Petition: clickandbuy the only way no,thanks.

[Ilax]

Shame you feel the need to alienate your loyal customers in this way.

Because you expected better from them? Did you ever try email them or did you ever read they "Service Agreement"?

[Neisan_Quetz]

Not one of the banks in my country will recognize Click and Buy. Just attempting to get verified will get your card nuked, even in the middle of a 2 day public holiday.

[Malacite]

dear SE, give us this, and all anger will end immediately

http://common.allakhazam.com/images/...70db4c5609.jpg

Or at the very damned least, discounts for buying large amounts of Crysta. Blizzard, on top of allowing you to pay them directly for WoW, discounts you a full month IIRC for a year's subscription, and similar discounts for some of the other options.


How long are you going to let Blizzard keep kicking you in the balls SE? This has been my favorite game for 8 years now, and I really don't want to have to quit over something so trivial as this - but you brought it on yourselves. What pray tell, was wrong with allowing us to register our cards like the JP? Or getting Paypal, which has an A+ rating from the BBB as the default option over C&B?


Honestly just how much of a rush job was this? There's no way you guys can be this incompetent.

Oh wait...

[Seiver]

microsoft had this problem already with MS points. just replace with microsoft with SE and MS points with Crista points

[Niyariko]

Someone need to contact SE in person, like walk into their office and tell them we need direct payment method, print out every post on this thread on A2 papers and put it in their hands to show our displease about the change. They need to know basically everyone outside the JP community have negative feedback against this change.

Does SE really want to kill off FFXI from the rest of the world and make this game JP only?

[Runespider]

Does SE really want to kill off FFXI from the rest of the world and make this game JP only?

They either are trying to save money and don't realise the options they are giving are going to cause a shitstorm or they are trying to get better rates from the company that they use to pay for FFXIV. Who knows.

I never have been able to understand Square, the really sad part is there is a godo chance they won't change this and lose customers. Jp companies don't like being forced into things and as such they might just eat the losses as to not lose face over it.

[Maximusmeridius]

I don't see problems in new billing method if this doesn't work or couse problems, I understand this whining according to my knowledge there is no hidden fees that 3.9% is charged only if u transfer money to yours C&B account let see how this works just little patience ppls.

[Kraggy]

I never have been able to understand Square, the really sad part is there is a godo chance they won't change this and lose customers. Jp companies don't like being forced into things and as such they might just eat the losses as to not lose face over it.

Er, you've obviously not been following FFXIV's evolution then, because SE's actions give the lie to your last statement, certainly as far as SE is concerned.

[Kraggy]

Ito my knowledge there is no hidden fees that 3.9% is charged only if u transfer money to yours C&B account let see how this works just little patience ppls.

Yes that's right, so many round here and on Alla have reading comprehension problems.

[RAIST]

Yes that's right, so many round here and on Alla have reading comprehension problems.

Actually, the problem is the TOS was not clear on the situation. On one hand, they say in certain circumstances THEY (meaning C&B) may determine that it is necessary to prefund your account, and in such case there would be a 3.9% fee charged if you fund it via a credit card.

We did not have any clarification in the TOS for certain that prefunding would not be required for FFXI. Also if it wasn't required, hypothetically, it is possible that if someone had an active account also used for other services that meet that criteria, and paying for FFXI should cause that account to fall below the required threshold.... well, guess what--in theory, your 12.95 just got hit with a service fee.

It took a couple days of people crying foul to finally get an official response from SE on this matter, which SHOULD have been disclosed up front if they had bothered to properly research the TOS of the company they are now potentially forcing 2/3 of their regional playerbase to use.


But... all off this would have been rather moot if they had just continued to allow us to pay directly just like they are doing for that one specific JP region. No one would have been in a tizzy to dig up all the details on a payment company many had never even heard of in the first place....they would have just transferred and continued with their direct payments, business as usual.