said throughout here too that there has been no response to other similar unhappy threads in the other language boards. Obviously the majority arent happy with this, yet they claim they have had overwhelmingly positive feedback? Im more inclined to think they know nobody likes this and are just sticking their heads in the sand, and all our community reps/devs are under order not to say a word.

Please define majority, just what population are you asserting the posters on here represent, because the numbers are a vanishingly small percentage of the entire FFXI NA/EU population this forum site is targetting?

Let me be clear, I dislike this change, I resent being treated differently from JP players and having to use tird-party payment outfits, but the nerd rage and utter bullshit level this has generated is laughable in its inanity.

I loaded up on Crysta using Play Span without a problem, like I did before for XIV before SE decided not to charge, it was annoying to have to do and repeat regularly in future, but it's NOT A BIG DEAL!

[Zumi]

Crysta isn't all that bad seems like people are making a bigger deal about it then it is. Can use Playspan and they take Paypal and Ultimate Gamer Cards, and you don't even need a Paypal account just your credit card and personal info and Paypal takes care of the rest.

The most you ever over pay is about $5 at a time. That money goes toward the next month. So your really not over paying since you can still use it for next month's sub fees.

The regular sub is $12.95 a month. So the first month you can buy $10 and $5 of Crysta. For a total of $15.

Month 1: +15.00 - 12.95 = 2.05 leftover
Month 2: 2.05 + 15.00 - 12.95 = 4.10 leftover - added $15
Month 3: 4.10 + 10.00 - 12.95 = 1.15 leftover - only added $10 this month
Month 4: 1.15 + 15.00 - 12.95 = 3.20 leftover - added $15
Month 5: 3.20 + 10.00 - 12.95 = 0.25 leftover - only added $10 this month

Yes its annoying to have to add Crysta all the time but its not that big of a problem that you need to rage quit FFXI over.

[Revanchist]

I've read through all 49 pages... I can say that I don't support SE's decision in this regard. I live in Australia, and as far as I know, Australia is one of the countries where Crysta hasn't been accepted as it hasn't been legally approved yet. My cousin has used Clickandbuy, and has been penalised all sorts of fees etc (some of which I don't believe myself as he is prone to exaggeration but still...), so that has given me a preconceived notion about C&B to the point I will not use them myself at all.

Playing via Play Span and the Ultimate game cards does seem to be a option, however as far as I know they aren't available here in Australia either... (if for a fact they aren't...) I'm unable to continue my FFXI journey due to this debacle. Now I agree PlayOnline may've had problems, let's face it no system is 100% perfect, but going through these two options I honestly don't see how either of them solves not just my problem, but also those in countries where the Ultimate game cards are not available or Crysta hasn't been legally approved.

Like RAIST said in a earlier post, the groundwork for a direct debit option is not just viable but also (imo here) practical, as I would prefer to keep it as it is. The fact that JP can still pay via direct debit while the rest of the world can't, does seem (at first glance) as a slap in the face to those users.

I do think that after September 1st, there will probably be a drop in users (both old and possible new ones as I seriously doubt they'd go through all the trouble to set this up, if only to play casually as there are plenty of other MMO's around which are probably easier to register and play) and will be reflected in SE's fourth quarter financial review. Hopefully those numbers 'shock' SE into doing something to extend the borders for direct debit payment to the rest of the world.

Still... I had a good run in Vana'diel (nearly 5 years), and while I dislike the thought of being forced to leave (like I said, the only options available at this time to continue playing, I either don't support (C&B) or are unavailable here (Ultimate game cards)) I may have to. All I can do (and others who may be in the same situation as I am), is pray SE decides to allow gamers in other countries to return to direct debit. In the meantime I have plenty of other games to play, which I've put on the backburner and there are other MMO's available. While I am upset with this change SE is forcing on us, I intend to make the best of the situation and enjoy other things.

[RAIST]

Crysta isn't all that bad seems like people are making a bigger deal about it then it is. Can use Playspan and they take Paypal and Ultimate Gamer Cards, and you don't even need a Paypal account just your credit card and personal info and Paypal takes care of the rest.

The most you ever over pay is about $5 at a time. That money goes toward the next month. So your really not over paying since you can still use it for next month's sub fees.

The regular sub is $12.95 a month. So the first month you can buy $10 and $5 of Crysta. For a total of $15.

Month 1: +15.00 - 12.95 = 2.05 leftover
Month 2: 2.05 + 15.00 - 12.95 = 4.10 leftover - added $15
Month 3: 4.10 + 10.00 - 12.95 = 1.15 leftover - only added $10 this month
Month 4: 1.15 + 15.00 - 12.95 = 3.20 leftover - added $15
Month 5: 3.20 + 10.00 - 12.95 = 0.25 leftover - only added $10 this month

Yes its annoying to have to add Crysta all the time but its not that big of a problem that you need to rage quit FFXI over.

But...you are overpaying with crysta until you have spent $1295. Sit down with a calculator and add 12.95 continually until it hits a flat multiple of $5.00. It's 100 cycles. 98.6 months. 8.2 years. If one is not planning to do FFXIV, or purchase anything with crysta outside of their FFXI subscription....that's a pretty screwed up option.

Especially when (once again) SE already has access to EVERYTHING THEY NEED to extend the direct pay option to all regions directly through the SE account management interface just like they are doing for the JP Region. They have contracts with regional clearing houses, they have the software, they have the hardware, they have all the knowledge, know-how, and man-power to implement this. I set this crap up for 4 years with a 4 man team for clients across NC, SC, GA. It's actually fairly easy to roll-out after you get the first client set up in more or less static website layout (which the SE pages are, and they already have the JP pages doing it). The processor sends you the core code and you basically just adjust it for your specific account/network/etc details and paste it into your source, flag the test bit, compile, publish, test/tweak until ready to go live, disable the test bit, recompile, publish, and start processing payments.

[Tsukino_Kaji]

Crysta isn't all that bad seems like people are making a bigger deal about it then it is. Can use Playspan and they take Paypal and Ultimate Gamer Cards, and you don't even need a Paypal account just your credit card and personal info and Paypal takes care of the rest.

The most you ever over pay is about $5 at a time. That money goes toward the next month. So your really not over paying since you can still use it for next month's sub fees.

The regular sub is $12.95 a month. So the first month you can buy $10 and $5 of Crysta. For a total of $15.

Month 1: +15.00 - 12.95 = 2.05 leftover
Month 2: 2.05 + 15.00 - 12.95 = 4.10 leftover - added $15
Month 3: 4.10 + 10.00 - 12.95 = 1.15 leftover - only added $10 this month
Month 4: 1.15 + 15.00 - 12.95 = 3.20 leftover - added $15
Month 5: 3.20 + 10.00 - 12.95 = 0.25 leftover - only added $10 this month

Yes its annoying to have to add Crysta all the time but its not that big of a problem that you need to rage quit FFXI over.

There is a bigger problem with adding crysta via a credit card. You can't add different allotment at the same time. Something like this can can be easily misconstrude by the card company as multiple wrongful billing when you have to add one value and then add another.

[Ilax]

microsoft had this problem already with MS points. just replace with microsoft with SE and MS points with Crista points

lol if they win again microsoft, let sue visa and mastercard for same reason on they gift card, idk how many i tossed in garbage with 1~2$ left with no use...

[Alukat]

I do think that after September 1st, there will probably be a drop in users (both old and possible new ones as I seriously doubt they'd go through all the trouble to set this up, if only to play casually as there are plenty of other MMO's around which are probably easier to register and play) and will be reflected in SE's fourth quarter financial review. Hopefully those numbers 'shock' SE into doing something to extend the borders for direct debit payment to the rest of the world.

hmm as i know SE , they neither will be shocked nor change the payment system, they'll just merge some servers :x

[Maacha]

A copy of the letter I just sent to SE customer service. I suggest everyone upset over the billing changes writes them with your own story, so that as many people as possible at SE know we are angry.

I felt the need to comment on the upcoming changes to billing methods.

I understand that you are trying to save money by contracting with another company to handle credit cards in the US, but you have alienated a large amount of your playerbase by choosing Click&Buy as your partner. They have overwhelmingly bad reviews wherever I have checked, and they do not allow credit cards to be used from a LARGE number of countries that were formerly allowed using the old billing system, including my own. I am a US citizen with a US account, but moved to Korea several years ago. I had no problem registering my new Korean credit card to pay for my 3 accounts using the old system, but that option is now removed from me with these changes.

I will be forced to use PayPay via UltimatePay, it is the only service you allow that can take my credit card now. By using PayPal, I must buy Crysta every month, there is no recurring payment system for me. I also cannot buy Crysta for exactly the amount I will need, I will have to overpay and leave a small amount of Crysta in my account to "roll over." Japanese players do not have this limitation, they can pay for exactly the amount of Crysta they need, or they can still pay via credit card directly with recurring payments.

I may be forced to cancel all 3 of my accounts over this billing issue, and I know for a fact that I am not the only one. All over the forums that I read, official and unofficial, there are people who have already cancelled, and many more plan to cancel soon. We are your customers, but this change seems designed to make us angry and make it much harder for us to give you our money.

Please add the option to continue paying you directly on a recurring basis if we are using credit cards already allowed under the current system. If this is not possible, please make it possible to buy Crysta in the exact amounts we need and on a recurring schedule.

On another note, I still cannot access FFXI directly from my Korean IP address. I must pay an extra $60 a year for a VPN service to play this game, and only this game. If I am forced to pay extra for Crysta every month because of your odd bulk amounts, my husband WILL force me to cancel our accounts. Perhaps it is time to remove the region block from your servers, since RMT is largely dead in this game. There are far more people participating in RMT within the US and Europe than ever did from Korea. I might even start playing FFXIV if the region block was removed...

[RAIST]

Nicely done Maacha. I've been sending mine to both the regular feedback section as well as through the support page for billing issues. hopefully SOMEONE will pick up on the fact this is a problem and take some action one day.